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    1,054 itil jobs found, pricing in USD

    Hi, I am looking to create a business rule on Service now for the following: We’re looking for something to monitor group memberships being changed. If a user is being added to a group, and that group has the itil role assigned to it, and the user doesn’t currently have the itil role, the insert in to the sys_user_grmember table. You’d do that by developing a Business Rule. If the user already has the itil role and they are being added to a new group also with the itil role, they should be allowed to get set up. If they are blocked, only someone with the admin role can assign the license to begin with. Can you help with this? Thanks, Rayhan

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    aplicar la recomendaciones que ofrece ITIL V4 en un entorno TI

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    Long term (12+ months) desktop support role in the St. Louis, Missouri area. - Conference/Meeting Room Support - Troubleshooting end user issues - Windows 7 to Windows 10 migration and refresh - Familiarity with ITIL ticketing systems - PC vendor warranty support - Hardware/Software troubleshooting Location : St. Louis, MO

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    Works independently to architect, design, develop the service asset & configuration management. Has a full understanding of servicenow and ITIL best practices and serves as an expert on the capabilites of the servicenow platform. The list of servicenow application, areas with required experience includes but is not limited to : configuration management, Asset management, change management, incident management, problem management, service catalog and service portal, test management .Automanted testing,Reporting/performance analytics. SLA/OLAs. and security through ACLs. Development skills includes javascript, jelly/Angular Js, Soap/ Rest API, Business Rules, Script includes and workflows.

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    Choose one large organization. Pretend that you are an ITIL consultant hired by the organization to create an IT Services plan. Develop a report of 2500 or more words in which you 1) briefly describe the organization you have chosen and 2) complete the following: Design an IT service (you can choose whatever IT service you like) using learning objectives 1a, 1b, 1c, 1d, and 1e. Create an IT Service Strategy using learning objectives 2a, 2b, and 2c. Develop an IT Service Transition Plan using learning objectives 3a, 3b, 3c, and 3d. Construct a brief IT Service Operation Guide using learning objectives 4a, 4b, 4c, 4d, and 4e. Formulate a CSI Plan using learning objectives 5a, 5b, and 5c. Organize the project according to the above 1-5 steps. The KEY guiding principle to help you...

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    i need you to create service desk ticketing system management Service Desk ----- Ticketing Knowledge Base Reporting and Analytics Change Management Self-service Workflows SLAs ITIL Gamification Multi-Department Support Time Tracking LDAP / Active Directory Import Approval Management ITAM Integrations (Insight, Assets, and more) ...... Insight -------- Unified Inventory Software Normalization IT Security Compliance Global Search Bar Automated CMDB Population Analytics on the fly User and Location Management Health Status Rules Integration with AWS, Azure, and Google Suite Admin Integration with Service Desk .......................... Assets ------------ Network Discovery Asset Inventory IT Financials Software Licensing Software Metering Asset Monitoring Software Deployment Remot...

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    ITIL V4 Certified & Qualified Person Required

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    ITIL assignment is about a small assignment which contains several questions

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    Looking for collectin ITIL V4 Materials including videos, handout, presentations or any supported stuff.

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    I need you to build itil service desk management Event Management Incident Management Problem Management Request Fulfillment Access Management

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    We are one of the UK's leading online training provider, delivering corporate training on Project management, Business Analysis, Software Test, ITil, etc. We provide training to some of the UK's largest financial industries, Government bodies, Telecommunications industries and individual delegates who wish to update their skills and C.V. The organisations we deal with are global organisation with a diverse workforce. Our courses must be inclusive for all demographics and cultures. Our courses are illustrated and created using Adobe Animate, incorporating illustrated characters and vector graphics. We are looking to update our graphics library to a more contemporary and stylized feel and are looking for an illustrator to work with on an ongoing basis to achieve this. ...

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    ...IT-providers to raise tickets for required tasks, and then check that they make progress on the tickets (normally Tagetik, but sometimes T-Systems and DXC) •Write the Tagetik security concept and implement those parts of for which IT team are responsible Key Skill Requirements: •experience in CCH Tagetik, including import interfaces, client program installation & set-up and report development •ITIL knowledge and ServiceNow experience •experience in talking to business users to clarify understanding of requirements, and to work with Tagetik Business Support team to check that the proposed solution complies with any design principles and standard ways of working You can look forward to it: •Plannable project duration •very good project cond...

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    Certified Ethical Hacker (C|EH) License Penetration Tester (LPT) Security Solutions Architect, Digitalpreneur, ICT Enabled Business Change Expert, ITSM, ITIL, COSO, CobIT, ISO 27000& 27002, Virtual Solutions, Sales/Leads Generation for Solutions, Products/Solutions Awareness Training Provider, Content Writer, Digital Strategist and lot more...

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    Hi We have requirement on 6 Articles below 300 words. Below is referral link for 6 Articles: 6 Articles on Technologies Like: Artificial Intelligence & Machine Learning Internet of Things (IoT) Cloud Architect (AWS & Azure) Prince2 ITIL DevOps

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    Requirements management, change mgt, transition planning, release mgt and knowledge mgt. Jira, confluence and Bamboo

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    Requirements management, change mgt, transition planning, release mgt and knowledge mgt. Jira, confluence and Bamboo

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    ...cloud with the help of functional test plans and automated unit tests. Good understanding of private and public cloud design considerations and limitations in the areas of distributed systems, load balancing, and networking. Some google app engine development experience. # Azure:: Supported in the IaaS and DBaaS environments. Helped in operational effectiveness infrastructure design with strict ITIL standards in place. Worked in Azure site recovery for 6 months # Documentation:: Supported configuration management processes by assisting engineering with design and change documentation. Assist in authoring project and product documents. Interlaced between the stakeholder, management and clients to facilitate communication through layered technical documentation. # Customer Ser...

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    Need to generate leads contact and convince them to outsource projects to our company. We are into ITIL life cycle management and offer various services like below. Service Management - Customer Support - Analytics - Sales Operation o Catalog Mgmt o Supply Chain Mgmt o Logistics - Tech Support o Voice o Non-voice - O365 support migration and deployment. - Quality Assurance - Automation - Financial Accounting - Asset Management - Project Mgmt - Server, Storage & Network mgmt.

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    River Horse Inc. is an education services firm that focuses on IT industry standards and technologies. We specialize on ITIL and the ServiceNow platform. We need an individual who would post on LinkedIn and Twitter on a regular basis messages about our service offerings, the ServiceNow ecosystem, and in general about virtual training.

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    I need someone to explain me the course ITIL Foundation V4

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    I need a full set of ITIL process definition templates documentation, it must be in editable format, and include editable process flowcharts in Visio format. it must be based on the documentation templates available on

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    ...and Cisco CLI, Switch, ASA/Firewall, UCS Blade servers/Other Blade servers, VPNs, Network Layers(OSI)) • Solid analytical problem solving skills • Excellent team working and continuous learning approach • Good communication skills with written accuracy Desirable skills • Experience of running a business critical platform in a 24/7 environment • Experience with helpdesk tools within an ITIL environment • ITIL qualified • Disciplined, organised and self-motivated Benefits- • Competitive salary £30,000 to £40,000 depending on experience plus 10% bonus • 25 days' holiday increasing to 30 days over length of service, half a day birthday leave, charity day • Contributory pension • Healthcare • Life cov...

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    Hello i want to implement the ITIL project on my company

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    ...Objective-C. • Architecture the iPhone application to be scalable under heavy load plus monitor and manage the cloud web infrastructure. • Web Application Monitoring Performance Management. • Interfacing with external Application Programming Interfaces (API) in order to pull in different data sources. • Project management using complex project management techniques, including but not limited to the ITIL method, agile and waterfall to manage the application development process and communicate between stackholders • After finishing the mobile application; work on the mobile web application Requirements • + 1 year of exp. creating iPhone and Android applications using XCode, and Objective-C. Knowledge of scaling iPhone applications • How RESTful e...

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    Responsibilities • Programming health + fitness co...Objective-C. • Architecture the iPhone application to be scalable under heavy load plus monitor and manage the cloud web infrastructure. • Web Application Monitoring Performance Management. • Interfacing with external Application Programming Interfaces (API) in order to pull in different data sources. • Project management using complex project management techniques, including but not limited to the ITIL method, agile and waterfall to manage the application development process and communicate between stackholders • After finishing the mobile application; work on the mobile web application Requirements • + 1 year of exp. creating iPhone and Android applications using XCode, Objective-C. Knowled...

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    ...that help quality professionals show they’re on top — of regulations, of expertise, and of industry standards We offer 3 main certification programs that are relevant to the Australian Job market and that are highly recognised in Quality, Project Management and Process Excellence. Six Sigma Yellow Belt Six Sigma Green Belt Six Sigma Black Belt other certifications required: AXELOS - Prince 2 and ITIL Certifications IIBA - International Institute for Business Analysis Certifications PMI Certifications Project management institute Certifications SAP Certifications Amazon Web services ( AWS) Certifications Cisco Certifications COMPTIA Certifications EC Council Certifications Google Certifications ISACA Certifications ISC2 Certifications ISTQB Certifications JUNIPER Ce...

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    Looking for experienced freelancers who can provide training on the following topics for our existing client: Project Management - PMP and CAPM Certifications (Technical) IT Governance (including ITIL, CGEIT, CRISC, COBIT) Cybersecurity Training (Including CISSP, CISA, CISM,) e-Learning Software Articulate Camtasia InDesign Captivate The training location is in Maryland, US. My contact number is +1 858 435 0115

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    Choose one large organization. Pretend that you are an ITIL consultant hired by the organization to create an IT Services plan. Develop a report of 2500 or more words in which you 1) briefly describe the organization you have chosen and 2) complete the following: an IT service (you can choose whatever IT service you like) using learning objectives 1a, 1b, 1c, 1d, and 1e. an IT Service Strategy using learning objectives 2a, 2b, and 2c. an IT Service Transition Plan using learning objectives 3a, 3b, 3c, and 3d. a brief IT Service Operation Guide using learning objectives 4a, 4b, 4c, 4d, and 4e. a CSI Plan using learning objectives 5a, 5b, and 5c. Organize the project according to the above 1-5 steps. The KEY guiding principle to help you

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    Need a ITIL expert to process the complex tasks. It is just an hour work.

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    Seeking full-stack developer! Pexima is complete, but very easy cloud based IT Service / Enterprise Management system based on the real requirements of the IT department in companies. Not just ITIL. Everything what IT managers and IT staff needs: - Incident and Problem Management - Change and Release Management - Service Level and Vendor Management - Request fulfillment and Self-service portal - Simple and clear CMDB/ Configuration Management and Service Catalog - Licence Management - Knowledge Management - Budget and Forecast finnacial management - Cost saving module - Contract management - Audit cooperations and solving the audit issues - Disaster Recovery and Business Continual Management - API connectionsfor best IT tools Best practices processes included!

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    ... We have the requirements of the trainers for the following categories:- Togaf 9.2, Test Automation, Project Management, Business Analysis, Business Improvement, IT Service Management, IT Security, Data Protection & Compliance, Office Applications, Programming & Database Microsoft Technical Technical IT Health & Safety And For CISSP, CISA, CISM, CEH, Juniper, SQL, Oracle, MCT’s, PMP, Prince2 & ITIL Peoplecert Accredited Trainers, COBIT and many more. If you are interested then please share your updated CV "twinkle dot handa @ excendo dot com" along with your expertise certifications. Please do mention your delivered training experiences in your CV either it’s in-house or Corporate Training. We provide training events globally, please let u...

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    Hi Dear , Thanks for taking interest for this project . My Requirement is as below . From The List of Courses , You need to find the Professionals for , Java/Data Science Professional/Oracle/SAP/Microsoft/Salesforce/HTML/WebDesign/Project Management/BigData/AI & Machine Learning/Cloud Computing/DevOps/Digital Marketing/Cyber Security/Agile/Scrum/ITIL/Software DEvelopment/Quality Management . They need to create there own Video Courses and need to share with main task would be 'Findout Professional with Their Own Video Recorded session for Particular Topic '. If you are able to make search of Particular Video Courses , so we will pay Per Video Courses 100 RS INR. More you are able to do , More you will be benefit.

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    ...and Regional Planning) – focus on community health · Trained as a Birth Doula · Trained as a Postportum Doula · Trained as a Newborn Care Specialist · Trained as a Lactation Educator Expertise that will help moms manage their home life well: · Certified Event Planner · Federal Program Manager, Senior Level · Project Management Professional (PMP) · ITIL Certified · Portfolio Manager and Strategist · Business Operations Expert · Change Management Specialist · Ordained Minister Bianca’s Personal Background and Family: · Originally from South Carolina; moved around the country as a military child &ndas...

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    I would like to have an assistance from an ITIL expert to implement the ITIL best practices, service catlouge and processes.

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    ...We have the requirements of the trainers for the following categories:- Togaf 9.2, Test Automation, Project Management, Business Analysis, Business Improvement, IT Service Management, IT Security, Data Protection & Compliance, Office Applications, Programming & Database Microsoft Technical Technical IT Health & Safety And For CISSP, CISA, CISM, CEH, Juniper, SQL, Oracle, MCT’s, PMP, Prince2 & ITIL Peoplecert Accredited Trainers, COBIT and many more. If you are interested then please share your updated CV at " suraj dot prakash at excendo dot com“ along with your expertise certifications. Please do mention your delivered training experiences in your CV either it’s in-house or Corporate Training. We provide training events globally, plea...

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    ... We have the requirements of the trainers for the following categories:- Togaf 9.2, Test Automation, Project Management, Business Analysis, Business Improvement, IT Service Management, IT Security, Data Protection & Compliance, Office Applications, Programming & Database Microsoft Technical Technical IT Health & Safety And For CISSP, CISA, CISM, CEH, Juniper, SQL, Oracle, MCT’s, PMP, Prince2 & ITIL Peoplecert Accredited Trainers, COBIT and many more. If you are interested then please share your updated CV at " Karan dot Chouhan at excendo dot com“ along with your expertise certifications. Please do mention your delivered training experiences in your CV either it’s in-house or Corporate Training. We provide training events globally, please...

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    We need itil or prince 2 management consultant with 15 years experience in BPO industry

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    ...To be successful in this role you will have:  Customer focused attitude to IT Service Delivery.  Extensive experience operating within a Wintel environment, particularly working with Windows 7 and 10 and Windows Server.  At least 5 years’ experience maintaining IT services, including IT equipment procurement, IT asset management maintaining knowledge base articles and documenting and improving ITIL processes.  A passion for technology, and be driven to find solutions to both technical and business problems.  Experience managing outsource partners and vendors and ensuring they keep to documented service levels. This role will work closely with end users and our outsource partner, managing escalations and coordinating problem management. It is essential that applicant...

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    ...We have the requirements of the trainers for the following categories:- Togaf 9.2, Test Automation, Project Management, Business Analysis, Business Improvement, IT Service Management, IT Security, Data Protection & Compliance, Office Applications, Programming & Database Microsoft Technical Technical IT Health & Safety And For CISSP, CISA, CISM, CEH, Juniper, SQL, Oracle, MCT’s, PMP, Prince2 & ITIL Peoplecert Accredited Trainers, COBIT and many more. If you are interested then please share your updated CV *Removed by Admin* along with your expertise certifications. Please do mention your delivered training experiences in your CV either it’s in-house or Corporate Training. We provide training events globally, please let us know about your travel pre...

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    Starting a subscription service for online self-paced training company.

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    QA Automation Engineer / Tester PRIMARY DUTIES AND RESPONSIBILITIES: • Develop and execute test plans and automated test scripts against defined requirements • 5+ years’ experience with SDLC activities, to include experience performing multiple types of testing (Smoke, System, Integration, Performance, Functional, UAT, Regression) • Report ...Continuous Deployment • Strong organizational and analytical skills as well as an attention to detail • Excellent written and verbal English communication and problem solving skills • Ability to effectively manage multiple work assignments Tools: • Microsoft Office • JIRA • Zephyr • JMeter • Cucumber • Protractor • Jenkins Desired Certifications: • ISTQB Certification &b...

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    We are require a system that must allow configuration of Incident management processes based on ITIL Version 3 It should have atleast 2 web based modules for Staff/Client Interface and an Admin Interface

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    We have an ITSM product made with ITIL Specifications. All modules are covered in the product and now we need a UX/UI design for mobile. Can share more details with the right candidate. Note: This is not a website design. This is user experience design and a enterprise project, so one criteria is experience in UX design.

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    We are looking for experienced UX designer for a ITSM product. UX design should be based on open standards, various actors involved in using this product and functionality will be detailed. What we are looking for is a designer who has experience in UX for enterprise products. As a reference designer can have a quick look at ITIL V3.0 specifications - as our product is certified and it is based on specs given by ITILV3.0 and COBIT. We are looking for people who can think deeply and create a clean and very intuitive user experience. You will be selected based on the questions you ask - which reflect your depth and experience and relevance to ITSM and ITOM space.

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    Design a mini flyer with IT related icons and text for IT company. Attached an idea. What we offer:  Proactive monitoring of the Customer environment.  Resolving automatically generated incidents from monitoring.  Resolving Customer raised incidents.  Provide support based on the ITIL model. Scope of our engineers: Infrastructure support:  Linux  Windows  Databases  Messaging and Collaboration Workplace services:  Citrix Desktop and Applications Cloud Services and Solutions:  Private Clouds  Hybrid Clouds  Public Clouds Support plans: For small enterprises:  Company with 50 users or less.  Infrastructure Support  Workplace Services support  5 Customer Raised incident per Week Pricing - 8 Euro per Month For medium sized enterprises:  ...

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    I need you to write some articles.

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    I like like to study ITIL V3 course.

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    ...Development Social Media Management Growth Hacking Cooking/Baking Geotechnical Engineering Inspections Gardening Statistical Analysis Database Programming Microbiology Airbnb Qt Microsoft Visio Visualization RESTful Delivery Coding Electric Repair Apple Logic Pro Data Warehousing Mailchimp Qualitative Research Courses 360-degree video Vectorization Internet of Things ITIL IBM BPM Adobe Captivate Tibco Spotfire Instagram Marketing Lisp Search Engine Marketing Docker Elasticsearch Bluetooth Low Energy (BLE) eLearning Designer Data Extraction Yard Work & Removal Lua Scripting VideoScribe I want 1 to 3 paragraphs per skill which will include its exact definition. Sample skill: Keras Skill Description: Keras is an open source neu...

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    ...Nice-to-have skills and experience • An understanding of Police database systems and the complexities around the need for fast resolution of incidents and comprehensive investigations in an escalating environment. • Knowledge of Mainframe Computing – Unix/Linux/BS2000. • Knowledge/experience in the design, configuration, migration and upgrade of databases as part of a large project. • Previous use of ITIL methodology for BAU activities Other criteria • Seek constructive outcomes in discussions. • Actively involve colleagues and partners to deliver an outcome. • Make recommendations for decisions and options. • Personal management of time within a team to best deliver the scope of work. • Challenge assumptions but remain willing t...

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