Customer Service Jobs

Customer Service is an essential component of a successful business. It involves providing customers with quality support to their inquiries, suggestions, grievances, or any matters related to the business. A customer service specialist is a personnel who specializes in providing top-notch customer service.

These professionals strive to go above and beyond customer’s expectations and provide efficient solutions tailored to their needs. Their job descriptions also consist of tasks such as responding to customer inquiries quickly and accurately, analyzing information, diagnosing real problems, recording customer feedbacks, creating customized support plans for each customer, monitoring customer relationship management tools, executing follow-ups, applying problem-solving strategies, among other duties. These tasks emphasize on building customers’ trust and fostering relationships with them.

Here’s some projects that our expert Customer Service Specialist made real:

  • Interpreting services in multiple languages
  • Lead generation and virtual assistance
  • Site verification across different countries
  • Product testing on global scale
  • Field research projects
  • Merchandise supervisors

The projects aforementioned demonstrated the ability of a Customer Service Specialist to provide seamless support for businesses around the world. By hiring such a freelancer on Freelancer.com, you are entrusting your customers’ satisfaction to professionals who are experts in dealing with customers’ needs and inquiries. With this knowledge and skillset at hand, you can immediately experience a far reaching beneficial impact on your business. You don't need to worry about not being able to cope with a sudden spike of customers' inquiries or missing out on feedback or suggestions that could help you improve your services. So don't wait any longer! Post your project now on Freelancer.com and hire one of our expert Customer Service Specialists!

From 97,772 reviews, clients rate our Customer Service Specialists 4.87 out of 5 stars.
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    33 jobs found, pricing in USD

    I'm looking for a reliable real estate phone assistant who can help with various tasks and communicate effectively in English. Key Responsibilities: - Answering calls and inquiries from potential clients - Scheduling appointments with clients and other professionals - Sending a basic form and helping clients fill it out Requirements: - Fluency in English is a must - Good communication and phone etiquette - Basic understanding of real estate terminology would be a plus The ideal candidate should be organized, proactive, and able to work independently. The assistant will be expected to interact with our systems through Google Sheets so familiarity with this application would be beneficial.

    $18 / hr (Avg Bid)
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    19 bids
    Travel planner 6 days left

    I am excited about the opportunity to assist you in planning an engaging 1-2 week leisure travel experience. With my extensive background in travel planning and a deep passion for exploring diverse destinations, I am confident in my ability to create a well-rounded itinerary that blends relaxation and exploration. Key Proposal Elements: 1. Customized Itinerary: • A detailed, day-by-day itinerary designed to maximize your travel experience. This will include a mix of relaxation and adventure, tailored to your preferences. 2. Destination Research and Analysis: • Comprehensive research on potential destinations, evaluating factors such as cost, tourist density, safety, and unique attractions. My goal is to recommend places that offer a perfect balance of relaxation and discove...

    $14 / hr (Avg Bid)
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    3 bids

    I am in need of a virtual assistant to handle customer service, inquiries, and data entry tasks. Key Responsibilities: - Responding to customer emails and live chats in a timely and professional manner - Managing customer inquiries and complaints, ensuring a positive resolution - Carrying out data entry and basic administrative tasks as required Ideal Candidate: - Previous experience in a customer service role - Proficient in written communication - Skilled in multitasking and time management - Comfortable using email, live chat platforms, and project management software - Attention to detail and problem-solving skills are essential I anticipate needing your assistance on an ongoing, part-time basis. Please submit your proposal if you meet the criteria outlined above.

    $146 (Avg Bid)
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    98 bids

    I need a virtual assistant to assist with various administrative tasks for my real estate business. The ideal candidate is detail-oriented, proactive, and able to work with minimal supervision. Key Responsibilities: - Scheduling appointments - Managing emails and correspondence - Researching properties and market trends - Complete administrative projects on time with accuracy - Deliver high-quality work with minimum supervision - Provide quick turnaround on client correspondence, inquiries, and / or concerns - Preparation of agenda for meetings and recaps/action items for post meeting - Daily calendar and schedule managers - Read, analyze, and distribute incoming memos and submissions - Arranging travel and accommodations for executives - Return calls & voicemails - Data organization...

    $11 / hr (Avg Bid)
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    I'm in search of a dynamic customer service team of 6-10 representatives to provide comprehensive support for my customers via phone, live chat, and email. An ideal candidate would possess strong communication skills and proficiency in the English language. Key Duties: - Provide phone support - Address customer queries via live chat - Respond to customer emails Skills and Experience: - Excellent verbal and written English - Proven experience in customer service - Ability to multitask across various support channels

    $14 / hr (Avg Bid)
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    32 bids

    As a growing kitchen, I'm in need of a reliable and skilled Cook and Kitchen Assistant. You must have knowledge of food safety regulations to ensure the highest standards of food hygiene. Responsibilities: - Meal preparation: I expect you to be able to cook a variety of dishes and assist in planning menus. - Maintaining cleanliness and hygiene in the kitchen: You'll need to keep our kitchen spotless and adhere to all food safety standards. Ideal skills and qualifications: - Culinary training is a plus. - Knowledge of food safety regulations is a must. - Ability to work well under pressure and as part of a team -12th pass

    $168 - $216
    Local
    $168 - $216
    0 bids
    Sales Specialist Wanted 6 days left
    VERIFIED

    I'm looking for an experienced sales and marketing professional who can help us with lead generation in the technology sector, specifically targeting businesses (B2B). Key Responsibilities: - Generate quality leads within the technology industry - Implement effective strategies to engage and convert B2B prospects into clients - Develop a strong understanding of our product to effectively communicate its value to potential clients Ideal Candidate: - Proven track record in tech sales and lead generation - Excellent communication and negotiation skills - In-depth knowledge of B2B sales strategies - Familiarity with the technology sector is a plus This is a great opportunity to work with a dynamic team in a fast-paced industry. If you have the expertise and drive to help us grow our b...

    $247 (Avg Bid)
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    8 bids

    I'm looking for a freelancer to assist me in conducting outbound sales calls specifically targeting individual consumers. This project involves - Making initial contact: You'll be responsible for getting in touch with these customers, introducing our service, and engaging with them to explore potential sales opportunities. - Delivering sales pitches: You should be comfortable discussing our USP and benefits, and persuading customers to try our services. - Handling objections: You need to be adept at addressing customer concerns and overcoming objections to effectively close sales. - Recording and Reporting: Keeping detailed records of each call and summarizing outcomes will be part of this role. Ideal candidates should have: - Good organizational and time-management abilitie...

    $2360 (Avg Bid)
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    6 bids

    Please submit a voice recording using to apply for this job, you must submit a voice recording telling about your experience & schedule (must speak Spanish & English) If you do not submit a recording, we will not contact you. The pay is $100 / week, starting. 6-8 hours per day. A lot of room to grow.

    $122 (Avg Bid)
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    4 bids
    Virtual Assistant 6 days left
    VERIFIED

    This is a workspace for: Our AI Virtual Assistant helps recruiters with candidate sourcing. We are looking for people to help with monitoring that it works properly. Key Responsibilities: • Almost no involvement, just checking it quickly for 5-15 minutes every week. It is designed to work fully autonomously and may take no time at your end. The ideal candidate should have: • No previous experience is required. • Monthly ongoing compensation. Please apply if interested. There is additional important information that will be discussed with interested candidates.

    $10 / hr (Avg Bid)
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    I'm looking for assistance with pre-employment vetting in Rouen, France. The pre-employment test that I want to conduct is employment-specific. This is crucial for me because I want to ensure the people I'm hiring are well-suited for their roles. Your role in this project will be to set up and conduct the test, and deliver a comprehensive report on each candidate's performance. Ideal freelancers for this project should have experience in pre-employment testing and a solid understanding of the specific requirements for employment. Please note that I haven't specified the field or industry for the employment opportunity. The test should be general enough to apply to a wide range of positions.

    $55 (Avg Bid)
    Local
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    I'm in need of a dedicated freelancer who can assist with cold calling local businesses. Your role will involve not only making these calls but also tracking the outcomes. If you're successful in this, there will be a continuous flow of work for you. Key Responsibilities: - Conduct cold calls to local businesses across various industries - Keep a detailed record of the calls made and the outcomes achieved - Ensure the primary goal of each call is to increase sales Key Requirements: - Proven experience with cold calling and sales - Ability to effectively track and report call outcomes - Strong communication and negotiation skills - Self-motivated and results-driven - Experience with spreadsheet software for tracking I'm open to the freelancer using any industry for the col...

    $92 (Avg Bid)
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    I am in need of a virtual dispatcher and customer service agent who can handle inquiries and coordinate logistics for my business. The ideal candidate should be able to work for 20-40 hours per week. Responsibilities: - Handling customer inquiries promptly and efficiently - Coordinating logistics and ensuring smooth operations Skills and Experience: - Excellent communication skills and customer service experience - Strong organizational and problem-solving abilities - Knowledge of logistics and ability to coordinate schedules - Proficiency in using virtual communication tools and platforms This is a great opportunity for someone who enjoys providing excellent customer service and has a knack for coordinating logistics. If you meet the requirements and are able to commit 20-40 hours per...

    $5 / hr (Avg Bid)
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    I'm looking for a friendly, kind, compassionate, results driven, bubbly, caring customer service agent to represent my sales business. Key Responsibilities: - Handling outbound and inbound phone calls, emails, and social media interactions to engage potential leads and convert them into customers. Core Requirements: - Experience in outbound customer service, ideally within a sales environment preferred but not necessary. - Exceptional communication skills written and verbal, friendly, bubbly personality across phone, email, and social media. - Understanding of sales principles and techniques. The ideal candidate should have a track record of success in similar roles and be able to adapt their communication style to different channels. Experience would be a plus but not neces...

    $27 / hr (Avg Bid)
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    I'm seeking a skilled virtual assistant with proven communication abilities, to work specifically in US timezone. Your main duties will include: - Bidding on projects: You will need to represent our brand professionally and persuasively when bidding on projects. - Communicating with leads: You'll be responsible for using various messaging platforms to engage with potential clients and leads. Ideal candidates should excel in written communication and have a knack for sales. Proficiency in project management tools is a plus. Our preferred mode of communication with leads is through messaging platforms.

    $4 / hr (Avg Bid)
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    81 bids

    I'm looking for a seasoned sales and services expert to help my business to customers in expanding its market reach. Key Requirements: - Enhance Market Expansion Strategy: I need someone with solid experience in creating and refining strategies to help our business reach new audiences. - Boost Product Customer Satisfaction: You'll be tasked with finding ways to ensure our customer's satisfaction with our products, as this is key to our growth strategy. Business to customer Skills and Experience: - Proven track record in market expansion strategies, ideally in the radio industry. - Proficient in measures of customer satisfaction including interpreting online reviews, ratings, return or refund rates. - Ability to work with teams and adapt to changing market dynami...

    $11 (Avg Bid)
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    Business video In person must be Birmingham UK based. On site video shoot - Explaining the surveys we do Purpose is to provide customers with a visuals on what the survey entails Professional friendly tone.

    $14 / hr (Avg Bid)
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    I'm in need of a seasoned Sales Manager with a proven track record in the security and facility management industry. You'll be mainly responsible for closing deals and building robust client relationships. Your tasks will include: -Generate & Converting leads into sales - Maintaining long-lasting relationships with clients Ideal Skills & Experience: - Experience: More than 3 years in the security and facility management industry - Key Skills: Strong knowledge of customer service practices is essential. Familiarity with CRM systems will also be a great plus. Your dedication to customer service and ability to close deals will pave the way for our company's continued growth and success. Looking forward to working with a results-orientated Sales Manager to join our ...

    $675 (Avg Bid)
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    2 bids

    As a busy professional, I am in need of a virtual assistant to assist me with email management. I specifically require help with responding to emails on my behalf, particularly on a daily basis. The ideal candidate for this project should have: - Excellent written communication skills - Strong organization skills - Previous experience in email management - Proven ability to maintain professionalism while representing a client Please note that as you will be acting as my virtual assistant, maintaining a high level of discretion and confidentiality is of utmost importance. This job would be ideal for someone who is dependable, responsive, and can demonstrate an understanding of professional email etiquette.

    $9 / hr (Avg Bid)
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    Please submit a voice recording using to apply to this job, you must submit a voice recording telling about your experience & schedule (must speak Spanish & English) If you do not submit a recording, we will not contact you. The pay is $100 / week, starting.

    $5 / hr (Avg Bid)
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    Handling documents, meet with vendor, work hybrid, insurance&transport covered,,fast response

    $433 (Avg Bid)
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    Are you a skilled communicator with a knack for scheduling appointments? Glimmer Grove Design is seeking freelance appointment setters to assist us in reaching potential clients and scheduling Zoom calls to showcase our beautifully crafted websites. Responsibilities: - Utilize provided dialer, script, and lead list to make outbound calls to businesses without websites. - Engage with business owners or decision-makers to discuss our website offerings. - Schedule Zoom calls to present our pre-built website demos. - Maintain accurate records of appointments scheduled. - Requirements: - Excellent communication skills, both verbal and written. - Comfortable making outbound calls and engaging with potential clients. - Ability to effectively follow a provided script while adapting to conversat...

    $58 / hr (Avg Bid)
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    19 bids

    I'm seeking a specialized salesperson and lead-generating individual to boost our customer base in the Gardening and Irrigation industry. - **Target Industries**: The primary focus will be on Gardening and Irrigation. - **Services Offered**: We offer a range of services including Garden design and installation, Sprinkler system installation, and Plant maintenance and care. - **Project Goals**: The main objective of this project is to Beautify outdoor spaces, Improve water efficiency, and Increase plant health and growth. The ideal candidate for this role should have prior experience in the Gardening and Irrigation industry. They should also have a proven track record in sales and lead generation, particularly within these industries. A strong understanding of the benefits of Garde...

    $310 (Avg Bid)
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    As a busy professional, I'm seeking a personal assistant to support my daily responsibilities. Hindi and English language are needed. Key Responsibilities: - Scheduling appointments: You'll be in charge of managing my appointments and ensuring they do not overlap. - Managing emails and correspondence: Your role will include managing my email inbox and responding to certain emails on my behalf. - Research and booking travel arrangements: You'll need to research the best travel options and accommodations for my trips and manage the booking process. This is a part-time job requiring less than 10 hours a week. A background in administrative tasks and excellent organizational skills are essential. Fluency in multiple languages and experience in customer service are a plus b...

    $93 (Avg Bid)
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    19 bids

    I am in immediate need of a highly skilled and reliable female virtual assistant (VA). The tasks will primarily involve appointment scheduling and conducting video calls. This is an urgent requirement and I need the project completed as soon as possible. Key Responsibilities: - Appointment Scheduling: You'll be responsible for coordinating my schedule and booking appointments on my behalf. - Video Calls: You'll be expected to conduct video calls with clients and partners on my behalf. Communication: - You should be comfortable communicating with contacts primarily through Skype. This is crucial in ensuring smooth scheduling and successful video calls. Ideal Candidate: - Previous experience as a VA, specifically in appointment scheduling and conducting video calls. - Excellent ...

    $11 / hr (Avg Bid)
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    I’m seeking a professional Virtual Assistant for 10-20 hours per week to assist with the following: - Calendar Organization: Coordinating personal and business events in Google Calendar. This requires excellent attention to detail and prompt updates to avoid schedule conflicts. - Event Planning: Must be able to plan and execute all details about various types of events. This will require excellent communication skills and adept use of Google Calendar. - Task Prioritization: Helping me sort through my daily tasks and prioritize them on Trello. The candidate needs strong decision-making and organizational skills to effectively categorize tasks based on their importance and urgency. Ideal candidates will have excellent time management skills and previous experience as a Virtual Assist...

    $2 / hr (Avg Bid)
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    Position: Virtual Assistant for Outreach** Job Description: We are seeking a reliable and dedicated Virtual Assistant to support our events agency with daily outreach tasks and client building efforts. The ideal candidate will be proactive, detail-oriented, and able to communicate effectively. As our sales grow, your pay will grow accordingly. Responsibilities: - Send 75 personalized email outreach messages each day using pre-created templates. - Perform various tasks on LinkedIn to prospect and connect with potential clients. - Manage message sequences to engage with prospects and schedule consultation calls. - Maintain and build a database of email contacts and interaction details. - Check in with me daily to update on progress and ask for additional tasks. - Provide daily updates on t...

    $455 (Avg Bid)
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    I'm seeking a senior-level Technical Recruiter with prior experience in the technology sector. Your main responsibility will be to conduct technical interviews for our clients across multiple industries. Key Requirements: - Deep understanding of software development and data analysis - Previous experience in conducting technical interviews - Excellent communication skills - Proven track record in recruiting for the technology industry Your primary focus will involve evaluating the technical proficiency of the candidates in our pipeline. Your expertise in software development and data analysis will be critical in assessing the suitability of potential hires for our clients. Ideal Skills: - Senior-level experience in technical recruiting - Prior background in software development a...

    $666 (Avg Bid)
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    We are currently seeking a dedicated individual to join our team as a caller for our leads based in Singapore. You will be responsible for initiating the first contact with our leads, primarily to verify the information provided by them. Requirements: Fluent in English is essential. Appreciation for cryptocurrency knowledge. Previous experience in customer service or telemarketing roles preferred. Demonstrated ability to communicate clearly and effectively. Strong organizational skills and ability to manage multiple tasks simultaneously. Motivation and determination to achieve set targets. Responsibilities: Make outbound calls to leads based in Singapore to confirm the provided information. Establish and maintain a positive rapport with leads through pro...

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    I'm in need of an experienced telecaller with a proven track record in outbound sales, particularly with targeting businesses. Key Responsibilities: - Making outbound calls to businesses - Handling sales calls professionally and persuasively. The ideal candidate should have: - Previous experience in outbound sales, especially in a B2B setting - Strong communication skills - Ability to understand and represent my business appropriately. Your goal is to help drive sales by turning leads into customers through effective and persuasive communication. If you have a knack for selling to businesses and are confident in your telecalling abilities, I'd like to discuss this opportunity with you.

    $18 / hr (Avg Bid)
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    Heyecan Verici Bir Fırsat! Bahis Sitesi İçin Müşteri Hizmetleri Temsilcisi Aranıyor! Sektöre adım atmak ve dinamik bir ortamda çalışmak ister misiniz? Müşterilerimize en iyi hizmeti sunmaya ve heyecan verici bir bahis deneyimi yaşatmaya kararlı, güçlü bir ekip arıyoruz. Müşteri Hizmetleri Temsilcisi olarak, müşterilerimizin sorularını yanıtlamak, sorunlarını çözmek ve bahis platformumuzla ilgili bilgi ve destek sağlamak için bize katılabilirsiniz. Bu pozisyonda başarılı olmak için: Mükemmel iletişim ve interpersonal becerilere sahip olmanız gerekir. Sorunları hızlı ve etkin bir şekilde çözme konusunda yetenekli olmalısınız. Bilgisayar ve internet kullanımı konusunda bilgili olmalısınız. H...

    $600 (Avg Bid)
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    Illice Brands Group URGE incorporar al equipo de Customer Service (atención al cliente) a profesionales de atención al cliente (técnicos atención al cliente) para dar apoyo al departamento en la resolución de incidencias, dudas, reclamaciones y consultas de los clientes mediante los diferentes canales de la empresa. Disponibilidad requerida: inmediata. Duración: mes de mayo y junio 2024. Funciones a realizar: - Comunicación con el cliente - Comunicación a través de la resolución de incidencias, dudas, reclamaciones y consultas de los clientes mediante los diferentes canales de la empresa. - Trato prioritario a los incidentes críticos. - Informar sobre reembolso, devoluciones. - Gestión de incidencias e...

    $1122 (Avg Bid)
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    Nous sommes un Call center francophone sis à Madagascar. Nous sommes prêts à collaborer avec des entreprises francophones pour gérer leurs projets. Veuillez visiter notre site internet

    $10 / hr (Avg Bid)
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    3 bids

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