Customer Service Jobs

Customer Service is an essential component of a successful business. It involves providing customers with quality support to their inquiries, suggestions, grievances, or any matters related to the business. A customer service specialist is a personnel who specializes in providing top-notch customer service.

These professionals strive to go above and beyond customer’s expectations and provide efficient solutions tailored to their needs. Their job descriptions also consist of tasks such as responding to customer inquiries quickly and accurately, analyzing information, diagnosing real problems, recording customer feedbacks, creating customized support plans for each customer, monitoring customer relationship management tools, executing follow-ups, applying problem-solving strategies, among other duties. These tasks emphasize on building customers’ trust and fostering relationships with them.

Here’s some projects that our expert Customer Service Specialist made real:

  • Interpreting services in multiple languages
  • Lead generation and virtual assistance
  • Site verification across different countries
  • Product testing on global scale
  • Field research projects
  • Merchandise supervisors

The projects aforementioned demonstrated the ability of a Customer Service Specialist to provide seamless support for businesses around the world. By hiring such a freelancer on Freelancer.com, you are entrusting your customers’ satisfaction to professionals who are experts in dealing with customers’ needs and inquiries. With this knowledge and skillset at hand, you can immediately experience a far reaching beneficial impact on your business. You don't need to worry about not being able to cope with a sudden spike of customers' inquiries or missing out on feedback or suggestions that could help you improve your services. So don't wait any longer! Post your project now on Freelancer.com and hire one of our expert Customer Service Specialists!

From 85,854 reviews, clients rate our Customer Service Specialists 4.88 out of 5 stars.
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    72 jobs found, pricing in USD
    I Need Telemarketer 6 days left
    VERIFIED

    We are EdTech company. Need Telemarketer based in India

    $20 / hr (Avg Bid)
    $20 / hr Avg Bid
    2 bids

    [HN/ HCM- RECRUITMENT] We are looking for Customer & Operation Success. Below is our job description. Please contact us if you are interested in or recommend someone you know.

    $1125 (Avg Bid)
    $1125 Avg Bid
    1 bids

    We are looking for a virtual assistant to work with our current office service team. In this role, you will be the first point of contact for our organization. We are searching for candidates that are great team players. You should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. You will help to executes all administrative tasks to the highest quality standards.

    $459 (Avg Bid)
    $459 Avg Bid
    19 bids

    We would like to proofread the English translation from Korean of five transcriptions to make sure that everything has been accounted for and translated correctly into English. We will provide all qualified applicants with the files for them to preview first before they accept the project.

    $39 / hr (Avg Bid)
    $39 / hr Avg Bid
    16 bids

    Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...

    $54 (Avg Bid)
    Local
    $54 Avg Bid
    10 bids
    Customer Service support 6 days left
    VERIFIED

    I have a Kuwaiti based company that need a person to manage their customer calls, messages, emails etc. The person has to be: - Fluent in Arabic - Good in English

    $230 (Avg Bid)
    $230 Avg Bid
    22 bids

    We are looking for an amazing Operations Assistant to join our rapidly-growing while working remotely from home. We have an urgent need for a detail-orientated and motivated individual who seeks perfection in all they do. This is an entry-level position with tons of upside potential. The Operations Assistant will work with the team and report directly to the Operations Manager. We are looking for someone who can bring strong organizational skills and has the ability to multi-task and prioritize responsibilities, all while working towards focusing on client satisfaction. You'll be managing daily tasks, handling back-office operations, and assisting in client servicing.

    $489 (Avg Bid)
    $489 Avg Bid
    91 bids
    Virtual Assistant 5 days left
    VERIFIED

    Virtual Assistant Customer Support (REMOTE OPPORTUNITY). Great opportunity for remote Customer Support Representative to interact with US customer base providing training. This position involves NO SALES. Customers purchase our services (e.g., a custom-built website) and you engage with them to provide training of how to run their website. (Of course we provide that training to you!) We have multiple full-time openings to join an established team providing stellar Customer Support. You will be on calls with customers 6-7 hours per day and entering notes about topics covered. As a member of this team, both your voice and your work products are valued. Management relies on this team to ensure our customers receive the services they purchased. Helpful experience to have...

    $457 (Avg Bid)
    $457 Avg Bid
    108 bids

    Opening of a new workplace food and beverage market located within a manufacturing facility. Staff needed to assist users to scan products and operate a self-serve payment kiosk.

    $18 / hr (Avg Bid)
    $18 / hr Avg Bid
    12 bids

    Hi All, I will provide a company list and you need to call the company and explain about our service and get some orders. I will give complete instructions to get started. For each successful orders from a company, you will get 1000 to 5000 INR. This will be a target based and incentives will be provided for more conversions. If you are good at cold calling, sales, and telemarketing this will be a piece of cake for you. Share your experience or how you think you are the best fit for this role? It is an online food delivery service, specilized in selling home food - A brief about company. Please bid if you are confident to take up this role. Happy Bidding! Thanks!

    $3 / hr (Avg Bid)
    $3 / hr Avg Bid
    16 bids
    e-commerce website model 4 days left
    VERIFIED

    i am looking for a female model in my state (Des Moines, Iowa) to model my clothing brand. am looking for an average sized between age 20-25 years old.

    $25 - $50 / hr
    Local
    $25 - $50 / hr
    0 bids
    Customer Service 4 days left

    I am currently looking to fill the vacant customer service position in my firm duties and responsibilities are as follows: Main Responsibilities : (but not limited to): -Phone calls (answering phone calls and calling customers in regards to their inquiries and orders) -Emails (Respond to emails, messages and questions from customers and vendors) -Data entry (input data accurately into our data system)

    $19 / hr (Avg Bid)
    $19 / hr Avg Bid
    77 bids

    Seeking support from an energetic and organized virtual event coordinator. The right candidate should be ambitious and enthusiastic, and willing to help with a little bit of everything that is required for event operations. You will provide support to our team and will research and book venues and coordinate with vendor. All candidates are expected to submit their resume along with their proposals.

    $489 (Avg Bid)
    $489 Avg Bid
    29 bids

    Seeking virtual assistant / support who can help take some task off my hands.. You have to be certain with applications such as cashapp , zelle and must be organized.. im willing to train and no experience is needed ..

    $454 (Avg Bid)
    $454 Avg Bid
    38 bids

    We are a startup company in the IT industry that specializes in IT technology and solutions. We offer a variety of products and services that are specifically tailored to meet the needs of our customers. Our corporate culture is characterized by collaboration, openness, and passion. We take pride in having a strong market position in our industry and being a trusted partner for our clients. Our team consists of talented and experienced professionals who are constantly learning and improving to deliver the highest quality. What to expect: We are seeking an office assistant who is a native speaker of German or at least speaks fluent German to support administrative and organizational tasks. In addition, you will also take on recruiting tasks, contributing to the acquisition of new employees...

    $10 / hr (Avg Bid)
    $10 / hr Avg Bid
    11 bids
    Female Virtual Assistant 4 days left
    VERIFIED

    I am looking to hire a female virtual assistant for a short-term project. The assistant should have beginner-level expertise in research. My time commitment for this project is less than 10 hours per week. Hiring individual virtual freelancer who is open minded to chat personally from remote location text with video in hourly basis. Can wear mask, so no full face required Job is chatting visually in hourly basis, you get paid for chatting visually Freelancer must have good internet and smartphone/laptop with camera. Payments through freelancer.

    $13 (Avg Bid)
    $13 Avg Bid
    60 bids
    Sales Manager 4 days left
    VERIFIED

    I am currently looking for a part-time Sales Manager who is available to help me grow my business. I am seeking an experienced sales professional who has specific qualifications for this role, as this job is critical to our success. I am offering a combination of salary and commission, and am looking for somebody who has the enthusiasm and knowledge necessary to exceed sales targets. You must have a strong knowledge of sales, experience with client relations and be highly organized. This position will require you to be able to communicate effectively with both clients and management, and you must be willing to travel when necessary. You must also understand data analysis, tracking and forecasting, and have the ability to lead a team. If you are an experienced sales professional, with a...

    $309 (Avg Bid)
    $309 Avg Bid
    15 bids

    Cleaning company is looking for a sales admin, who can bring new client from lead generation platform (hot leads) and also schedule an appointments. Also you will need to confirm an existing appointments, remind the customer, chase an invoice, post the job in our working chat.

    $9 / hr (Avg Bid)
    $9 / hr Avg Bid
    19 bids

    We are looking for someone to perform an in-person audit at a testing center in Whitehorse. This audit is being conducted to assess if the staff on site is following the rules and regulations and are monitoring test takers to ensure there is no cheating going on. This is a great opportunity to help improve standardized test administration. The duration for this audit is 4 hours. We provide full training and this assignment will pay hourly. Please let me know if you are interested. ***PLEASE NOTE: Once you are booked the audit cannot be postponed or assigned to a different freelancer.***

    $18 - $20 / hr
    Local
    $18 - $20 / hr
    0 bids
    Update my French website 3 days left
    VERIFIED

    Looking for a French translator and graphic designer who can update our shopify website. We will provide the text in English and you will translate into French which will be proofed by our French sales team. Graphics required will be used for website banners, updating product descriptions, website messaging.

    $30 / hr (Avg Bid)
    Local
    $30 / hr Avg Bid
    80 bids
    FEMALE Virtual Assistant 3 days left
    VERIFIED

    I'm looking for an open minded Female, Friendly experienced virtual assistant who can help me with a variety of tasks. Primarily, I need assistance with data entry, and I have specific instructions for the project that need to be followed. The timeline for this project is immediate, and I'm expecting quality output within a timely manner. If you feel like you can provide this level of support, I would be interested in working with you. Project will be a monthly salary based in local currency PKR. please start cover letter with "I can do monthly job" so I know you have read the job post. should have experience with online private video calls. Thank you

    $145 (Avg Bid)
    $145 Avg Bid
    107 bids

    We are a start-up company and in search of a top seller Business Development Manager that can assist us in obtaining new clients. Must be a professional, reliable, team player, have a good work ethic, and with great communication skills. Our client includes decision-makers of law firms, insurance companies, etc. We only need an hourly rate/on-call basis. Thank you.

    $37 / hr (Avg Bid)
    $37 / hr Avg Bid
    12 bids

    Perfect job for an experienced virtual assistant interested in learning about copywriting! Looking for a virtual assistant who has experience navigating both Upwork and Asana. Some tasks you may be asked to perform are: Main Tasks: Qualifying Leads Entering Information into Dubsado or spreadsheet Utilizing Asana Daily task management Other possible duties: Responding to Client & Prospect inquiries Social Media Management (Instagram & LinkedIn) Content Marketing This is a project with a need for daily work M-F where you’ll be asked to complete a straightforward workflow each day (log in whenever works for you daily). Maximum of 5 hours per week with the potential for an increase with addition of more creative work as time goes on.

    $18 / hr (Avg Bid)
    $18 / hr Avg Bid
    52 bids

    PLEASE READ CAREFULLY Job description: Are you a highly motivated, results-driven Appointment Setter looking for an opportunity to make a real impact? We're a fast-growing security system providing company, and we're seeking an exceptional individual to help us scale our business to new heights. If you're ready to be part of a vibrant team and boost your career, we want to hear from you! - Product description and responsibility: We have a Security installation business. We install security cameras. alarms. door bells. Solar light. And it is important to note that our cameras work on solar. No power point needed. Security is very important to people in America and build security systems for homes and businesses and we have the best prices in the market. so we want someon...

    $3 / hr (Avg Bid)
    $3 / hr Avg Bid
    13 bids

    Job Description: We are a digital marketing agency looking for a highly motivated and experienced virtual assistant to join our team. The main task would be to help us post our services on different job platforms where we can work on different freelance projects. As a Digital Marketing virtual assistant, your primary responsibility will be to create cold messages for potential clients to offer our digital marketing services. Responsibilities: Conduct outbound messages to potential project postings to offer our digital marketing services Identify and qualify leads by assessing their needs and requirements Build and maintain strong relationships with clients Present our services in a clear and concise manner Meet and exceed monthly sales targets Provide excellent customer service and ...

    $3 / hr (Avg Bid)
    $3 / hr Avg Bid
    15 bids
    Customer Service Agent -- 7 3 days left
    VERIFIED

    We are an Ecommerce company dealing with variety products and we are looking for a customer service agent to join our customer service team. The tasks includes but not limited to: Answering customers questions, inquiries and receiving and confirming orders and follow up with customers The agent must be solely free for this project and not committed to any other task, job or study work hours: 6 days a week, 10 hours a day The agent must be fluent in both Arabic and English Must also have good communications and sales skills Can work on Excel

    $495 (Avg Bid)
    $495 Avg Bid
    53 bids

    Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...

    $12 (Avg Bid)
    Local
    $12 Avg Bid
    1 bids
    Digital Media Telesales Role 2 days left
    VERIFIED

    We are looking for an experienced and articulate advertising tele-sales expert to join our team. The Australian Hospitality Directory is an important part of the vibrant hospitality sector as it connects the industry and has a solid, well established base here in Australia.

    $10 / hr (Avg Bid)
    Local
    $10 / hr Avg Bid
    1 bids

    Hi, im looking for an assistant that can help with the management of accounts for my digital agency. Some experience with websites is helpful, but I am not looking for a developer. Just someone who can help with client requests, implementing new content, making sure that tasks that our developers need to do are completed correctly. There may be some client communication as well, if client requests are unclear, or just to let them know things are completed. A bit of an understanding of wordpress, and or some graphics programs is helpful. Someone who is already currently freelancing, and available at request would be great (not immediately, but generally around if needed. Appreciate that may be a tough ask, and I can work in with the right person). Must be based in Australia unfortunat...

    $22 / hr (Avg Bid)
    $22 / hr Avg Bid
    30 bids

    I need someone on the mainland USA to receive packages, that can only be delivered within USA. I then need this product repacked (supplier parcel removed) and then sent to Ireland. The products would be something like clothes, electronics, cosmetic items. I will do the shopping, provide the item's details and have the item sent to your address. I need your help to ship the item to my address which I will provide. Things you need to do: * Provide me your name & address and receive the package(s) (Sign if needed) * Send a pic of the sender info to me for verification and pic of the item received * Apply shipping label(s) that I provide * Deliver the package to my address in Ireland, you may need to drop the package to your nearest shipping facility. After shi...

    $28 (Avg Bid)
    Local
    $28 Avg Bid
    8 bids

    Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...

    $15 - $22
    Local
    $15 - $22
    0 bids

    Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...

    $15 - $22
    Local
    $15 - $22
    0 bids

    Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...

    $27 (Avg Bid)
    Local
    $27 Avg Bid
    6 bids

    Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...

    $23 (Avg Bid)
    Local
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    17 bids
    Event Staffing 2 days left

    We are looking for one person to support our sales rep at the Lipari Food show in Novi Michigan. It is only a one day event on Wednesday, March 22nd from 8am - 5pm. We need someone to interact with visitors to our booths and serve beverage and food samples. No cooking is required.

    $15 - $25 / hr
    $15 - $25 / hr
    0 bids
    Tele-sales Representative 2 days left
    VERIFIED

    We are a startup company in Dubai, providing Cloud Managed Service. We are looking for an experienced tele-sales Representative joining the sales team. The ideal applicant is living in Lebanon / Jordan, and fluent in English and Arabic. As a Tele-sales Representative, you will be responsible for reaching out to potential clients and promoting our company's services via telephone, and generating the leads for the sales meeting. Each successful sales meeting arrangement will gain the bonus!

    $4 / hr (Avg Bid)
    $4 / hr Avg Bid
    11 bids

    this is a Managed farmland project, need marketing candidate tele caller urgent, incentive will be giving for each sale 1,00,000 willbe given for each sale

    $30257 (Avg Bid)
    $30257 Avg Bid
    1 bids

    Job Description: We are seeking a Remote Customer Service Representative to provide exceptional customer service to our USA-based customers. The ideal candidate will be available from 12 noon to 8 in the evening, Monday to Friday. The position is remote, and the candidate will work from their own location. Responsibilities: Respond to customer inquiries via phone promptly and professionally. Resolve customer issues or complaints in a timely and efficient manner. Manage and document customer interactions using the provided app. Work collaboratively with other team members to ensure customer satisfaction. Provide accurate information about products and services to customers. Requirements: Prior customer service experience is preferred. Must have excellent verbal and written communication ...

    $486 (Avg Bid)
    $486 Avg Bid
    59 bids
    Lead Generation 1 day left
    VERIFIED

    Required an outbound calling agent (B to B Sale) who can speak fluent English to sell Telecommunications Services (Cloud PBX, Cloud Call center, Broadband/Internet etc.) to Business entities including small offices. The agent will have to make phone calls from a database to offices and explain Telecom services like Cloud PBX, Cloud Call center, Fiber internet packages to entities based out of Bahrain. The daily leads generated with contact details must be recorded in the company CRM system. The job is target driven with predefined levels of sales leads generation target along with an incentive plan for exceeding target. The agent should be able to speak fluent English, excellent conversation skills engaging with business, prior experience running outbound sales campaign for B to B (Ara...

    $467 (Avg Bid)
    $467 Avg Bid
    23 bids

    Project Description: This project involves live call transcriptions with English translation. This is a daily task for an indefinite period. Every day, I'll give you 4 calls. Each could have a duration of 1-20 minutes. The recordings are in Filipino language, which you need to transcribe and translate to English in a format that I'll provide. The transcriptions need to be completed the following day at 11pm. Non-submission on time would mean no pay for that specific day. Example TAT: March 13 (before lunch) - I'll give you 4 call recordings. March 14 (11PM) - Deadline of the transcription and translation for the 4 recordings. Payment is 1.5 USD per 1 minute worth of call and will be released every Monday. A sample recording is attached. Please submit your sample transcr...

    $26 (Avg Bid)
    $26 Avg Bid
    17 bids

    Hi All, I will provide a company list and you need to call the company and explain about our service and get some orders. I will give complete instructions to get started. For each successful orders from a company, you will get 1000 to 5000 INR. This will be a target based and incentives will be provided for more conversions. If you are good at cold calling, sales, and telemarketing this will be a piece of cake for you. Share your experience or how you think you are the best fit for this role? It is an online food delivery service, specilized in selling home food - A brief about company. Please bid if you are confident to take up this role. Happy Bidding! Thanks!

    $3 / hr (Avg Bid)
    $3 / hr Avg Bid
    15 bids
    Cold Call Professional 1 day left
    VERIFIED

    As a successful freelance professional, I am looking to hire someone to help me with appointment setting through cold calls. I am looking for someone who is experienced in this area and can commit to the project. My goal is to increase my business by scheduling meetings with potential clients, who match my target client profile. The desired outcome of the calls is to schedule a meeting. I am sure that with the right individual for the job, I will be able to get tremendous results.

    $10 / hr (Avg Bid)
    $10 / hr Avg Bid
    31 bids

    Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $120 USD for 20 complete interviews. Please send us a message for more details!

    $10 - $120
    Local Sealed NDA
    $10 - $120
    19 bids

    Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $120 USD for 20 complete interviews. Please send us a message for more details!

    $10 - $120
    Local Sealed NDA
    $10 - $120
    29 bids

    Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $120 USD for 20 complete interviews. Please send us a message for more details!

    $10 - $120
    Local Sealed NDA
    $10 - $120
    24 bids

    Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $120 USD for 20 complete interviews. Please send us a message for more details!

    $10 - $120
    Local Sealed NDA
    $10 - $120
    19 bids

    Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $120 USD for 20 complete interviews. Please send us a message for more details!

    $10 - $120
    Local Sealed NDA
    $10 - $120
    26 bids