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Telemarketing Customer Support

€250-750 EUR

Closed
Posted over 1 year ago

€250-750 EUR

Paid on delivery
Dear Applicants, We are posting this project with the scope of hiring 5 customer support representatives. In this position your day to day duties will be mainly to handle customer concerns, communicate to customers updates and other account related information and details. Applicants must have a excellent level of spoken English and present an overall professional, dynamic personality. We welcome only individual applications.
Project ID: 35173703

About the project

34 proposals
Remote project
Active 1 yr ago

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34 freelancers are bidding on average €500 EUR for this job
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I have been doing Telemarketing for over 10 years now. Experiences have honed my skills in Cold Calling, Tele sales, Appointment Setting and Lead Generation. I have a massive experience calling B2B and B2C in the regions of the US, UK, Canada, Australia, Bahamas, and UAE. I am confident that I can do the job. Currently doing a stint for a Doctor's Loan Program (US based Company) and setting up an appointments for a loan officer for 2 years now. It would be great to connect with you. Voice samples are available in my profile and reviews from my previous employers. All the best!
€500 EUR in 5 days
4.9 (36 reviews)
6.1
6.1
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Hi, I have been working in the customer support and sales department for Motive formerly known as Keeptruckin for the last 4 years providing support to the customers in the US and Canada over the phone, email and chat.  I have an American accent as I have studied overseas thus I believe I will be the right fit for this role. I hope we can have a virtual meeting once you receive my proposal to discuss how I could be best fit for this role.  Thank you
€680 EUR in 7 days
5.0 (1 review)
3.4
3.4
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Hi there! My name is Angel and I am from Philippines. I was a virtual assistant before doing mostly the same tasks you’ve mentioned in your job post. I’m very much interested working with you and I can surely give you my full commitment in this job and I will provide you with the best VA services in your desired budget. Thank you!
€500 EUR in 7 days
5.0 (4 reviews)
2.8
2.8
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I consider myself as the best candidate for this position, given that I've had loads of experience in similar line of work and I feel extremely comfortable talking with and assisting customers over the phone, via emails and/or live chat. I understand the roles that customers play towards the development of a company or organization and that's why it has always been my priority to see that a customer is always happy, because a happy customer means; more business opportunities and more referrals. I am quick to assist, easy going, a great listener and also a "people person" and these qualities have assisted me in retaining customers, attracting new customers and increasing the profit margins of all the companies I've worked with. I'm a go-getter, loyal, dedicated and hardworking. I go above and beyond to deliver my best to my employers and help my employing company thrive successfully and gain a large chunk of the market. I would love to do same for your company and I'll be happy to discuss more about this over a chat.
€500 EUR in 7 days
5.0 (1 review)
2.2
2.2
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Hello, I have 10+ years of experience (full time as well as freelancing) in customer support, phone/ email support, SQL queries, manual testing, social media promotion, troubleshooting, debugging, and interacting within different teams and with customers. Also as a freelancer, • Provided good quality data entry support in previous projects. • Worked on data processing and Internet research projects. • Worked on manual testing of new versions of software on websites, mobile app creating test cases. • Excellent written and oral communication skills • Involved in sales activities like explaining new features/modules and promotional offers to clients. • Worked as a promoter on social media for new features which includes answering queries/communicating with various groups, users etc. • Got a good sense of dealing with irate customers and explaining the technical terms to a non-technical person in layman's language. • Handled and trained small teams of up to 4 people
€550 EUR in 7 days
5.0 (1 review)
2.2
2.2
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Hi, I was a CSR representative during my university days because I had to pay my university fees. What I have learned from being a CSR is that you should have sound knowledge of the product or brand that you are representing. If you do not know the product, you will not be able to answer customer questions. To understand what I represent, I need training first. Also, can you please let me know if I have to work as a voice representative or a non-voice agent? I am ready to take responsibility for my actions, and I am seeking a long-term relationship. Please let me know when the interview will be held, so I can prepare. Best wishes Ali
€500 EUR in 7 days
0.0 (0 reviews)
0.0
0.0
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1. Have 6yrs experience in Inbound/Outbound call in WIPRO 2. Have 1yr experience in Accounts Payable in Flextronics
€500 EUR in 7 days
0.0 (0 reviews)
0.0
0.0
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I have been with customer service industry for past 13 years now. Your time and money will not be wasted on me.
€750 EUR in 7 days
0.0 (0 reviews)
0.0
0.0
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I'm a graduate and i have good customer service skills, with experience. fluent in speaking and communication.
€500 EUR in 7 days
0.0 (0 reviews)
0.0
0.0
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Having been in the Marketing and Sales department for more than 4 years, I come to you as a potential candiade for this position because 1. I am a fast learner 2. I am in to researching on current market trends 3. I have gained an understanding of how to penatrate through new and exsiting markets. 4. I am open minded, and a good listerner making it easy for client to approach me 5. I am a povlem solver and team player.
€450 EUR in 7 days
0.0 (0 reviews)
0.0
0.0
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Good day! I am Joanne Baldemor. I was a travel agent before and I have experiences in customer service same as you're looking in your job post. I am willing to give my service determination and I am looking forward to working with you. Have a great day!
€500 EUR in 7 days
0.0 (0 reviews)
0.0
0.0
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Please consider me for this position? I am very good at customer service. Telemarketing Sales Customer service And follow up on leads.
€500 EUR in 7 days
0.0 (0 reviews)
0.0
0.0
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Over the years, I have worked in various administrative capacity ranging from Front Desk officer, Administrative Executive and Personal Assistant, at different organizations. These has been possible due to my excellent oratory, organizational and writing skills vis-a-vis an empathetic interpersonal relationship skills. I am passionate about been a bridge-builder between organizations and their prospective clients. This has been easy because I understand the concept of effective communication for clarity purposes, while also considering clients needs and want. All these qualities put together becomes an effective and efficient recipe to been able to achieve set goals and targets for an organization. Also, understanding that when a customer is excellently served and satisfied, you earn their trust and that translates into an invaluable PR move for the company. Invariably, when passion and purpose is ignited, a resounding success is inevitable.
€500 EUR in 7 days
0.0 (0 reviews)
0.0
0.0
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Hello I am an experienced and professional copywriter. I would like to work on the project. I invite you to contact me to discuss more details. Regards
€500 EUR in 7 days
0.0 (0 reviews)
0.0
0.0
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-I have all the skills and experience listed in the job description, and I'm confident that I can make an immediate impact on your company. -I am a quick learner and I use every opportunity I get to learn something new.
€500 EUR in 7 days
0.0 (0 reviews)
0.0
0.0
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hello my name is mohamed bettam am 24 and i have recently graduated with a masters degree in business managment and i have more then 4 years of customer service experience and am currently working as a supervisor for a call center called waves call where am in charge of more then 25 agents some of my tasks are : recruting HR to my team planification of shifts planification of transport delivering kpis to my supervisors ensuring the quality of calls working with CRM s i think am a good candidate for this Opportunity because it fits my Academic background perfectly and i know am gonna excel in this role hope i hear from you soon kind regards
€500 EUR in 7 days
0.0 (0 reviews)
0.0
0.0
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I have 7 months experience in US sales as well 1 year experience in cx support. So, I believe that much experience is enough for this work.
€580 EUR in 7 days
0.0 (0 reviews)
0.0
0.0
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I have experience of more then 10 years in international voice process so i think , i am best suited for this job.
€600 EUR in 7 days
0.0 (0 reviews)
0.0
0.0
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Hi Rodrigo, thanks for the invitation. I’m Bilal. I’ve seen your job post and come to know that you are searching for a skilled professional Freelancer with Sales and Customer Success expertise. I’m glad to let you know that I’m very interested in working on this project. I’ve gathered many experiences in this field over the years. And the best thing is I love my work. My work has become my passion. That’s why I spent many years working on Sales Strategies and enhancing my French, English and Arabic languages, I’ve also studied and gained every possible skill that should have to become an expert in this field. Over the years my communication skill has developed so well that I can easily convince my clients to do exactly what I need. Certainly, I consider myself an expert in this field. Because I’ve gathered good command over Lead Generations, Project Management, CRM, SAP, and other online works related to Sales and Costumer Success. Hope we can work together.
€500 EUR in 7 days
0.0 (0 reviews)
0.0
0.0
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Clearly define your telemarketing goals. ... Conduct in-depth research on your personas. ... Treat your cold , warm , and hot. ... Come prepared with a script. ... Avoid the worst timings to call. ... Use the right tone. ... Don't do all the talking. ... Speak in an open-ended manner.
€500 EUR in 7 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of SPAIN
Madrid, Spain
0.0
0
Member since Nov 10, 2022

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