Inbound project bpo jobs
We are looking for a remote Swedish speaker operator for a customer service job . 8 hours/day, Monday - Friday. Central Europe working hours. Inbound and email customer service for an online shop. 1 week test. Bid with your cheap cost per 10 hours. Please write a couple of line of your self or better send a CV. Thank you
...industries like HVAC. Job Description: - Our HVAC company based in Tempe, Arizona, is seeking a forward-thinking digital marketing agency to elevate our online advertising initiatives. We require expertise in Google Ads and targeted social media advertising, with a strong focus on advanced tracking technologies and data-driven optimization strategies. Immediate Goal: - To significantly increase inbound calls and bookings through precisely targeted advertising campaigns using the latest advancements in digital marketing technology. These campaigns should not only reach but resonate with our target audience, prompting immediate action and sustained engagement. Key Responsibilities: Advanced Google Ads Management: Strategy and Setup: - Describe in detail your approach to struc...
...HubSpot certification highly preferred. - Deep understanding of inbound marketing, lead generation, and customer retention strategies. - Expertise in managing and executing targeted email campaigns, list management, and segmentation. - Familiarity with HubSpot’s APIs and integration with external platforms. - Excellent analytical abilities to evaluate end-to-end customer experiences. - Strong communication skills, capable of working collaboratively with remote teams. **Contract Details:** - Remote, freelance position with project-based assignments. - Possibility for ongoing projects depending on initial performance and project requirements. - Competitive freelance rates commensurate with experience and the specifics of the project. **Application Proce...
We are looking for a remote customer service agent. This position involves: (1) accepting incoming customer service calls via web based call handling application, (2) returning customer calls via the same call handling application, (3) placing non-sales outbound calls using the same call handling application, (4) completing administrative, data entry, and web research tasks. The successful candidates for this role will be able to self train using an online knowledgebase. We do not provide 1:1 training. Candidates must pass a short online quiz, as well as a phone test. This position pays $12 per hour for every hour logged into our call center application and in Ready status. This total weekly outcomes payment will be reduced by $12 PER CALL that is missed or mishandled. A "mi...
As a recruitment firm, I'm looking for associates adept at handling recruitment for diverse roles ranging from executive to entry-level, and technical to medical and BPO support positions. The ideal candidate will be skilled in: - Effective communication - Sourcing potential candidates - Talent acquisition - Volume Hiring Your recruitment expertise will be instrumental in propelling my firm forward. Previous experience with a wide array of positions in recruitment would be highly beneficial. A keen eye for spotting talent and excellent problem-solving abilities are a must on this job. Please submit a proposal if you fit the profile and can deliver effectively and efficiently with minimum supervision.
We are an Authorized Dealer of cable, Internet and home security systeme. We are looking for someone who can generate pre-qualified leads for internet and cable services. We are not looking for data, we are looking for solid leads. We can close the sale or for a higher pay you can close the sale. The ideal candidate wi...higher pay you can close the sale. The ideal candidate will have a proven track record in lead generation and a strong understanding of the internet and cable industry. Responsibilities include identifying potential customers, reaching out to them through various channels, and nurturing leads to convert them into sales. Skills required: - Generate inbound leads - Sales - Communication skills - Attention to detail This is a on going project with no end da...
Project Description: We are seeking an experienced developer to integrate Twilio with our WordPress website to enable automated voice-driven appointment bookings. Our website, "AskForBeauty", specializes in offering beauty services at customer locations. We require a sophisticated system where customers can make reservations through an automated phone call, with the system informing them of available times and allowing them to book appointments directly. Objectives: Integration: Set up and integrate Twilio to manage inbound and outbound calls. Response System: Implement a voice response system using Twilio that can interact with customers to handle appointment bookings. Integration: The voice system should be fully integrated with our existing WordPress websi...
...visitor with a few queries and helps the visitor to select the perfect plan for him/her. 6. Better Testimonial Page 7. Move the scroll bar from the right side to the top of website for immersive and wide viewing of the website 8. Increase the speed of the website with quicker but sleek loader. 9. Footer needs a design update as well. 10. Cache management, google analytics, meta tags, backlinks (inbound and external) along with everything that makes the website visually, technically much more sound for the visitors. 11. Make the home page precise and super interactive, responsive and fast. 12. Making the texts ore interesting, with quotes and highlighted words etc. 13. The star of the website: THE CALCULATOR needs an update as well. There is a login requirement for the calculator ...
Somos una agencia y buscamos un@ colaborador@ para apoyarnos en nuestros servicios Inbound Marketing. Requisitos: - Manejo de Wordpress - Habilidades copywriting (artículos, blog, posts, emailings, ads, ..) - marketing automation - Analitica web - Gestión redes sociales Esfuerzo de 6 horas diarias, 120 horas al mes
We need urgently a sales representative who is specialized to close the sales. We are US based flower ecommerce wholesaler. The job is to handle the inbound and outbound calls and convince the customer and help them to close the sales and place the order. We want to hire only from INDIA and want only independent freelancer because we work them as a in-house team. American or British accent is added advantage.
...endpoint using MERN express.js. Assume you are using the MongoDB server running on the course’s node.js docker container with the service name mongodb listening to the default port 27017. The "HKPassFlow" database is a collection of monthly statistics on passenger travel across control points in Hong Kong. The data is sourced from the Hong Kong Government Immigration Department and covers daily inbound and outbound trips since 2021. The data is categorized by type of traveller, including Hong Kong Residents, Mainland Visitors, and Other Visitors The monthly data in the "HKPassFlow" database is generated by a data analytics program. This data is stored in a collection called "monthlog" and each document within the collection contains seven fi...
I need someone with excellent customer experience and good communication skills for providing live chat support to my customers. The ideal candidate must be available to respond to our customers' inquiries between 12 AM to 6 AM. Prior experience in BPO, specifically in live chat support, is necessary. The role involves understanding customer queries and answering them promptly and professionally.
I'm looking for an expert in VoIP/SIP setup, with experience in setting up contact centers, to help us with our inbound customer support setup in the US. The main requirements for this project are: - Setting up a VoIP/SIP system for inbound customer support for Indian callers - Managing this setup to accommodate more than 50 agents - Integrating the system with CRM software and a Ticketing system You should have: - Proven experience with similar projects - Expertise in VoIP/SIP setup and managing large contact center environments - Knowledge of CRM software and Ticketing system integration Your suggestions and recommendations are welcome.
...expertise in setting up and optimizing call campaigns to generate high-quality leads for QuickReactionCo.com. The ideal candidate will have a deep understanding of Google Ads platform, particularly in driving phone call conversions, and a proven track record of delivering successful campaigns that drive results. Responsibilities: Develop and execute comprehensive Google Ads call campaigns to drive inbound calls from potential clients interested in 's products/services. Conduct thorough keyword research and audience targeting to optimize campaign performance and maximize ROI. Create compelling ad copy and ad extensions tailored to encourage users to call and engage with our offerings. Continuously monitor campaign performance, analyze key metrics, and make data-driven decis...
...unearthing the most effective keywords while considering my site's competitive landscape and target audience. 2. On-page SEO: Confident in optimizing individual webpages, be it text or behind-the-scenes code, to rank higher in search engine results. 3. Link Building: Proven experience in acquiring high-quality inbound links from relevant, authoritative websites. The ideal freelancer understands SEO best practices thoroughly but is also up-to-date with the latest trends. My project requires someone who's not only strategic and analytical, but also creative and adaptable—ready to adjust the strategy where beneficial....
...emails to potential leads. Convert leads into paying customers by effectively communicating the value of our services. -CRM & Lead Management: Set up and manage a CRM system to track leads, calls, and follow-ups. Ensure timely follow-up with leads to nurture relationships and close sales. -Cold Calling: Conduct cold calls to prospective clients to introduce our services and generate interest. -Inbound Lead Management: Respond to leads received through our website, Instagram, and social media channels. Engage with potential clients via calls and emails to discuss their needs and propose solutions. -Graphic Design & Branding Sales: Identify and target businesses in need of new brand identities, logo designs, and other graphic design services. Present our graphic design ...
...emails to potential leads. Convert leads into paying customers by effectively communicating the value of our services. -CRM & Lead Management: Set up and manage a CRM system to track leads, calls, and follow-ups. Ensure timely follow-up with leads to nurture relationships and close sales. -Cold Calling: Conduct cold calls to prospective clients to introduce our services and generate interest. -Inbound Lead Management: Respond to leads received through our website, Instagram, and social media channels. Engage with potential clients via calls and emails to discuss their needs and propose solutions. -Graphic Design & Branding Sales: Identify and target businesses in need of new brand identities, logo designs, and other graphic design services. Present our graphic design ...
I'm in need of an expert to create an automation system on that sends SMS notifications to my clients regarding their invoices. The system should follow a clear flow: - Inbound API: The automation should receive information from an inbound API. - Shortening the URL: The URL included in the SMS should be shortened through Short.io. - SMS Provider: The final step of the automation is sending the SMS with the relevant data to the clients. For this, the system should send the information to Clicksend. The accounts are setup and I have a solid starting base. The only issue I am facing is: 1. when the API sends data to a new link is generated each time. I need a process involved that checks if the invoice link is in a database, if yes, don't generate a new link and...
I'm in need of an expert to create an automation system on that sends SMS notifications to my clients regarding their invoices. The system should follow a clear flow: - Inbound API: The automation should receive information from an inbound API. - Shortening the URL: The URL included in the SMS should be shortened through Short.io. - SMS Provider: The final step of the automation is sending the SMS with the relevant data to the clients. For this, the system should send the information to Clicksend. The accounts are setup and I have a solid starting base. The only issue I am facing is: 1. when the API sends data to a new link is generated each time. I need a process involved that checks if the invoice link is in a database, if yes, don't generate a new link and...
...destruction – all under one roof. Rextech Global propagates agility and delivers service excellence to our customers comprising Global Multi-National Companies across more than 180 countries worldwide. Our URL: - JOB DESCRIPTION: - Desktop Support Engineer Roles & responsibilities: Desktop Technician will provide day to day localremote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support provides Break Fix, fault
This project is for teams and centers only. Seeking to employ a Contact or Call Center, BPO or Independent Telemarketing Team, to can handle a 12 month appointment setting project with fixed KPIs. Don't hesitate to bid, and I will gladly reach out to you with more info. Regards
...flexibly with a highly motivated team Position: Cold Calling Specialist for Inbound and Outbound Calls Category: Sales and Lead Generation Location: USA time zone Payment Structure: Mainly commission-based, offering $450 commission per client secured, and $5 for every KPI achieved over 120 dials. Work five days a week from Monday to Friday, with flexible hours between 10 AM to 10 PM EST. Contract Type: Longer Term Work Difficulty: Medium Level of Experience: Entry Scope: More than 6 months Are you a natural at striking up conversations and convincing others? If so, join our rapidly expanding marketing firm as a Cold Calling Specialist! This role is pivotal in reaching out to potential clients through both inbound and outbound calls, focusing mainly on scheduling a...
...destruction – all under one roof. Rextech Global propagates agility and delivers service excellence to our customers comprising Global Multi-National Companies across more than 180 countries worldwide. Our URL: - JOB DESCRIPTION: - Desktop Support Engineer Roles & responsibilities: Desktop Technician will provide day to day localremote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support provides Break Fix, fault
Want to integrate SendGrid with Laravel admin 1) Create Temporary email by staff wise 2) Track all emails sent and received and stored in MySQL DB using Setting Up The Inbound Parse Webhook SendGrid service ----------------------- Integrate Lightspeed K series with Laravel admin 1) Sync Menu API 2) Sync Products API 3) Sync Orders using API API document mentioned on the Lightspeed website.
I'm looking for an experienced professional who can develop a custom call center with specific features such as the ability to handle both inbound and outbound calls, capture DTMF in live calls, and conduct auto-robot calls. Key Requirements: - Inbound and Outbound Call Handling: The call center needs to be able to efficiently manage both incoming and outgoing calls. This includes routing, call waiting, and call transfer functionalities. - DTMF Capture in Live Calls: A crucial feature I need in the call center is the ability to capture DTMF tones in live calls. This is essential for certain interactive voice response (IVR) systems and automated customer service functions. - Auto-Robot Call Functionality/IVR : The software should be able to execute automated calls withou...
I am in need of a vastly experienced lead generation and appointment setter for my digital agency, with a core focus on technology. The demand of this role involves: - Identifying and targeting small businesses, establishing contact to generate potential leads. - Setting appointments with these business leads. - Utilizing inbound and outbound marketing strategies to reach our targets effectively. The ideal candidate will have a proven record in lead generation, particularly within the technology industry. Deep understanding of engaging with small businesses is a crucial skill for the position. Relevant knowledge in appointment setting, sales process, and digital marketing are highly recommended. Efficient communication and timely delivery skills are required.
I’m on the hunt for a customer service representative specialized in appointment scheduling. You will be taking inbound calls and arranging home visits for our onsite computer repair service. While putting our customers' needs first, you'll also: - Manage all customer interaction documentation with our CRM system. Proven experience with CRM systems is favored. - Prioritize your work to increase our call resolution rate. Past success in a high-resolution rate role is ideal. An eye for detail, excellent communication skills, and a knack for problem-solving in high-paced call environments would be a definite advantage. Join me in streamlining our customer's path to in-home tech solutions!
I’m on the hunt for a customer service representative specialized in appointment scheduling. You will be taking inbound calls and arranging home visits for our onsite computer repair service. While putting our customers' needs first, you'll also: - Manage all customer interaction documentation with our CRM system. Proven experience with CRM systems is favored. - Prioritize your work to increase our call resolution rate. Past success in a high-resolution rate role is ideal. An eye for detail, excellent communication skills, and a knack for problem-solving in high-paced call environments would be a definite advantage. Join me in streamlining our customer's path to in-home tech solutions!
...ideal candidate will have a proven track record of identifying highly effective keywords tailored to my website's content. - On-page Optimization: This includes, but is not limited to, proper title tags, meta descriptions, and URL structure. Experience in improving these aspects to boost website visibility is a must. - Link Building: I am looking for someone who can effectively create a strong inbound link profile for my website which can influence and boost its visibility on search engine result pages. The SEO professional's attention should be primarily focused on my homepage, product pages, and blog posts. These are key areas that need urgent and careful SEO improvement. Your ability to increase traffic and performance to these specific pages will be particularly ...
My SIP Trunking system is constantly preventing me from receiving inbound calls. It's a constant issue that requires urgent attention. Ideal candidates will possess: - Extensive experience with SIP Trunking - Knowledge in diagnosing and resolving call reception problems - Proficiency in troubleshooting technical issues constantly, not sporadically.
Expected Salary between 2000 and 3000 EUR I am in need of a Polish Native Speaker for my inbound phone customer support team. Your primary role will be: - Answering incoming calls from customers - Providing detailed information about our diverse product range The successful candidate should be an expert in customer service, with excellent communication skills in Polish. Knowledge about our products will be an asset in this role. Fluency in Polish is a must. Past experience in a customer support capacity will be highly regarded.
Mail server is getting attacked, I need to create a windows service constantly checking a .txt log file for preset keywords like "Failed SMTP login" or "Relay attempt" to auto block IP's. This service should auto add/delete a new entry to a existing "inbound windows firewall rule" with the hacker's IP for a specific period of time. A good example or a similar concept could be found here: Some of the settings that I need to control: – Duration to ban ip address (min) – Number of failed login attempts before ban – Whitelist of comma separated ip addresses to never ban – Blacklist of comma separated ip addresses to always ban – Custom keywords, XPath and Regex to parse logs for failed login attempts &nda...
I am seeking a talented website ...tools, search functionalities, and transaction processes. Honed skills in design, UX and ecommerce are essential for the success of this project. The site could have 17,000 members who would need to have profiles on the site, there would have to be membership levels, the site would sell merchandice and on-line coureses also charge for consultation on a timed basis. there would have to be upload and download capability for documents and images. it would be good if we could post to the social media account from the site. there would have to be a messaging system throughout the site (google workspace). Also a CRM as many messages to the site will be inbound leads. There can be other suggestions for development. scalablity, desktop, phone and ...
I am seeking a web designer who can refine and improve the layout of the included CX Navigation Script. - Skillset: Proficiency in HTML and Java is a must-have. - Design: The project entails taking the existing HTML design attached and improving its functionality via a combined/redesigned menu bar. Creating a more modern, clean, and user-friendly design that reflects a minimalist aesthetic. Along with adding the below improvements. Birthday Pop Up (Modal/TBD): Currently titled as (openpop1) to be triggered upon selecting the “Caller is verified” #button# in the “Inbound Opening Call Script”. If the requirements are met that are currently in the script then it should populate on the screen. However, the end user should not have to interact with the ...
**Tour Costing Sheet Structure** 1. **Tour Details** - Tour Name - Tour Code - Duration - Destinations 2. **Client Information** - Client Name - Number of Adults/Children - Contact Information 3. **Accommodation** - Hotel Name - Room Type - Meal Plan - Cost per Night - Total Nights - Total Co...- Per Person Cost - Number of Persons - Total Cost 6. **Miscellaneous Expenses** - Guide Fees - Entrance Fees - Other Expenses 7. **Pricing** - Subtotal (Sum of all costs) - Markup Percentage - GST (Goods and Services Tax) - Final Price 8. **Payment Details** - Deposit Required - Balance Due Date - Cancellation Policy Need for India Inbound Tour costing cost sheet, for India inbound in USD & Euro &...
...practice currently seeking a dedicated SEO specialist to join our team on a freelance basis. Our goal is to enhance our online visibility and authority in the mental health field. We have an ongoing on-page SEO strategy in place, but we require additional support to improve our off-page SEO. Responsibilities: Develop and implement a robust backlink strategy to increase the number and quality of inbound links to our website. Improve our website's domain authority and overall search engine rankings. Continuously analyze and report on SEO performance and adjust strategies as necessary. Collaborate with our existing SEO team to align on-page and off-page strategies. Recommend and execute improvements for optimizing SEO reach. Requirements: Proven experience in SEO with a focu...
I'm looking for a qualified designer to create an engaging ...engaging and youth-appealing product pamphlet for marketing and advertising purposes. Key aspects of the project: - The designed pamphlet shall be distributed electronically, so it needs to be compatible with email marketing strategies and platforms. - The content needs to appeal to a target demographic of young adults aged 18-24. - The ideal candidate should have significant experience in graphic design, advertising, and e-marketing. Skills and experience required: - Solid experience in digital graphic design - Proven track record in youth-orientated advertising - Understanding youth market dynamics - Proficient in design software (Adobe Suite or similar) - Experience in inbound e-marketing strategies ...
I'm seeking a skilled professional for the setup of a WebDialer recording system to handle both inbound and outbound calls. The primary purpose of this system is for quality assurance, training, and compliance monitoring purposes. Experience in integrating with Customer Relationship Management systems (CRMs) is a must. Preferred Qualifications: - Familiarity with call recording systems - Proven ability in the setup of WebDialer systems - Ability to integrate systems with a CRM - Strong knowledge of compliance monitoring - Proven record in quality assurance Remember, the successful implementation of this project will ultimately help improve our services, aid in employee training, and ensure compliance with relevant regulations. Your expertise will go a long way toward...
As the project owner, I urgently require a skilled developer to help integrate my WhatsApp system with a cloud. The integration needs to serve both outbound and inbound functions, and it should be compatible with web platforms. The ideal developer will bring the following skills and experience to this project: - Familiarity and experience with WhatsApp and cloud integration - Strong knowledge in web-based platforms - Past experience in implementing the following functionalities: auto-responding to messages and CRM integration. This project is urgent, thus a quick turnaround time and reliability are key attributes I am looking for in a freelancer.
We are looking for a remote Swedish or Norwegian speaker operator for a customer service job . 8 hours/day, Monday - Friday. Central Europe working hours. Inbound and email customer service for an online shop. 1 week test. Bid with your cheap cost per 20 hours (the test period). Please write a couple of line of your self or better send a CV. Thank you
Our call center is looking for a remote Swedish or Norwegian speaker operator for a customer service job . 8 hours/day, Monday - Friday. Central Europe working hours. Inbound and email customer service for an online shop. 1 week test. Bid with your cheap cost per 20 hours (the test period). Please write a couple of line of your self or better send a CV. Thank you
...or cold caller based in US to assist with both outbound and inbound sales calls. The core focus is on the Website or Software technology industry. Key Responsibilities: - Conducting outbound sales calls to prospective clients. - Handling inbound sales calls from potential clients. - Communicating the benefits of our website services effectively. Ideal Skills and Experience: - Prior experience in sales is an advantage, though entry level candidates are welcome. - Strong communication and negotiation skills. - Familiarity with the technology industry or the ability to quickly understand and articulate our product/service offerings. - Proven track record of achieving sales targets and converting leads into customers. This project is ideal for a proactive individual...
...have experience across a variety of industries, including but not limited to IT, Banking, Real estate, and BPO. Candidates are expected to have solid knowledge of the recruitment process and be able to deliver quality candidates in a timely manner. Key Responsibilities: - Recruitment for entry, mid, and executive roles - Understanding and meeting the unique requirements of each industry - Sourcing candidates through various channels - Conducting interviews and evaluating candidates' eligibility - Providing a diverse pool of qualified candidates Ideal Skills & Experience: - Proven experience as an HR Recruiter - Knowledge of various industries such as IT, Banking, Real estate, and BPO - Excellent communication and interpersonal skills - Understanding of the full ...
I'm looking for someone with experience in React, who also understands Asterisk s...JSSIP. I have an existing asterisk server that I connect to with a React phone client to make outbound and inbound calls. Everything was working fine, but I recently refactored my code to use Redux instead of Context. In doing so, now when I make outbound calls I get this error. [ERROR] JSSIP UA not initialized And when making inbound calls it says the number is not available. I can provide the old, working version of the code, and the new version that doesn't work. I just need someone to look at it and tell me what I'm doing wrong after converting to Redux. If you can help, please include the word "briefcase" in your bid so I know you've read the description a...
In search of a multi-talented receptionist who can handle both inbound and outbound calls, helping to direct customer queries and represent our business in a professional, polished manner. What You’ll Do: - Answering incoming calls - Transferring calls to appropriate departments or individuals - Taking messages accurately - Providing basic information to callers -Sending out emails with quotes tailored to the caller's location and corresponding prices in that area. - Maintaining a professional demeanor and clear communication skills. -With close to American accent Please include examples of past work (if any) in your application to give me a clear idea of your capability and fit for this job. Also please send me a sample voice recording using vocaroo and share me the l...
I'm looking for a FreePBX expert to help configure the Sticky Agent feature on my system. Key Requirements: - Configure Sticky Agent - Route call to the same agent who answered previously. - If that agent are unavailable, then route to his VM. Call Flow: - Inbound Route - Queue - Static Agent Ideal Skills and Experience: - Expertise in FreePBX, specifically version - Only apply if you have done this previously. My server is live, hence no experimenting. Budget $50
...Your primary objective will be to cultivate a robust pipeline of prospective clients and facilitate demo calls with interested prospects. Key Responsibilities: Initiate conversations with potential Accounting Firm owners and guide them towards scheduling demo calls. Conduct thorough research to identify and engage key prospects, generating interest in our product. Utilize various channels such as inbound leads, outbound cold calls, emails, and LinkedIn messaging to source new sales opportunities. Assess and qualify leads, directing qualified prospects to the appropriate personnel for further development and closure. Collaborate with channel partners to bolster the sales pipeline and facilitate deal closures. Proactively identify and pursue new business opportunities, including po...
I am currently seeking a professional, efficient Part-Time Call-Center Agent to predominantly handle inbound customer queries. Roles and Responsibilities: - Managing inbound queries, ensuring efficient problem-solving, and providing relevant information where necessary. Ideal Skills and Experience: - Excellent verbal communication and active listening skills. - Previous experience in a customer service or call center role. - Familiarity with CRM systems and practices. - Customer orientation and ability to adapt/respond in different situations. - Ability to multitask, prioritize, and manage time effectively. Successful completion of this role can potentially lead to more opportunities within the organization.
