Difference between customer service and customer support jobs
I am working on React JS with Javascript Development Project. I need someone to Support me for this Project atleast 4 to 5 hours Per day. Project will Exist more than 2 years. I need support through Remotely(zoom). I am looking for Good Experienced(4+ years) Person as a Frontend Developer, Who can work on the tasks Quickly. I am looking for Long term relationship. After this Project Completed means, we will give immediately another support project. Required Skills : React JS, HTML, CSS, Javascript, Cypress Test Cases(Mandatory), SQL Basics Language Speaking Person : English Note: I will pay on hourly basis.
I'm seeking an expert who can assist me with the configuration of Zapier, to automate email to new leads acquired from Facebook. Here's what I need: - Configure Zapier to connect Facebook with Outlook. - The automated email should contain a collaboration proposal. - Th...with the configuration of Zapier, to automate email to new leads acquired from Facebook. Here's what I need: - Configure Zapier to connect Facebook with Outlook. - The automated email should contain a collaboration proposal. - The focus of collaboration is specifically on business development. Ideal candidate should be proficient with Zapier, familiar with setting up workflows between Facebook and Outlook, and understanding of email marketing. Prior experience in setting similar con...
Hi Ankit S., I noticed your profile and would like to offer you my project. We can discuss any details over chat.
... CSS, and JavaScript. While it functions perfectly on my local machine, I encounter issues once I upload it to the server. The server in question is hosted on Hostinger. I'm unsure if any changes have been made to the server configuration file. Key Points: - Troubleshoot the server upload issue - Resolve discrepancies between local and online versions - Clarify if server configuration files have been altered - Ensure the webpage functions as intended on the server Ideal Freelancer: - Experienced in HTML, CSS, and JavaScript - Proficient in server hosting with Hostinger - Skilled in server configuration file troubleshooting - Capable of identifying and correcting server-side programming discrepancies I'm seeking a professional who can quic...
...to make enhancements to our current website, focusing on design, functionality, and content integration. The objective is to make our site more attractive and functional within a short timeframe. Objectives: - Custom Home Page Design: Create a dynamic and visually appealing home page (hero page) that effectively represents our brand and engages visitors. - Additional Service Tabs: Add new tabs for our expanded services, ensuring smooth navigation and a well-organized presentation. - Content Integration: Implement new content for each service offering, maintaining consistency with our brand's voice and design. - Quote Request Form: Add a user-friendly quote request form to facilitate easy inquiries and service re...
Confirmis ( ) is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be involved in our pre-employment screening by conducting a visit to our candidates’ residential address with the candidate’s consent letter. JOB DESCRIPTIONS: • Conduct the site visit to the candidate’s residential address • Conduct the basic verification of the candidate’s residence & reputation with the neighbors, head of the local community, police stations, building operators, etc. ...
...businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis’ standard operating guidelines. • Provide observation about th...
As an online retailer, I need my Shopify store revamped to differentiate between products available for sale in Europe and other parts of the world. This system should work based on shipping restrictions, which I'll provide. Additional details: - Create clear and separate sections for products available in Europe and the rest of the world. - Organize with shipping restrictions in mind. - The system for product display within these sections isn't decided yet. Open to suggestions. Ideal freelancers for this task would be well-versed in Shopify and have experience in site organization and region-specific product differentiation. Familiarity with shipping regulations worldwide would be advantageous.
...the Job Entails: This is not just about graphics and layouts. The importance of content cannot be overstated. Core components of this homepage will include clear and concise product descriptions with engaging photos. In addition, the power of social proof can't be ignored, which is why I want to feature testimonials and success stories prominently. I am looking for someone to: - design a homepage and 2 programs/sales page on Podia - set a payment page for pre-sale and regular sale for a program on Podia - move domain from my old wix to new podia (domain is still be on wix) - migrate mailist from mailchimp to podia Right now I have a group of people in a waiting list so I just need "a link"/page for them to properly enroll when it is ...
...business. The system must address the issues I'm currently facing with tracking shipments and managing inventory. Key Points: - The system should be able to efficiently track shipments and provide real-time updates. This is crucial to improve our customer service and overall business operations. - The inventory management module should be effective and user-friendly. As a business with 18 warehouses, we need to ensure all stock levels are accurately and efficiently maintained across all locations. Skills and Experience: - Proficiency in logistics software development - Strong understanding of inventory management systems - Prior experience with large warehouse networks - Ability to deliver a quick and reliable solutio...
I've set up an http callout to my own API in Salesforce, triggered by editing a custom account field. The data format for the callout is JSON, and I want to send the account's ID along with the edited field value to my API. I'm seeking a Salesforce IT expert to guide me through the correct configuration in Salesforce Flow Builder. This is a small task and can be resolved with a short remote session. Key requirements include: - Solid understanding of Salesforce Flow Builder - Proficiency in configuring http callouts - Experience with JSON data format in Salesforce Your help will be appreciated to ensure the successful implementation of this feature.
...format. The primary purpose of this conversion is to share the document with my collaborators who use Word exclusively. The document contains integrated tables, graphs, and images. Not all of them have to be editable in the Word format. The freelancer must ensure that: - The converted Word document maintains the same formatting as the Google document. - Some tables, graphs, and images are editable as per my instructions, while the rest remain static. Ideal freelancers for this job would possess the following skills and experience: - Proficiency in Microsoft Word and Google Docs. - Abilities in discerning between editable and non-editable elements in a document. - Attention to detail to keep the formatting intact during conversion. - Previo...
I am writing with excitement and a bit of nervousness as I'm on the brink of publishing my own app. It's been a labor of love, and now I'm eager to share it with the world. However, navigating the process of publishing an app can be a bit daunting, and I find myself in need of some guidance. I know you're experienced in this field, and I admire your expertise. Would you be willing to spare some time to lend me your insights and possibly assist me through this process? Your support would mean the world to me, and I am genuinely grateful for any assistance you can offer. Thank you for considering my request. Yours regard. Alok
so i have selfhosted this and i need something like this in between u just need to change style/css of radio form to look something like that package image
...delivery service providers into a single platform for my grocery business. The integrations we require include: - Ekart Logistics - Ecomm - Delhivery - Other delivery service providers operating in India The key features we expect from the delivery service include: - Real-time tracking - Delivery time estimation - Customer reviews and ratings I need someone who is skilled in system integration, has experience with delivery service providers, and has a creative approach to problem solving. The goal is not just to integrate these services, but also to understand their operational inclinations so we can optimize for customer satisfaction. The ideal freelancer should have a background in logistics, a good understanding of the groc...
...current website () to WordPress. The main objective of this project is to amplify the functionality of my new site. The new site should replicate the look and feel of the existing website as close as possible, though it does not have to be exact. GoDaddy current functionality does not permit subscription pricing. I'm launching a new service that people can buy via the website that involves a recurring subscription, pause/cancel anytime. There will be three pricing tiers. I should have the ability to edit the content and function of this new page easily. Proficiency in WordPress, payment gateways, and website migration is wished for. Function testing of the website should be included. The ideal candidate would have: * Strong experience in WordPre...
I need a skilled programmer proficient in GPT API and Python to build an efficient tool. This will analyze numerous English business service reviews and develop a concise summary in bullet points, focusing primarily on the major points. These summaries should distill the key aspects into 300 words or less. The main purpose of these summaries is to highlight the essential insights of the reviews, enhancing the reader's comprehension and minimizing their reading time. Ideal candidates should have: - Advanced experience in GPT API and Python. - A portfolio displaying similar language processing projects. - An aptitude for distilling large volumes of text into clear, concise points. - Familiarity with analyzing business service reviews.
I am in need of a highly creative and experienced graphic designer to create a 6x12 ft hoarding banner for my packers and movers business. Job requirements and expectations: - Designing the banner with a primary focus on highlighting the quality of our service. - Incorporation of the following visual elements: our business logo, an image of a moving truck, an image related to packaging, and graphical representation of our services. The ideal candidate should have: - A good eye for design. - Previous experiencing in designing banners. - Good knowledge of what works best for outdoor advertising. - Ability to interpret and execute based on specified requirements. Given these needs, I look forward to receiving bids from talented designers who und...
I'm on the lookout for a customer support agent who's fluent in Spanish, specifically at a business level. The main task of this job is to handle customer complaints, mainly through phone communication. Ideal skills and experience for this job include: - Proficiency in Spanish at a business level. Native or bilingual proficiency is a plus. - Experience in customer support, particularly handling complaints. - Excellent communication skills, especially over the phone. The agent should be capable of empathizing with customers, understanding their issues, and providing satisfactory solutions in a professional manner. The role involves working closely with our team to maintain high customer satisfaction levels.
I'm aim...to create a beginner-level educational website focusing on the AWS EC2 service. This is an individual project with an objective to learn and teach AWS technologies. Key tasks are: 1. Website Development: - Build an informative and user-friendly website. - Experience in educational website creation is preferred. 2. AWS EC2 Teaching Material: - Develop easy-to-understand content covering basic AWS EC2 topics. - Hands-on AWS experience is necessary, especially with the EC2 service. 3. Log Capture & Processing: - Configure logs to be captured in Wireshark, processed in Splunk. - Experience in Wireshark and Splunk would be beneficial. Freelancers with a teaching background in technology, AWS expertise, and experi...
...E-wallet web application. This project requires to be Linux compatible and adapted to a modern UX/UI design. Key features should include: - Deposit and Withdraw from E-wallet - Mobile Top Up International - Gift card voucher selling capabilities - A functional crypto wallet - Support for multiple currencies - Integration with several payment gateways - Other innovative features to enhance user engagement and convenience. Ideal Skills and Experience: - Proficient with Linux - Knowledge of modern UX/UI design - Proven experience in developing e-wallet applications - Understanding of payment gateway integrations - Familiarity with cryptocurrency technology. Your proposal should detail your experience in these areas and suggest any other featur...
...sophisticated and elegant video flyer. Key Project Details: - Purpose: The primary goal of this video flyer is to announce an upcoming event with a sense of exclusivity and elegance. - Target Audience: The target demographic for this video is young adults, specifically between the ages of 18 to 30 years old. - Style: The video should exude sophistication and elegance, capturing the essence of the event in a refined manner. Ideal Skills and Experience: - Proficiency in video editing software. - Previous experience in creating promotional videos, particularly for events. - A keen eye for aesthetics and ability to deliver a sophisticated and elegant visual style. - Understanding of the preferences and tastes of young adults. The...
I'm looking for a skilled...handle our Facebook, Instagram, and Linkedin accounts. The primary goal of this role is to increase brand awareness through consistent and engaging posts. Key Responsibilities: - Manage and monitor our company's social media accounts on Facebook, Instagram, and Linkedin. - Create and curate engaging content that drives brand awareness. - Develop and implement a social media strategy to meet the brand awareness goals. - Engage with followers and respond to comments or messages. Skills and Experience: - Proven experience as a social media manager. - Excellent knowledge of Facebook, Instagram, and Linkedin. - Strong understanding of social media analytics. - Creative thinking and abil...
I am looking for a skilled social media marketer with a proven track record in managing and optimizing Facebook ads campaign. The main objective of the campaign is to drive traffic to product pages on my website. Key Responsibilities: - Conceptualize and design engaging and compelling Facebook ads suitable for a young demographic aged between 18-24 - Continuously monitor, analyze and optimize the ads for maximum website traffic The ideal candidate should have: - Extensive experience in designing and managing Facebook Ads campaigns - A clear understanding of the interests and behavior of the youth demographic - Proven ability to drive website traffic through these campaigns.
...graphic designer to create visually appealing and engaging digital menus for my cafe. The menus will be displayed on 3 x 32" TV screens, so it's crucial that the design is clear, easy to read, and above all, on-brand for my cafe. Key Requirements: - Display menu items along with their respective prices - Adopt a design style that reflects an Asian Hawker theme - Organize the menu into less than 5 categories Ideal Skills and Experience: - Proven experience in graphic design, particularly in menu design - Ability to work with digital displays and understanding of how designs translate onto screen - Creative flair for interpreting an Asian Hawker style into a menu design - Strong organizational skills to structure the menu categories clearly for c...
I am seeking a talented website designer to cr...website will be the product catalog, so it needs to be well-structured and easy to browse. - The site should have a clean and professional design that not only showcases the products but also reflects the brand image. - As I have an existing inventory system, I would like the products to be integrated seamlessly into the website. Ideal skills and experience: - Proven experience in designing and developing e-commerce websites, particularly with a strong focus on product catalog design. - Knowledge of inventory management systems and experience in integrating them with websites. - Excellent graphic design skills to create a visually appealing interface. - Ability to understand and translate the brand&...
We are looking for Recruitment agents to find candidates from medical field via linkedin, Seek or any other source from any of the below countries who are willing to migrate to Australia or already living in Australia that are looking for work. Doctors/ Dentists/ Psycholog...Singapore Norway Netherlands Ireland Hong Kong Denmark Canada Belgium United Arab Emirates New Zealand United Kingdom Nurses from the below countries Australia Canada New Zealand Republic of Ireland South Africa UK USA Hong Kong Chile, Pakistan, Papua New Guinea, Singapore, Belgium Flanders Please apply if you can at least find 15-30 good candidates a month. Mention your monthly fee for this service. Candidates have to invest for the migration process & registration fees. We find them jobs from Austr...
...Interface 3. Service Provider Interface App Idea: Chat based profile matching for Carpenters to work on hourly basis. User Interface Step 01 Signup Form with Phone, Email, Address Step 02 A chat box would open up with basic questions as; • Date for Booking • Time Period for Booking Step 03; Within the chat box the next question would be regarding the work profile Users can text to match profiles. Example: I want Bamboo Artisans Step 04: The Chat box will show all profiles for Bamboo Artisans as in the Directory or excel file Excel would be as simple as Skill Set, Profesional Profile Step 05: The User will select the profile they want and the next would be followed to payment gateway. Step 06. Post payment a confirmation message would be sent w...
...Presidential and Local elections in real-time. Key Requirements: - I need the dashboard to be able to pull data from reliable sources(officials in polling station in an excel form) and refresh the data in real-time. This will facilitate the display of accurate and up-to-date results. - The design of the dashboard should be clean,animated,interactive, intuitive and easy to understand for users. It needs to be able to show data for both elections simultaneously with the help of a switcher between the two pages. - The dashboard should be mobile responsive, so that it can be viewed on various devices with ease. - The security of the data is paramount, so it's important that the dashboard is developed with necessary security measures in place. This is...
...analyst who can help me with a project that involves identifying patterns in customer behavior data. Key Requirements: - Proficiency in Python for data analysis - Extensive experience working with customer behavior data - Ability to create and present insights using visual charts Tasks Involved: - Importing and cleaning the provided customer behavior data - Applying appropriate data analysis techniques to uncover patterns(classification problem) - Presenting the findings through visually engaging charts The ideal candidate would have a strong background in data analysis and visualization techniques, especially in the context of customer behavior data. Experience in using Python libraries for data manipulation and chart creation...
I have a 3D dress designed in Clo3D and require a skilled 3D artist to square (retopologize) it for use in Blender. The final model will be utilized in a virtual fashion show, so it needs to be of high quality. Key Tasks: - Retopologize the 3D dress from Clo3D to Blender - Ensure the model is appropriately squared for optimal use in Blender Ideal Skills and Experience: - Proficiency in 3D modeling and retopology, particularly in Blender - Experience working with Clo3D and Unity - A portfolio showcasing similar projects in the virtual fashion, or gaming industry The successful freelancer will be able to strike a balance between efficiency and quality, delivering a squared 3D dress with high-resolution textures ready for use in a virtual fashion...
i have a bussniss that provide services for garge doors in maryland , virginia and dc . i have a base adress in maryland but i would like to be shown on google maps on all ours areas of services and still keep the guidlines of google
As a start up, we're in need of an Android app developer able to create an e-commerce function: Key Requirements: • Develop an Android application • Incorporate e-commerce functionality • Ambiguity about support for international clientele • Balancing quality with cost-efficiency in mind Ideal Candidate: • Proficient in Android app development • E-commerce implementation experience • Comfortable handling uncertainty of international support • Experience in budget-friendly solutions.
...candidate will have experience in ebay and shopify listings. It is essential that you are able to work Australian time 9 to 5pm. AUD$2/hr Responsibilities: - Customer Support: You'll need to efficiently handle customer inquiries and resolve issues in a timely manner. - Product Research: You should be able to conduct thorough product research, helping me to identify the best products to list on my platforms. - Order Fulfillment: You'll be responsible for ensuring that orders are processed promptly and accurately. - Product Listing: You'll need to have a good eye for detail and be able to create appealing product listings on both ebay and shopify. The virtual assistant will be required to work 40 hours a week. Exper...
...payment gateway in the Philippines. Specific functionalities required include: - Refund processing: To facilitate seamless customer service, refund processing should be an integral feature of this module. - Transaction history tracking: For record-keeping, and business analysis, the module should have capability to track all transactions. - Real-time transaction updates: Ensure all transaction data is accurately and timely updated. Although no specific customization on Maya's payment gateway is required, an emphasis on flawless integration and functionality is key. Ideal candidates should have solid experience in Odoo module development, particularly in payment modules, and a sound understanding of payment gateway integrations. An under...
...there are between 250-500 questions available for research. For the first 500 questions completed, the payment will be 1 AUD along with a 5-star rating. Upon completion of the first batch, there will be another 500 questions with an additional payment of 1 AUD and a 5-star rating. Total Number of Questions: There are approximately 1500-2000 questions available for future research. Quality Assurance: It is imperative that the provided services are 100% accurate, as the questions and answers will undergo client verification. Therefore, thorough double-checking of work before submission is mandatory. Communication and Updates: The hired individual must commit to providing daily progress updates, preferably in the morning during Indian working hours. Prompt comm...
I have a project that involves the entry of data from Excel into a new system. The data entries are in Excel format, and I estimate the total number of entries required to be between 100-500. The task will involve a mix of text and numeric data. Ideal Skills: - Proficiency in Excel - Strong attention to detail - Efficient, accurate data entry - Previous experience with data entry projects of similar scale This is a straightforward task that requires someone who can work accurately and efficiently. Meeting the estimated entry count and maintaining data quality are key.
I’m in need of a Shopify expert to assist me with online store. All details about the changements by message. I have 7 small changements in design and function that need to be done very fast so we can finish the project today. Have more projects in future so looking for long time support and good price. Quality and price are important, you need a developer account for shopify so i can invite you. Deadline is asap, in ebst case today!
I need a well-versed writer who can deliver 11 original articles centered on LED display technology. These articles should be SEO optimized and should not be machine-generated. They will total approximately 15,000 words. Key topics to discuss: - Technical specifications of LED displays These articles are targeting readers with some knowledge on LED displays. Hence, the writing style should be semi-technical, striking a balance between in-depth details and general information. Ideal skills: - Proven experience in tech writing, preferably on LED technology - Excellent SEO writing skills - Unique content creation that can pass AI detection - Ability to communicate semi-technical information effectively.
I'm looking for a professional who can help me raise funds for a critical cause. We need to find a way to escape from Gaza, and your expertise in fundraising will be crucial. Key Tasks: - Develop a fundraising campaign: Your main responsibility will be to create an engaging and effective fundraising campaign. This campaign should be tailored specifically for individual donors. - Implement direct donation strategy: I'm looking for someone who can help me to manage the direct donation process. This could include setting up secure and reliable donation channels, and providing support for potential donors. Ideal Skills: - Proficiency in fundraising: You should have a strong background in fundraising, preferably in the humanitarian sector. - Unde...
I need an Android developer who can design and create function for A Billing App. I will provide Backend api. You have to design and development. I am a indian customer so bid the price as per indian market
...both B2B and B2C markets. I am seeking an experienced branding expert to create a compelling and memorable brand name and logo that aligns with my company's vision and values. - Objectives: - Develop a unique and catchy brand name suitable for the insurance industry. - Design a professional and visually appealing logo reflecting our innovative and trustworthy service. - Ideal Candidate: - Proven experience in brand development and logo design, preferably within the insurance or fintech sectors. - A strong portfolio showcasing previous work. - Ability to translate company values and services into a brand identity. - Excellent communication skills to ensure the brand name and logo align with o...
...latest trends and transitions, to produce engaging videos for my Instagram account. The primary aim of these videos is to market my product or service. Key Requirements: • Proven experience in editing social media videos, preferably Instagram. • Strong understanding of latest video editing techniques and trends. • Possess creativity and a strong keen eye for aesthetics and details. • Familiarity with Instagram's algorithm and viewer engagement strategies. • Must be able to deliver on tight deadlines. Your main task will be transforming raw video footage into a final product ready for Instagram. Successful freelancers will need to use their skills to trim footage segments, add necessary effects, and make ...
...interactive connectivity. - Private Messaging: Ensuring secure conversations between users. - Profile Customization: Allowing users to modify their profiles reflecting different characteristics and interests. - Request Management: Facilitators for creating, sending, receiving, and responding to requests for activities to ensure accurate matches and dynamic user interaction. The ideal developers should have comprehensive knowledge and proven experience in native languages for either or both platforms. Experience in developing interactive social networking applications is a must. Demonstrated ability to integrate robust functional features into the app will be highly viewed. Expertise in ensuring user privacy in private messaging and an aestheti...
I am looking for a capable developer to create an app aimed at auto-dialling and tracking sales leads. This app should be available on both iOS and Android platforms. Key functionalities required include: - Auto dialling sales leads - Capturing full name and contact details of leads - Logging the level of interest in the product/service For this task, you should have experience in app development, preferably in CRM and telecommunication apps, with a sharp eye for user-friendly UI/UX. Knowledge in GDPR compliance is beneficial due to the need to capture personal information. Your understanding of sales process will be a definite advantage.
I'm looking for a professional mobile app developer to create a driver app for both iOS and Android. Key Features: 1. Login with your Car number in the Chauffeur Login section 2. Enter the OTP Received to login 3. Accept / View the booking received for the next 4 hours 4. Click on “start ride” button 5. After reaching the pickup point click on “Report” button 6. Once customer is picked up, enter CRN number and upload a picture of odometer to start the journey 7. Once reached the drop point, click on “Drop” button, upload a picture of odometer to end the journey 8. Share your Trip Feedback. 9. Click on add Extra charges button for adding extra charges amount and upload a proof for each amount (receipt or transaction scre...
...services, and 3D printing for agriculture. Target Audience: Agricultural businesses, 2. Design Requirements: Color Scheme and Logo: Use the colors specified in the CD manual and integrate the logo to strengthen brand identity. Font: Consistent use of the Gotham font for text elements to maintain a uniform appearance. Layout: Clear, user-friendly navigation with a main menu bar that includes pages for "Home," "About Us," "Services," "Contact," and legal pages. Responsiveness: Optimize the website for all device types to appeal to a broad user base. 3. Technical Requirements: CMS: Use WordPress (or others) with appropriate security plugins and regular backups. Hosting and Domain: Recommendation for reli...
...facilitating data exchange and updates. - Master File Updates: The primary objective of this integration is to allow for seamless updates of master files. While the specific types of master files weren't mentioned, the ideal candidate would have experience in updating customer, product, and supplier details in D365. - System Integration: You will be connecting D365 with other systems, with a particular emphasis on CRM, ERP, and e-commerce platforms. Ideal Skills: - Proficiency in D365: Experience with Dynamics 365 is crucial for this project, as you'll be working within this system extensively. - API Development: Proven expertise in developing API endpoints is a must. - Systems Integration: Previous experience integrating systems, particularly wi...
...international relations, security and defense, and economic factors. The primary tasks include conducting case studies and making policy recommendations based on your analyses. Key Responsibilities: - Conduct case studies in the field of geopolitics - Make policy recommendations based on your analyses Desired Outcome: - Provide insights for decision-making - Support strategic planning - Inform public discourse Ideal Candidates should possess: - Strong background in geopolitics and international relations - Experience in security and defense - Proficiency in economic analysis - Strong analytical and research skills - Ability to provide clear, actionable recommendations based on your findings. This project is ideal for a research analy...
