Business planning sample call center jobs

...this project should have experience in business development and a proven track record of successfully attracting new clients. An understanding of the limousine industry would be a significant plus. A proactive and results-driven approach will be essential in order to meet our business growth objectives. Key responsibilities for this project will include: - Developing a strategic approach to reaching out to businesses in a targeted manner - Marketing our services effectively to showcase the value proposition of our limousine service - Bringing in new clients within the corporate, wedding, and airport transportation segments - Establishing a pipeline of potential clients for future business opportunities If you are confident in your ability to drive business...

I'm looking for an experienced computer administrator to help me set up a call center system using Vicidial. Additionally, I require network maintenance services and an OpenVPN setup for 11-50 users. Key Tasks: - Setting up a Vicidial call center system - Providing ongoing network maintenance and computer maintenance - Configuring OpenVPN for 11-50 users business hours 7am-6pm pst los angles time send me resume and sample of your work full or part time job available Ideal Skills and Experience: - Proven experience in setting up Vicidial call center systems - Strong background in network maintenance - Proficient in OpenVPN configuration - Familiarity with supporting 11-50 users - Excellent problem-solving skills and attention...

Rev up your design skills for Ty Appraisa...collision repair industry? "TY Appraisal and Consulting Services" needs a logo that speaks volumes about our expertise in the car, truck, and EV collision repair industry. We're on the lookout for a professional logo that embodies trust, reliability, and quality. Our ideal design will seamlessly incorporate the "TY" initials into a sleek, futuristic vehicle motif, capturing the essence of our business. Get creative with colors and make it eye-catching to ensure we stand out from the competition. If you've got previous experience in automotive branding and a portfolio bursting with innovative designs, we want to see what you've got! Are you up for the challenge? Show us your skills and help us drive Ty ...

I am in need of an experienced PowerPoint designer to create a professional and formal business proposal presentation. The main focus of this project is to visually communicate complex data and information effectively, so the use of appropriate charts and graphs is crucial. Key Requirements: - Design a professional and formal PowerPoint presentation - Integrate charts and graphs effectively to visually represent data - Ensure consistency in the overall style, color scheme, and fonts - Deliver the presentation in a timely manner Ideal skills and experience for this job include: - Proficiency in PowerPoint and a strong portfolio of professional business presentations - Experience in designing and implementing data visualization elements like charts and graphs - Strong atten...

I need an experienced app developer to create a comprehensive application for my business. The app should be accessible on both iOS and Android so it can reach the widest possible audience. Key Features: - Appointment Scheduling: The primary function of the app is to allow my clients to easily book appointments with my team. The app should be: - User-friendly: As it's a business app, it should be intuitive for both my clients and my team. - Secure: As we will be handling personal information, data security is a top priority. Please include in your bid any similar projects you've worked on, and specify the technologies you are proficient in.

... 8. Experience with model optimization techniques for deployment, such as quantization and pruning. Frontend is already done. The model we want must be able to perform two functions. 1. Generate a song based on the text entered by the user using the sample voice selected by the user. 2. Converts the voice of the song uploaded by the user to the voice selected by the user. To achieve this, the developer must do the following: 1. You must search for sample voices and corresponding pictures that the model you developed can produce and upload them on the frontend page. (Please refer to ) 2. Proceed with model development and training. 3. Develop bakend API. 4. Integrates backend and frontend. 5. Integrate payment process

...Republic. We will be specializing in all style types of mid-high end luxury furniture products (see link at the bottom for sample pictures), our goal is to create exquisite, unique (one of a kind), high quality furniture pieces for both the retail and supplier wholesale markets. As we embark on this new venture, we are seeking an experienced virtual “Consultant/COO” with expertise in all aspects of furniture development and production to assist us in strategizing, structure, and developing our very own manufacturing operations from the ground up, successfully launching our new production venture within the Dominican Republic. To ensure the success of our business, we need someone with in-depth knowledge of luxury furniture development, manufacturing proces...

I am looking for one or more business partners who will offer our service to the influencers we specify.

I am looking to supercharge my existing accommodation club website and start a new furniture truck business. For my website, I need an expert who can enhance its performance and reach. Here's what I'm looking for: - Revamp the website design to provide a better user experience. - Implement SEO strategies to improve visibility on search engines. - Develop a content marketing plan to engage visitors and promote repeat stays. - Utilize social media platforms to expand our online presence and connect with our audience. Additionally, for my furniture truck business, I require a professional to create a comprehensive marketing strategy: - Establish a strong brand identity suitable for the furniture truck market. - Craft a marketing plan to attract our target ...

i need shp file GIS expert who is proficient in generating shp files list of 1731 unauthorised colonies in Delhi, In this project, you'll focus specifically on outlining the basic boundaries. - Proficient in GIS - Experienced in using satellite imaging - Familiarity with Delhi's geography and urban layout - Understanding of urban planning principles

Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as ...

I'm seeking a seasoned business planner and grant writer to help me with my forestry mulching startup. The primary focus of my business involves using heavy equipment for processes like land clearing, vegetation control, fire control, and making land usable again. Key Responsibilities: - Develop a robust business plan: I need a professional to help me create a comprehensive business plan that will guide my startup towards success. We will cover all aspects such as the market, revenue model, growth strategy, and financial projections. Your plan should reflect a deep understanding of the industry and showcase potential for growth. - Identify and apply for grants: Given the nature of my startup, I need you to help me identify the most appropriate grants and h...

Hello! My company, , just launched our updated website and product. It is free to try, but we are looking for paid testers beyond that. I am looking for teams or individuals with some software experience to visit our site and sample our AI powered component UI generator. Please send me your proposal(s) Looking for this to be done as quickly as possible. More user feedback, the better.

I'm seeking an expert in AI integration to help me revolutionize my non-emergency medical transportation company. Here are the specific tasks I'm looking to accomplish: - Route Optimization: The AI program should be capable of efficiently planning the most optimal routes. - Patient Scheduling: It should have the capability to schedule pickups and drop-offs for patients. - Vehicle Tracking: A feature to track the location and status of our vehicles is crucial. - Driver Management: The program should also be able to contact drivers, receive bids and select the winning bid. The ideal candidate should have: - Proven experience in AI integration within the transportation sector. - Familiarity with the intricacies of the medical transportation industry. - Strong coding skills...

? **Join Our Team as a Customer Service Agent!** ? Are you passionate about providing top-notch customer service and ensurin...confirm appointments and provide necessary information. **Benefits:** - Competitive monthly salary of $400 with additional bonuses of $50 $75 for meeting monthly goals. - Earn $3 for every installation appointment scheduled and completed $5 per positive review. Additional Information: No cold calling required! , This is not a sales job!!!! Customers have already purchased; you'll just need to call to schedule appointments and upload pictures and paperwork Ideal skills and experience: - Fluency in English. - Excellent customer service skills. - Able to handle multiple tasks concurrently. - Experience in a similar role. - Strong problem-solving ab...

I'm seeking a talented interior designer to transform my 100-200 sqm duplex apartment into a modern, vibrant living space. Your task will be to blend modern design elements with bold and vibrant colors. Key requirements and responsibilities include: - Designing and planning the layout of the duplex apartment. - Selecting and recommending furniture, fixtures, and other elements that align with the modern style and bold color scheme. - Suggesting creative solutions for maximizing space and enhancing the overall aesthetic appeal. Ideal candidates will have: - Proven experience in interior design, particularly in modern and bold-colored interiors. - An eye for detail and a strong understanding of color theory and design principles. - Excellent communication skills to collabor...

I am in need of assistance to obtain two confirmations - one from the IRS and the other to verify the exit of a business partner. While I am not currently certain if I require official copies, I am open to recommendations. I also require partial guidance for understanding the legal process revolving around these confirmations. Ideal candidates for this project would have a strong background in corporate law, particularly with IRS matters and partnership agreements. Understanding of complex legal processes and ability to simplify and communicate these effectively is also desirable.

Looking to create an 8 x 10 flyer for an event we are hosting. See below for event details and info needed to disp...event details and info needed to display on flyer. Images you can use for flyer attached. What: Autograph Event With Baseball Star Todd Frazier When: Sunday June 9th 12:30PM Location: Monmouth Cards 1604 NJ-35 Oakhurst NJ 07755 Autographs Will Be Free For All Kids Dressed In Their Little League Jerseys Put on the flyer that we are looking for local sponsors for the event and to please email or call for sponsorship opportunities include that Todd Frazier is. NJ Native who grew up in Toms River, MLB All Star, Played for NY Yankees and NY Mets EMPHASIZE THE POINT THAT AUTOGRAPHS AND ADMISSION ARE FREE TO ALL LITTLE LEAGUE MEMBERS AND THAT THEY SHOULD EB WEARING THE...

I'm in need of specialized financial analysis for my restaurant business. The focus will be on three main financial aspects: - Profitability - Cash flow - Growth potential The analysis should cover two time periods: - Last year and this current year. - Future projections My business primarily generates revenue from sales. Thus, understanding and optimising this revenue stream is paramount. Ideal Skills & Experience: - Proficiency in Finance & Accounting - Proven track record in business financial analysis - Experience in analyzing restaurant businesses.

I'm seeking a developer with relevant experience in PHP scripting, Google Ads API and Windows OS ...me with a script that will help with my Google Ads functions. This functionality entails both Keyword Planner integration and a Server-to-Server flow setup. Your tasks will be: • to integrate the Google Keyword Planner into the script, • to set up a server-to-server flow on a Windows operating system, • to ensure compatibility with PHP 8.0. Your understanding of Google Ads API for keyword planning and server interaction flow will be pivotal to this project. Prior experience with these tools will set you apart. Efficiency, accuracy, and an application that runs smoothly are key to the success of this project. Please be prepared to offer examples of similar work...

Hello, Thank you for your interested. I'm in need of a proficient InDesign user to update business cards for multiple staff members. The business card has already been designed. This is only updating cards for other staff members. The task includes: - Updating each card with the new staff member's name, title, and contact details. - Implementing minor design tweaks to update staff member's photo on the card There are more than 6-8 business cards that require updating. Upon completion, I will need print-ready PDFs for each business card. Ideal candidates for this job should have a strong command of InDesign, as well as a good eye for design details. Previous experience with business card design and print-ready file preparation is a pl...

I'm looking for a professional secretary to manage and handle all of my phone calls using our dedicated phone system software. The selected candidate must be highly organized, courteous, and must be able to handle high volumes of calls in an efficient and effective manner. Key Responsibilities: - Answering phone calls -Making appointment on our software program. -Helping employees with their schedules. - Taking clear and concise messages on my behalf when necessary. Ideal Skills and Experience: - Previous experience as a secretary or in a similar role - High level of professionalism - Excellent verbal communication skills - Proficient with phone system software - Detail-oriented and superb organizational skills This position does require English language skills, knowledge of ...

For this project, I'm looking for an expert in Perfex CRM with a knack for creating well-organized and professional-looking PDF templates. Here's what I need: 1. "Tot...display of the total amount with a written format. - The currency should be displayed in words and must be in Euros (EUR). 2. Footer Alterations: - Incorporate legal information about my company in the center of the document footer. These modifications are crucial for improved visual representation and legal compliance. The freelancer hired for this task should understand the principles of layout design, the specifics of the Perfex CRM system, and be able to work independently with minimal supervision. An eye for detail and strong understanding of legal requirements in business document...

Project Description: We are looking for a skilled WordPress developer to build a website for , a company specializing in property and business loans overseas. The website should support multiple languages and feature a multi-currency loan calculator, secure loan application processing, and user account management. Objectives: Develop a clean, professional-looking website using WordPress. Include key functionalities such as a loan calculator, multi-language support, secure application forms, and customer login areas. Required Features: Multi-currency loan calculator Secure application processing User registration and management Responsive design for all devices SEO-friendly structure Skills Required: Proficient in WordPress, PHP, HTML, CSS, and JavaScript Experience

I am seeking a professional writer who can produce business report writing samples and blogs. The specific topics and industries are not yet confirmed, so your ability to pivot and adapt to a wide range of subjects is essential. The volume of required content is also still to be determined. The target audience could be anyone from executives to students to entrepreneurs, so the writing must be versatile and engaging to a broad spectrum of readers. - Skill Set: Excellent research skills, adaptability, versatility in writing, ability to write for a diverse audience - Experience: Proven experience in business report writing and blogging, ideally across multiple industries.

I am seeking an experienced event planner to organize company and sponsorship events aimed at brand promotion. The primary strategy for promotional activities will be through product demonstrations. Skills and experience required: - Proven track record in event planning and management, specifically corporate and promotional events. - Strong creative and strategic thinking to ensure impactful product demonstrations. - Excellent networking and negotiation skills for sponsorship acquisition. Responsibilities: - Develop a detailed plan for each event, including timelines, venues, vendors, staffing, and budgets. - Spearhead the strategy and execution of product demonstrations to highlight the brand. - Engage with potential sponsors and manage all partnerships. Anticipated Outcome: ...

I need a skilled Adobe Illustrator designer to modify existing image elements to more closely resemble another provided sample. The modifications required are: • Changing the layout by resizing and rearranging elements. • Textual changes: Changing the font type, adding new text content, and deleting unnecessary text. • Updating existing chart images with new data. Prior experience with layout modification and text editing in Adobe Illustrator is ideal.

I have a website that needs some quick CSS tweaks. Need to center image properly and add text. to work on desktop and mobile thanks.

I'm seeking a skilled professional who can assist me in creating a precise plot plan and fence engineering plans for my upcoming steel iron fence. Key Responsibilities: - Develop a detailed plot plan for a wrought iron fence - Develop a detailed fence engineering plan Ideal Skills and Experience: - Proficiency in fence design and plot planning - Experience with wrought iron fence installation - Prior work with automatic gate systems - Creative flair for incorporating decorative elements without compromising privacy and security. Additional Information -Plans are needed to apply for a city fencing permit -Rough sketches of plot plan and fence design are attached below. Looking forward to collaborating with a freelancer who can bring my vision to life.

I have a set of business documents that need to be translated into Latin American Spanish. These documents are of sensitive nature, so I need a translator who can handle them with the utmost confidentiality and professionalism. Key Requirements: - Proficient in English and Latin American Spanish - Experience in translating business documents - Ability to maintain confidentiality of sensitive information Ideal Skills: - Prior experience with business translation - Certification in English-Spanish translation - Familiarity with Latin American Spanish dialects Please provide your previous work samples and relevant experience.

I am in need of an experienced developer who can help me create a professional and engaging website for my pressure washing business. Key Requirements: - The website should serve as an online platform for my pressure washing services, built with the goal of attracting and informing potential customers. - It should have a user-friendly design that caters to the general public, ensuring easy navigation and seamless interaction. - Key features such as a contact form, image gallery showcasing my work, and an FAQ section should be incorporated. - The site should be optimized for search engines to ensure maximum visibility. Ideal Candidate: - Experience in developing websites, particularly for service-based businesses. - Familiarity with e-commerce platforms, as the website will serve ...

We are seeking a functional requirements analyst with experience in developing web and mobile applications to join our team remotely as a freelance. Your role will be pivotal in the Planning and Development phases of our projects. Responsibilities: Planning Phase (Functional Requirements and Acceptance Criteria): Collaborate with development, design, and project management teams to understand client needs and define project functional requirements. Facilitate working sessions with stakeholders to gather requirements and validate proposed solutions. Clearly and concisely document functional requirements using appropriate techniques such as user stories, use cases, among others. Develop detailed acceptance criteria for each product function or feature, ensuring they are measu...

My project requires development of a Set Top Box (STB) emulator for Android. This emulator must include: - IPTV login capabilities -...Encryption for protecting sensitive data Ideal candidates for this role will have experience specifically in STB emulator development for Android, as well as a good understanding of security measures such as two-factor authentication and data encryption. Knowledge in IPTV login capabilities, billing systems, and Stalker portal integration is essential. If you will also submit the link of IPTV player sample that you developed, it will help you to get this project asap. Please remember payment will be only be made after successful project completion. No part payment will be provided until project is completed within agreed timeline. Please bid acc...

In need of a strong brand logo for my e commerce new product named "KEKU TOYS". The product Online toy store. The logo should contain 2 baby girls would be appreciated but not mandatory. Baby pink and Light blue colors should be added majorly and can added stylish colors to look Logo Stylish and beautiful. I have attached sample logo for the reference. Only Beautiful proposals please Need source files with all fonts and elements. Here's what I'm looking for: * A creative and original design that fits with the product's identity * Chosen design should be versatile enough to be used across various mediums Ideal candidate: * Has an excellent portfolio to showcase * Brings a unique, artistic touch to their work * Has a solid background in color theory and...

I need someone who can help assess the feasibility of my business idea, which is about starting a coliving space. This coliving space will have distinct design features, including: - Fully furnished rooms - Common areas for socializing - Fitness facilities - Coworking spaces - Startup Incubator Ideally, I'd want the space to have more than 20 rooms. I'd like the freelancer to smoke test the market. Knowledge in real estate, property management, and startup ecosystems will be beneficial. Also, someone with a background in designing or running coliving spaces is highly desirable. Your task would also be to help me detail a roadmap or business model for this project.

Business Plan and Pitch Deck for an online training business in the project management space. The business plan will have around 30 pages with the following structure: Executive Summary Business Profile Market Trends Market Size SWOT Analysis Competitors Analysis Sales and Marketing Plan Operational Plan Financial Summary Also, a pitch deck for investors with around 12 slides.

I'm looking for an experienced professional who can assist me with document retouching using Photoshop. The task primarily involves detailed text corrections in my business documents. The ideal candidate should have: - Proven expertise in Adobe Photoshop, particularly document retouching. - Keen eye for detail, primarily for text corrections. - Superior understanding of business documents' formatting standards.

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I am looking for a creative and catchy brand name for my existing pizza business. Our specialty lies in offering unique pizza flavors. The brand name should reflect: - Innovation: We pride ourselves on offering unique pizza flavors, so the brand name should convey a sense of creativity and innovation. - Relevance: The name should connect with the food industry, particularly the pizza segment. Ideal candidates for this project should have: - Experience in brand creation and naming within the food industry, particularly pizza. - A strong understanding of branding and its impact on consumer behavior. - A creative approach to developing brand names that are catchy and memorable. Please avoid generic and overused names, and ensure that the brand name is not already in use.

I'm looking to revamp my current Shopify store to create a better user experience and enhance its branding. The ideal candidate should have: - Experience in Shopify store redesign - A s...projects - A good understanding of user experience and conversion rate optimization - Knowledge of e-commerce branding Skills required: - Shopify store design - E-commerce brand development - User experience design - Conversion rate optimization. 1. Upgrading to a premium theme. 2. Incorporate sales-boosting apps. 3. Optimize for Google search. 4. Analyze competitors. 5. Eye catchy banner and Call To Action (CTA) 5. Implement email automation. 6. Choose high-converting & best selling products. 7. Make it desktop and mobile responsive. 8. Optimize product listings. 9. Craft compellin...

...you read it first to assess if that's within your skills or not. Huge complexity will be added, this is 0.1% of the full service that we are building. 1. Sign-up on (the full code/deployement/states will be run using windmill) 2. Create a small telegram bot using the API (free and fast) to be able to send the messages received by the bot to a webhook. 3. Setup a Telegram webhook to call a windmill workflow. Each time a message is received on Telegram, the Windmill webhook is called. 1. Content Processing: Send the text message received to an OpenAI Assistant so the assistant answer with a message, store all the relevant informations inside mongoDB, the specific assistant's response is not important for now (it can answer anything weird that doesn't matter, we w...

As a professional in the vastu industry, my primary focus is to generate leads through my website. To achieve this, I am seeking an experienced digital marketer who can help me set up and manage a Google Ads campaign. Key Project Details: - The goal of this campaign is to increase lead generation. - The target audience for the ads will be individual homeowners. - The ads should focus on promoting my services in vastu consultations, remedies, and home design. Ideal Skills and Experience: - Proven track record of success in managing Google Ads campaigns. - Strong understanding of lead generation strategies. - Experience in targeting individual homeowners effectively. I am looking for a professional who can not only set up the campaign but also provide ongoing optimization to ensure maxim...

I need a professional finance analyst for an analytical review of potential business acquisitions. Key responsibilities: - Comprehensive financial analysis - Investment appraisal of business acquisitions Ideal skills: - Experienced in financial and investment appraisal - Knowledgeable in evaluating businesses for acquisition - Strong business acumen The goal is to conduct an in-depth financial and investment analysis, identifying potential risks and future profitability to guide decision-making on the business acquisitions.

I'm in need of an expert to develop a community-based websit...referral system that rewards current members who bring in new ones. E-commerce & Payment Gateway: - The platform should support credit/debit card transactions, PayPal, bank transfers, and Remitly. - The secure handling of these payment methods is crucial for the success of the website. Skills Required: - Previous experience in developing community websites, particularly with a focus on local business promotion, is desired. - Solid understanding and experience with e-commerce solutions and payment gateways is essential. - Knowledge of referral systems and user review features will be highly beneficial. Please provide examples of similar projects you've worked on, and detail your approach to achieving...

I seek a professional, experienced designer proficient in both UI and UX design, to take on the design of a new website. Key Responsibilities: - Conceptualize and execute visually appealing and intuitive UI design - 4 pages will be required: landing Page, Dashboards, Login/signup page - Focus on ...problem-solving skills By understanding the needs of the demographic, you'll be tasked with delivering a polished, engaging, and user-friendly site that resonates well with our target audience. Let's shape digital experiences together. We will need Figma files also. NOTE: PLEASE Avoid Dummy or Higher bid .if you are really interested and agreed on pricing to work ,just reply "Agreed" and Figma sample in your offer. Irrelevant or dummy bids will be deleted direct...

I'm looking for a skilled and experienced developer to help update and optimize our existing app for our business. Contact Number 7999978O355 Key Goals: - Optimize the performance of our current app - Maintain its high standard of quality and usability Ideal Skills and Experience: - Proven experience in PHP and/or Android development - Ability to effectively optimize app performance - Understanding of business app requirements and best practices For this project, the primary focus will be on performance enhancement. This will require a diligent and detail-oriented approach to ensure that the app continues to work seamlessly for our customers. The successful candidate will not only have a strong technical background but also an ability to understand and work within an...

As our project title suggests, I am in need of cold callers who have a knack for targeting businesses. The primary focus of your calls will be on companies in the kitchen and bathroom remodeling industry. Key Requirements: - The goal is to generate quality leads exclusively from the kitchen and bathroom remodeling businesses. - Your communication skills should be top-notch. - Experience in telemarketing or cold calling is a must. Your responsibilities will include: - Creating a list of potential leads from the kitchen and bathroom remodeling industry. - Cold calling these leads to introduce our services and generate interest. - Documenting and reporting on the outcomes of these calls. Please note that this project will only involve businesses and not residential leads. The ideal can...

I'm looking for an experienced professional to help me set up a dropshipping business on Shopify. Here's what I'm hoping to achieve: - **Product Selection:** I'm planning to sell electronics through my store. I would appreciate any advice on the best electronic products for dropshipping. - **Store Setup**: I need help with the entire store setup process. This includes choosing the right theme, setting up product pages, and ensuring a smooth checkout process. - **Target Audience:** While I'm not entirely sure about my target audience yet, I'm open to suggestions. It would be great if you could help me identify potential target markets for my products. Ideal Skills and Experience: - Proven experience in setting up successful dropshipping stores, ...

I'm seeking a skilled PowerPoint designer to create a compelling presentation. The objective of this pitch deck is to present my business idea effectively to venture capitalists. Key Requirements: - 10-15 slides - Professional and engaging design - Clear and concise delivery of the idea - Use of relevant visuals to support content Ideal Skills and Experience: - Proficiency in PowerPoint and graphic design - Previous experience in creating pitch decks or presentations for venture capitalists - Strong understanding of business concepts and how to visually communicate them - Excellent communication skills to ensure the presentation is impactful and effective

I'm seeking a skillful and experienced web designer to design and code an informational website for me. It should contain more than 30 unique pages and have multiple effect and animations identical to the 2 sample websites attached. * * Key Requirements: - Site should be comprised entirely of static files. - ⁠Wanting to use CSS for animations and transitions, jQuery or similar javascript libraries to cover remaining transisions - Design, code and build the website - Create over 20 unique, detailed, and visually appealing pages - Ensure the website is mobile-optimized Ideal Skills: - HTML5, CSS3, and JavaScript - UI/UX Design - GSAP knowledge helpful - Mobile Design In your proposal