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Remote Desktop Technical Support -- 2

$2-8 USD / hour

Closed
Posted about 10 years ago

$2-8 USD / hour

Hi, We are looking for an individual or a team of Remote Technical Support Executive that can provide support to our customers. He/they should be proficient on Windows XP, 7, 8 platforms. If you know Mac, thats the additional advantage. You will be paid $5 per issue resolved. Kindly bid your rates Questions for Support staff (Support via Phone and Remote) Are you confident to do fresh install of Windows XP, Vista, Win 7, Windows 8 & MAC via giving instructions on phone and by taking remote access? Do you know how to unlock the administrator password, if admin user of that computer forgets his password via Remote Desktop Software o rby giving instructions on phone? Are you good in tuneup, maintenance, troubleshooting, repair, backup and restoration of these operating systems? Are you good in fixing router related issues, and fixing internet problems, say internet not working on the computer and you cant even take remote access, so probably you have to talk to the customers on phone and guide the steps ? Are you also good in fixing printer related issues, driver fix, software fix, Spooler, printer service, alignment, settings, paper jam etc? have you installed any wireless printer via remote or giving instructions on phone?
Project ID: 5869757

About the project

21 proposals
Remote project
Active 10 yrs ago

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21 freelancers are bidding on average $5 USD/hour for this job
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Hello sharadmcp2003, I am experienced IT Specialist, have excellent knowledge of network systems, MS Windows, Ubuntu, MS Office... And i sure that i will be good employee for your tasks, thanks
$5 USD in 3 days
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Added Me Skype---------silakot09----------For More Details or Hire me----https://www.freelancer.com/u/sitaplo.html
$2 USD in 3 days
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Hello. For last ten years i'm working as technical support / help desk and last five years as system engineer within the banks. As bank is a institution in which zero downtime is must i've learned how to react promptly and to solve as soon as possible. Are you confident to do fresh install of Windows XP, Vista, Win 7, Windows 8 & MAC via giving instructions on phone and by taking remote access? Doing this number of times. From clean fresh install until user logs in into domain. Do you know how to unlock the administrator password, if admin user of that computer forgets his password via Remote Desktop Software o rby giving instructions on phone? This is not possible to be done over RDP. Password can be changed if computer is on a domain, otherwise, with hirensboot or similar tools. Are you good in tuneup, maintenance, troubleshooting, repair, backup and restoration of these operating systems? Tuneup (exmp. configuring msconfig - services, boot..) , maybe enabling system restore or using some backup tool or windows file system bck. Internet related issues: pinging gateway, checking proxy, resolving addresses (nslookup).. Printers: installing, configuring, sharing, setting addresses.. If you have more questions, i will be more then happy to answer on them. Regards, Miroslav.
$5 USD in 3 days
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Contact me via skype my id is sayedzeeshan0 Contact me via skype my id is sayedzeeshan0 Contact me via skype my id is sayedzeeshan0
$5 USD in 3 days
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Hello, I'm a Cisco, Microsoft & Apple Certified Professional with more than 4 years of field experience including 2 years as a Help Desk officer. I have extensive experience in troubleshooting, Installing and Maintaining Windows, Mac and SME Networks. Looking forward to an Interview. Bilal Athar
$7 USD in 3 days
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i am an mcse perfect man for the job. i work on all platform without any issues.i have the best resources that can give quick and effective resolutions. i have an overall experience of 5 years in the trade so i know all the issues very well.
$5 USD in 3 days
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i`m working in computer service for more than a year and have graduated the Technical University with computer systems and technologies. I'm familiar with windows XP,7,8 , with the newest technologies in the modern world and have great skills at fixing computers reinstalling them and cleaning viruses and worms. Have strong knowledge of setting wireless connections. I'm a fast learner motivated to evolve and become a professional in what i do.
$5 USD in 6 days
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I have over 6 years of work experience, in technical support and the current requirement suits my profile very well. I would request you to give me chance to prove myself.
$5 USD in 10 days
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Dear Client, I hope you will be fine, i will not write too much, just to inform you that i am working at Pakistan Motorway as a IT Manager. my responsibilities to provide help in Installation and resolve issues, related to Networks, Computers software,Drivers , Operating system and hardware . i am handling 30 toll plazas and more-then 500 computers,.Lan, wan etc. I hope you understand what i am saying, i am expert and i am interested in your project, Give me a chance i will show you my expertise Hope this project will make a good relation with us, Waiting for your response. Thanks Adeel
$5 USD in 30 days
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I am an Information Technology graduate that specializes in Computer Networks. I had my experience as an On The Job trainee in BPO. My job there is to assist agents who has problems regarding their computers.
$5 USD in 8 days
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A proposal has not yet been provided
$4 USD in 8 days
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$5 USD in 30 days
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$5 USD in 3 days
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$5 USD in 8 days
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I am Cisco CCNA & CCNP Route Certified and had finish A+ Course , also I Excellent In win xp , 7 and 8 , I hope I can Join and I ready for any test to gauge my expereance your self Sir . Questions for Support staff (Support via Phone and Remote) Are you confident to do fresh install of Windows XP, Vista, Win 7, Windows 8 & MAC via giving instructions on phone and by taking remote access? A:Of Course by any of them Do you know how to unlock the administrator password, if admin user of that computer forgets his password via Remote Desktop Software o rby giving instructions on phone? A: I Only know by using Hirens boot CD Are you good in tuneup, maintenance, troubleshooting, repair, backup and restoration of these operating systems? yeah Are you good in fixing router related issues, and fixing internet problems, say internet not working on the computer and you cant even take remote access, so probably you have to talk to the customers on phone and guide the steps ? yes , It My career " Network Engineer" but really in Trouble shooting I would prefer Remote Access Generally but Unlucky this is the internet Connection I will Communicate with via phone of prepare some Documents which explains the steps with pictures ** IF I satisfied your requirements I will be pleased to Receive a reply to Complete all the Question Have a nice day Sir .
$5 USD in 30 days
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Hello, I individually can offer you my services. I can handle the situations as you've mentioned. Moreover I would like to ask you if your customers are willing to pay for ISD calls (just in case). Thank you.
$5 USD in 30 days
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Hi, I am good in assisting technically, and i am familiar with Windows Operating Systems/Backup/Restore/Driver issues/Wifi issues and Troubleshooting any kind of Hardware/Software issues. Hope you will accept my bid. All the best ! Asiri Prabath
$4 USD in 10 days
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My Area of Specialization in: • Installing operating systems e.g Mac OSX, Window 8, Win7, Win Vista and Windows XP • Virus Removals • Upgrading • Setting up new Computers • Assembling new Computers • All Troubleshooting errors • Fixing Slow Computers • Recovering Data from hard disks • Formatting/ Hard Disk Back up • Installation of Licensed applications and programs e.g MS. Office, Antivirus etc • 24/7 Support on call / Remote Desktop/ Team Viewer • Annual maintenance Contracts • Computer troubleshooting and Repairs • Networking and troubleshooting • Router / Wireless configurations / Printer sharing • Installing of software /application for iPad, iPhone & Android OS (Smart Phone & Tabs) I am UK Graduate in Electrical & Electronic Engineering having experience in Computer Tech Support as it was my part time job in the UK. I strongly believe i am the right candidate for this job. You can test my skills or interview me any time. Hoping for a positive reply at your earliest convenience . Thanks a lot. Kind Regards, Aadil
$5 USD in 15 days
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I have 5+ years experience on desktop support specially in Microsoft platform via remote access and over the phone in united kingdom.
$5 USD in 3 days
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$5 USD in 3 days
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About the client

Flag of INDIA
New Delhi, India
5.0
9
Member since Mar 6, 2008

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