Phone Support Jobs

My phone rings every day with tradespeople and builders wanting scaffolding components or needing help with an order. I need you to answer every call, confidently guide the caller, and then move the conversation straight into Hirepos and BigPost so the sale is processed and the freight booked without any delay. On a typical call you will: • Clarify whether the caller is buying or needs support, then help either way. • Capture three key pieces of information during every sales enquiry—customer contact details, the exact component types & quantities, and their preferred delivery window. • Create the invoice inside Hirepos while you still have the customer engaged, double-checking pricing and stock levels. • Book the shipment through BigPost, attach tracki...

Please add a "vocaroo" voice recording, in English & Spanish. If you want to be contacted for this position. Tell us about yourself... Please do not apply to this job using AI or automation, you will not be considered. We are seeking a professional, fluent in Spanish and English, with experience in customer support to assist me remotely on an ongoing basis.

We are a reputed employer on Freelancer.com Please click on our "EMPLOYER" profile and see previous feedback before you bid. Timely payment, good recommendation and extra work with incentives is guaranteed for freelancers who work hard and seriously. If you are looking for non-serious work, please do not bid and save your valuable time. ************************************************************************************************** Wanted: Home-based Female Telecaller Qualifications :+2, any degree, fluent in English Salary: Rs. 30,500/- per week (see attached file) Requirements : Computer, mobile phone Experience: Previous tele-calling experience will be useful Age Limit : 18-75 Job description : (1) Calling up school principals (2) Explaining the benefit of our ...

We need an agency that can own two core functions for my growing business: consistent lead generation and full-scale customer service. On the sales side, your team will research, identify, and qualify new prospects, feeding me a steady pipeline of warm leads that fit the criteria we define together. I expect clear metrics—volume, conversion potential, and brief notes on each contact—delivered in an organized format I can act on quickly. For support, you will be the first line of contact for my customers across phone, email, and live chat. Fast, friendly replies that resolve questions on the first touch are essential. You’ll track every interaction in my existing CRM so I maintain full visibility and can jump in whenever an issue needs escalation. To make su...

Life insurance leads flow into my Kentucky and Indiana pipeline every day, and I need a reliable partner to turn those inquiries into booked consultations. You will be the first human voice they hear, guiding them through a brief, friendly conversation and placing qualified prospects directly onto my calendar. Here’s how the process works. I drop leads into a shared sheet, along with a quick link to my booking page. Call volume can fluctuate from a handful to several dozen per week, so flexibility is essential. Every contact is made by phone, following the concise script I provide: a personalized greeting, a few simple qualifying questions (age, basic health, coverage interest), and then an invitation to choose a convenient appointment slot. No rates, no policy details—those r...

I’m looking for a reliable person who can pick up my business line whenever I’m unavailable and handle general-inquiry calls in a courteous, professional manner. Expect no more than one call a day on average, so this is truly light-volume work; nevertheless, each caller must feel they’ve reached a polished, well-run office. *I need you to act as a credible reference for future employers Here’s what I need from you: • Answer the call using my templates (I’ll provide the exact wording). • Note the caller’s name, contact details, and the reason for calling. • Email or text me the call summary right after you hang up. Because these are general inquiries, you won’t need deep industry knowledge; a clear speaking voice, attentive...

We are seeking a Dutch-speaking customer support professional to join a remote team supporting a leading online marketplace in the Netherlands. This role is based in Portugal, offering flexible remote work and opportunities in a fast-growing e-commerce environment. What you will do Provide customer support via phone and email Assist customers with orders, deliveries, payments, and returns Troubleshoot issues related to online purchases Act as a point of contact for external sellers Provide information about digital products Escalate and reroute complex issues to relevant departments Maintain a friendly and professional customer experience Candidate profile Fluent in Dutch and English (C1 level) Strong communication and problem-solving skills Customer-oriented mindset Ability to work inde...

I run a fast-growing business and need a virtual assistant whose spoken English is fluent and neutral enough for daily client conversations. A clear, friendly phone presence is just as important to me as solid organisational skills. Your time will be divided between administrative support and frontline customer care. Administrative • Triage and organise the company inbox, drafting or sending replies and flagging urgent items. • Keep my calendar up to date, coordinate meetings across time zones, and send reminders. • Answer or place light calls to collect information or follow up. Customer Support • Pick up inbound calls during business hours, greet callers warmly and resolve issues. • Handle email tickets with friendly, concise replies. • Monito...

I’m looking for a reliable person who can pick up my business line whenever I’m unavailable and handle general-inquiry calls in a courteous, professional manner. Expect no more than one call a day on average, so this is truly light-volume work; nevertheless, each caller must feel they’ve reached a polished, well-run office. *I need you to act as a credible reference for future employers Here’s what I need from you: • Answer the call using my templates (I’ll provide the exact wording). • Note the caller’s name, contact details, and the reason for calling. • Email or text me the call summary right after you hang up. Because these are general inquiries, you won’t need deep industry knowledge; a clear speaking voice, attentive...