Technical Support Jobs

The rooftop array in my Decatur, TX home feeds a NeoVolta package (inverter plus battery storage), yet my monthly bill shows no meaningful drop in grid consumption. An earlier visit from another electrician ended without actionable findings, so the core issues remain unsolved. Your assignment begins with a thorough onsite diagnostic focused on the inverter and battery storage—the two components that have shown the most trouble. The panels themselves appear healthy, but confirm that as part of the investigation. I need a clear written assessment that identifies every defect, outlines why the system fails to offset usage, and details the parts, labor, or firmware updates required. Installed system already involves 71 solar panels, 16 NeoVolta batteries, and 4 NeoVolta inverters. Once...

I need a skilled technician to fully service my vintage Yamaha tape deck. Requirements: - Replace slipping or broken belts - Lubricate all moving parts - Clean heads, capstan, and pinch rollers Ideal skills and experience: - Experience with vintage audio equipment - Mechanical proficiency - Attention to detail Please ensure the tape deck is in excellent working condition after service.

I need an APsystems-authorised installer or support engineer who already holds active EMA Manager access to log in on my behalf and change the voltage profile on my system. My own login is only a user account, so I cannot reach the installer settings myself. The task is straightforward: once connected to my array through the EMA portal, switch the voltage profile to the value I will specify and send me proof it has been applied (a quick screenshot of the updated settings is fine). No help creating a new Manager account is required—what matters is that you come with the rights in place and can carry out the change immediately. Please confirm you currently have active EMA Manager credentials and roughly how soon after being granted site access you can complete the profile change.

I have a dedicated personal-use conference room that already contains a Crestron control processor, wall-keypads and two touch panels. The space is fully wired; what’s missing is a clean, reliable program that ties everything together. Scope of work • Build a single, well-documented Crestron program that drives three subsystems I own: the lighting system, a Bose DSP, and the video / conferencing hardware (camera, microphones and codec). • Design an intuitive UI for the two touch screens and mirror the essential commands on the wall keypads. • Map useful presets: lighting scenes, volume levels, source selection and one-touch “Meeting Start / End” macros. • Provide all source files (SIMPL Windows/Simpl# or similar), compiled files, and any custo...

Odoo Implementation Consultant Wanted — Initial ERP Rollout for Sports Retail Business Location: Remote Estimated Duration: 4–6 weeks About the Project We are a sport retail company of 4 physical running/sports stores located in Spain, with 2 online stores running on WooCommerce. We are implementing Odoo Enterprise Online (Standard plan, approximately 10 users) as our ERP system. We will handle the internal operational setup ourselves (inventory, product catalog, sales, and purchasing). We are looking for a specialist to take responsibility for the highest-risk fiscal and technical areas that require proven prior experience. Current status: The project has just started and no prior configuration has been completed. Scope of Work — Must-Haves 1. TicketBAI Implement...

I am self-employed contractor installing pumps for various applications, and a university researcher in water engineering who is currently expending my knowledge in the field. To bridge the gap between my practical hands-on experience and my academic research/studies, I am seeking an experienced water or mechanical engineer specializing in pumping and hydraulic systems for professional construction, guidance, and technical support.

We are an electronics manufacturer looking for a local freelancer currently residing in Australia to perform a quick network compatibility and hardware quality check on our physical senior-friendly mobile phones. We need to verify if our physical devices can successfully connect to local Australian mobile networks and make/receive standard calls. What We Will Provide: We will courier the physical testing phone directly to your Australian address. We will fully cover and pre-pay all courier shipping costs (including providing a pre-paid return shipping label). You will not have to pay anything out of pocket for shipping. Your Tasks (Once you receive the phone): Insert your active Australian SIM card into the phone. (We are looking for testers using various networks, including Telstra,...

A short on-site session is booked in Amsterdam for 21 July, roughly 13:00–15:00. The job is straightforward: Unbox the machine from wrapper, install the base machine with Allen key, mount a TB5 Machine camera on our AI kiosk, link the unit to the venue’s private secured Wi-Fi (the interface feels just like an Android tablet), launch a small test app to be sure the feed comes through, then tidy the cable with the wrap or tape provided. This is must be done onsite in Amsterdam. Nothing Virtual. Everything is plug-and-play, so no tools are required; punctuality and a careful finish are what matter most. Deliverables I will check before signing off: - Start at 13:00PM - END 15:00PM • Camera firmly seated on the AI kiosk and powered on with blue light • Successful conn...

I need a skilled developer to configure and manage an Impinj R700 reader for us. The primary use will be for writing CAP (Common Alerting Protocol) messages. Key Requirements: - Configure and manage the Impinj R700 reader - Develop CAP messages Ideal Skills and Experience: - Expertise in Impinj R700 or similar RFID technology - Experience with CAP and related protocols - Strong configuration and management skills - Ability to provide ongoing support post-setup Please only bid if you have relevant experience.

I have a couple of small IoT units here in Hamilton, ON (L9C 6A4), I need someone who can come to the house with Microchip’s IPE and the right programmers, connect to each board, and load the latest firmware. I will supply the compiled HEX files and the client will perform the test. All you need to do is bring the hardware (PICkit, SNAP, or similar), verify each flash. If you’re local, equipped, and comfortable doing house calls, let’s set a time.

I need an experienced APsystems solar installer or technician to remotely diagnose and configure the grid protection profile of an APsystems EZHI hybrid inverter. System details: - Device: APsystems EZHI - Location: Mogadishu, Somalia - Grid frequency: stable 50 Hz - Grid voltage range: approximately 238–255.5 V - Current setting criteria shown by the device: “default for 50Hz grid” - Current problem: frequent “AC abnormal” disconnections - grid profile previously worked more reliably Required work: 1. Verify the currently active grid profile and all AC protection parameters. 2. Confirm whether the South Africa / NRS 097 grid profile is supported by this EZHI firmware. 3. Apply the complete approved South Africa profile, if technically suitable. 4. Do not...

My Konica Minolta Bizhub PRO C6000 production printer in Penang has gone down and is now cycling through several error codes. I managed to record a few of them, but not the entire sequence, so part of the job will be to capture the full fault log, isolate the root cause, and carry out the necessary repairs on-site. You’ll need solid hands-on experience with the C6000 (or the closely related C7000/C6500 series), familiarity with its service mode, firmware, and common hardware failures—fuser, transfer belt, image processing board, sensors, etc. Please come prepared with the diagnostic software, basic spare parts, and calibration tools so we can keep downtime to a minimum. Expected outcome • Complete diagnostic report listing all retrieved error codes and their causes &bu...

I'm seeking an expert to help configure custom Stalwart email hosting on my domain hosted by using MacOS system. The configuration tasks primarily focus on email hosting setup security settings, user permissions, and system performance. Ideal Skills and Experience: - Proficiency in Stalwart - Extensive experience with MacOS - Strong understanding of system security, user permissions, and performance optimization

I run a home-services company that handles cleaning and small repair jobs, and I’m ready to move all of my in-person payments to SwipeSimple. I already know the platform can handle service-based businesses like mine, but I need someone who can get the account fully configured and ready to use right away. Here’s what I expect: • Create and verify the SwipeSimple account with the correct business details and tax information. • Configure items, service descriptions, and pricing so they appear clearly on customer receipts. • Set up sales tax rules for the areas I operate in and confirm they calculate correctly. • Provide a short checklist I can follow to add or edit services later without breaking anything. Once the test charge runs successfully and the...

My personal Facebook profile is locked after I lost the phone that held my two-factor-authentication app. I already went through Facebook’s normal “Forgot password” flow, but because I no longer receive the 2FA code the process stalls and the account remains inaccessible. I need practical, proven guidance—or hands-on support if you have agency access—to get back into the profile without that original authenticator device. Recovering the account must keep all existing data, pages, and business integrations intact. Acceptance will be: • Successful login from my side on a new trusted device • 2FA either restored with a new authenticator or fully disabled by agreement • A short note outlining the exact steps taken so I can repeat them if eve...

Job Description We are looking for a Technical Caller who can communicate with potential customers, explain technical solutions at a high level, and identify business opportunities. The ideal candidate does not need to be a deep technical expert, but should have a basic understanding of software, technology products, or IT concepts and be comfortable speaking with technical and non-technical people. This role requires strong English communication skills, confidence on phone calls, and the ability to learn new technical concepts quickly. Responsibilities Make outbound calls to potential customers and introduce our products/services Communicate clearly with prospects in English and understand their needs Explain technical solutions in simple, easy-to-understand language Qualify leads and...

My storefront’s roller shutter is no longer operating smoothly and I need a skilled technician to put it back into perfect working order. The priority right now is a proper repair: inspect the system, pinpoint the fault, supply or recommend any replacement parts, and carry out the fix so the shutter opens and closes effortlessly again. You can expect straightforward access to the site, clear communication from my side, and prompt approval once the shutter works reliably, runs quietly, and meets basic safety checks. If the job reveals deeper issues—whether with the motor, slats, or track—I’m open to your professional advice and added work as an agreed follow-up. Please tell me your estimated timeframe and any material needs so we can get started right away. 40-50 ...

## Budget (MVP) **Maximum Budget:** ₹10,000 INR (Fixed Price) -- # Please Message Me Before Placing Your Bid **Do not place a generic bid. Please send me a detailed message first including:** * Your **best & final fixed price** * Complete breakdown of **what is included** in your quotation * What will be delivered in **Phase 1** and **Phase 2** (if required) * Your experience with similar projects * Portfolio or live project links * Recommended technology stack * Estimated timeline * Earliest start date * Post-launch support details **Preference will be given to developers who have experience building Satta Matka websites/apps or similar result, chart, statistics, or informational platforms.** Only personalized proposals will be considered. --- # Project Overview I want to buil...

I need someone for a very easy, low-volume customer chat support role using the Chaport mobile app. This is a 7-day paid trial that may become an ongoing monthly side job. The workload is extremely small: * Usually only 1–3 customer tickets per day * Each ticket normally requires only 2–3 short replies * Some days may have no messages * Most replies take less than one minute * You do not need to sit at a computer or stay online Chaport sends a notification directly to your phone. You simply open the notification and send the appropriate reply. I will provide ready-made answers and simple step-by-step response flows covering almost every conversation. Most of the work will involve copying or slightly adjusting a prepared response. You do not need advanced technical knowled...

My original PCI-based LMC controller in my laser-engraving machine has failed, so I have just installed a used JCZ PCI LMC replacement. I run the machine on Windows 7 with EzCad and I need someone who already knows the ins-and-outs of JCZ cards to get this new board talking to the software and firing the laser reliably. What I need from you • Correct driver and firmware installation steps for a PCI LMC board on Windows 7 • Proper EzCad configuration files (.ini, .cor, etc.) and advice on parameter values for galvanometer and laser control • Guidance (Zoom, TeamViewer or similar) while we power-up, test laser output, and confirm that engraving is accurate and stable Acceptance criteria The card is recognised by Windows and EzCad without errors, the laser fires on co...

My PlayStation 5 is out of warranty and no longer sends a stable picture to the TV— the screen flickers or shows nothing at all. I suspect the HDMI port is the culprit, but I can’t tell whether there’s any obvious physical damage just by looking. I need someone experienced in PS5 hardware repair to remove the faulty HDMI port, install a new one, and verify that 4K video and audio pass through perfectly once the console is reassembled. Please supply the replacement port, carry out clean, lead-free soldering, and return the unit fully tested with all screws and seals correctly refitted. Deliverable: • My PS5 returned with a brand-new HDMI port and confirmed, flawless display output on a standard 4K television.

Meta/Facebook Business Expert Needed to Resolve Meta Verified, WhatsApp Linking, Monetization and Recommendation Restrictions Project Description I am looking for an experienced, hands-on Meta/Facebook Business expert with proven experience managing issues related to Meta Business Suite, Business Manager, Business Portfolio, Meta Verified, WhatsApp Business, Facebook Page restrictions, monetization eligibility, recommendation restrictions, subscriptions, and Meta Support cases. I need someone who can manage the process professionally from beginning to end, not someone who will only provide general advice or instructions. Facebook Page: Problem Details I have been subscribed to Meta Verified for WhatsApp Business for approximately one and a half years. Around three months ago, I u...

Job Description We are looking for a Technical Caller who can communicate with potential customers, explain technical solutions at a high level, and identify business opportunities. The ideal candidate does not need to be a deep technical expert, but should have a basic understanding of software, technology products, or IT concepts and be comfortable speaking with technical and non-technical people. This role requires strong English communication skills, confidence on phone calls, and the ability to learn new technical concepts quickly. Responsibilities Make outbound calls to potential customers and introduce our products/services Communicate clearly with prospects in English and understand their needs Explain technical solutions in simple, easy-to-understand language Qualify leads and...

I need an AI-powered chatbot embedded directly on my company website that can take over technical support conversations from first “hello” through problem resolution. The goal is full customer-service automation, so the bot should recognise common product issues, walk users through troubleshooting steps, and seamlessly escalate anything it cannot solve to our live team with a complete transcript. Here’s what success looks like to me: • A natural-language flow built with a robust NLP framework such as Dialogflow, Rasa, or IBM Watson, trained on our existing knowledge-base articles and past ticket logs. • Web widget integration that matches our branding and runs smoothly on desktop and mobile. • Real-time hand-off to Zendesk (or a lightweight ticketing...

My DELL tower PC powers on for a few seconds and then stops. I'm looking for someone to: - Diagnose and fix the current issue. - Supply a suitable replacement if needed. - Transfer data from the old machine to the new one. Ideal skills and experience: - Proficiency in PC hardware troubleshooting and repair - Experience with data transfer between systems - Ability to recommend and supply compatible replacement PCs Please include any relevant experience in your bid.

I regularly have small, computer-based tasks that I simply can’t get to during the week and I’d like to hand them off to a reliable freelancer on an ongoing, part-time basis. The work will vary from assignment to assignment but will always revolve around applying solid general computer knowledge—think organising digital files, setting up or troubleshooting common software, researching information online, refining documents, or other lightweight technical chores that crop up in a typical office workflow. Here’s how I see the collaboration working: • I’ll share a clearly written brief for each task, including the goal, the deliverable format, and the timeframe. • You review, let me know if anything is unclear, and confirm how many hours you expect it ...

I created a Blogspot/Blogger account more than fifteen years ago using an old school-issued email address that no longer exists. I have already run through Google’s standard recovery forms, but they will not let me proceed because I can’t access the original inbox and the automated questions don’t recognise the limited information I still know. Here is what I can offer: I’m willing to search for any proof of ownership you might need—old screenshots, URLs, date-stamped posts—although I’m not certain what I can dig up yet. What I will not provide is my current Google password or direct log-in credentials; I’d prefer a workflow that keeps my account secure while you guide or represent me in conversations with Google support. What I need from y...

My Facebook Page currently shows zero administrators even though I still control the original business-domain email and the Business Manager account linked to the Page. I have already run through Facebook’s built-in recovery flows, but they stalled before restoring my role. What I need now is someone who knows the exact sequence inside Business Manager, Commerce Manager (if relevant), and the Meta Support chat/email escalation path to get my profile re-added as Admin. You’ll guide or screen-share with me, craft any required support appeal, attach proof of ownership (domain verification, invoices, ID, etc.), and follow up until the Page lists my account in the Admin tab again. The objective is simple: within the next seven days my profile appears as Admin and I regain full ...

I need someone who can quickly repoint my . domain registered with TPP Wholesale so that any visitor is taken to a different *exact URL* for the product supplier . The site itself runs on a private server, so the job is limited to updating the DNS and confirming that the redirect works across all major browsers once propagation is complete. e.g. points to I will give you access to the TPP Wholesale control panel as well as to the server’s virtual host file if an on-server 301 is the cleaner route. As long as the end result is a seamless, permanent redirect *without breaking any existing email records* - I’m happy. Please let me know how soon you can start, what information you’ll require from me first, and roughly how long you expect DNS propagation to take in yo...

I’m expanding my customer care team and need more than one hundred new representatives who can work from home anywhere in the United States. Your day-to-day focus will be answering general customer inquiries that arrive through email only—no phone work or live chat involved. I provide full on-the-job training, so previous support experience isn’t required and there are absolutely no up-front fees. Both part-time and full-time schedules are available, and the position pays a flat $1,800 per week. If this sounds like a fit and you’re based in the USA, send the words “I’m interested” by proposal. Serious inquiries only, please; I’m ready to get you onboard and started right away.

I’m ready to launch our nonprofit’s email on Google Workspace for Nonprofits and need someone who can walk us through the entire setup—from eligibility verification to switching the MX records—so that our team ends up with 6-10 professional, domain-based inboxes. The domain is already live; what we lack is the technical know-how (and time) to configure everything correctly. Here’s what I expect at hand-over: • Google for Nonprofits enrollment confirmed and Workspace activated under our domain • Six to ten user accounts created, each tested and sending/receiving properly • Basic security settings in place (2-step, SPF/DKIM, recovery options) • A brief step-by-step document so we can add future users without outside help If you&rsqu...

I need help bringing a single-layer PCB back to life. At the moment it shows three clear problems: several components have failed, some traces are visibly damaged, and the board refuses to power up consistently. I can supply the original Gerber/layout files, but the schematic is no longer available, so part of the task will involve tracing the nets and inferring the missing circuit details. Your job is to: • Pin-point every faulty component and specify equivalent replacements • Locate and mend any open or shorted traces, or propose jumper fixes where copper is beyond repair • Restore a clean, stable power rail and verify correct voltage levels under load • Give me a concise repair log that includes measurements, photos of each fix, and final functional tests A ...

I need a dependable point-person in the US or EU who can jump in for about six hours each month whenever I hit a snag or need something set up online. Most of what I ask centers on setting up new online accounts and services—email in particular—so you should feel completely at home configuring Gmail, Outlook, and Yahoo Mail for different users and domains. While email setups will take the lion’s share of your time, the occasional request to diagnose a simple connectivity glitch or give a website a quick once-over may land in your inbox as well, so a broad, practical grasp of everyday internet and IT tasks is helpful. Clear, timely English communication is vital, and I value fast responses whenever support is needed. If you’re looking for a small but consistent...

I want to install Microsoft 365 on my computer. need someone who has access and can install it on my computer.

POST A: n8n Automation Developer — Candidate CRM Setup Title: n8n Developer Needed: Candidate Intake CRM (Airtable + Google Forms + WhatsApp Webhook) Category: Automation / n8n / / Airtable Budget: Fixed Price — ₹10k (mention you're open to discussing based on proposal) Description: I run a recruitment agency in Mumbai, currently filling 300+ blue-collar and entry-level positions (Helpers, Salesmen, Cashiers, Delivery Boys, Supervisors, Housekeeping, Field Sales, etc.) for a retail client. I need a simple, reliable candidate intake system built using n8n (self-hosted, I will provide server access or we can set one up together) connected to: A Google Form (candidate self-submission: name, phone, role interest, location, experience) — I'll provide the for...

I run a fast-moving ecommerce store and need a dependable Chat Admin to keep our conversations flowing smoothly. Your screen will stay open on both our WhatsApp Business dashboard and the built-in chat of our two main Indonesian marketplaces. Whenever a customer pops in with a question about a product or wants an update on an existing order, you jump in within minutes with a clear, professional reply written in Bahasa Indonesia (light English is a bonus for the occasional overseas query). You’ll be expected to: • stay online during the agreed hours and maintain an average first-response time of five minutes or less, • answer product-detail and order-status questions accurately, guiding customers to the right variant, price, or tracking link, • keep the tone cons...

I’m building my list inside the Sender platform and want to start sending professional, consistent newsletters. What I need is practical, screen-sharing style coaching that shows me exactly how to: • create the first newsletter template (from layout to testing) • organise my lists and tags so future segmentation is easy • schedule and automate the send-out inside Sender • read the performance reports and adjust The focus right now is only newsletters, but I may branch into promotions or engagement sequences later, so a flexible approach is welcome. I’m comfortable writing the copy myself; I just need you to walk me through the technical setup and best-practice workflow until I can run it solo. A good fit is someone who knows Sender inside out (or ca...

I’m preparing an entertainment-focused livestream on tiktok and need a charismatic host who speaks fluent Spanish throughout the entire broadcast. The session will run live, so I’m counting on you to keep energy high, engage viewers, and smoothly manage interactive moments. Key points • Host in Spanish on tiktok, keeping the tone fun and upbeat. • Moderate the live chat in real time—highlight good questions, filter inappropriate comments, and keep conversation flowing. • Introduce and interview scheduled guest appearances, making sure transitions feel natural and the audience stays engaged. Before we go live, I’d like a short call to align on show rundown, guest cues, and any technical checks you require (camera, mic, lighting, streaming softw...

My outbound mail reaches Gmail and every other provider perfectly, yet anything sent to Outlook, Hotmail or (Microsoft) still heads straight to junk or they don’t get it at all . The domain is hosted on delicated server from and I have full access to all DNS and server-side settings, so making technical changes is not an issue. SPF, DKIM and DMARC are already correctly published and passing; Microsoft support tickets have been opened more than once, and I have tweaked header settings, sending patterns and content, but the problem always returns. I want a definitive fix that keeps the domain off Microsoft’s spam list for good, not a temporary workaround. Here is what I need from you: • A comprehensive audit of my current configuration, including header analysis, send...

Purpose We're looking for an IT Support to be the on-the-ground technical backbone for our operations, working closely with our Sydney-based partner. This role sits at the intersection of day-to-day IT support, tooling administration, and workflow building, keeping our team connected, unblocked, and set up to move fast as we scale. The ideal candidate is a proactive builder who doesn't wait to be told what to fix. You're comfortable owning the Microsoft 365 environment, building dashboards in Jira or , and being the first responder when something breaks, including on short notice, when it matters most. It's a chance to build real ownership over a function from the ground up, with a clear path from a freelance engagement into a full-time seat on the team. You could b...

A batch of new switches is arriving at our premise and I need reliable smart-hands assistance to swap them in without interrupting service. The job is strictly on-site and centres on a wired network setup: unplug the legacy hardware, mount and cable the replacement devices, power-test, and clear the rack of the retired units for collection. You will be guided in real time by a remote engineer who will confirm port assignments and link-light checks. No software configuration is required—just precise physical work and the ability to follow clear, step-by-step instructions while keeping everything tidy and properly labelled. Deliverables • New devices physically installed, patched and powered on • Old devices removed, boxed and labelled for return • Photogr...

I'm seeking an experienced developer to maintain our existing professional networking platform. The platform we use is Personify Online Community. The resource must have first-hand knowledge and real-life experience with Personify's Online Community platform. Responsibilities include: - Updating content to keep the platform current and engaging - Fixing bugs and technical issues to ensure a smooth user experience - Adding new features as needed to enhance functionality Ideal skills and experience: - Strong background in web development - Experience with professional networking platforms - Excellent problem-solving skills - Ability to work on a regular maintenance schedule Looking forward to your bids!

I need 4-6 TVs installed in a large room to broadcast the World Cup match. Requirements: - Mount some TVs and place others on stands - Ensure all TVs are properly connected and configured for optimal viewing Ideal skills and experience: - Experience in TV installation and setup - Ability to work in large spaces - Attention to detail for a professional finish Please include relevant experience in your application.

My Gmail account was recently compromised and I’ve been locked out ever since. I already completed Google’s account recovery form, but the automated process has not restored my access. Time is critical and I need someone who knows the ins-and-outs of Google’s security workflow—device verification, backup codes, and support escalation—to get me back in as soon as possible. What I expect from you • Regain full, secure access to the account (inbox, Drive, and linked services). • Remove any unauthorized sessions or forwarding rules the attacker may have set. • Reinforce security with a fresh, strong password and two-factor authentication. • Provide a concise set of instructions so I can keep the account—and connected devices&mdas...

I’m looking for a bilingual (Spanish-English) Android application support engineer based in Mexico City who can visit our customer’s site as well as operate out of our Roma/Condesa office as needed. The assignment is hourly and part-time, perfect for someone at the junior level who wants to grow into a developer role over time. Your day-to-day will center on Android app enterprise deployments. You will configure and troubleshoot customer-owned tablets, install our app (via MDM) or side-load it, and validate every new release in their production environment. When something breaks, you’ll document the issue in clear English, escalate it to our remote engineering team, and follow up until it’s closed. Solid communication skills are as important as your technical know...

Help an America professor of archeology, who is fluent in Greek, and working in Pacheia Ammos, with using a work-related computer interface that he is having trouble using.

I’m running a 3CX Professional installation where voicemails have suddenly stopped being stored on the server and are no longer reaching users’ mailboxes. The PBX hasn’t been updated recently, so this isn’t tied to a new build or hot-fix. What I’ve already covered: I verified the voicemail settings, restarted the whole system, and combed through the logs, yet I still can’t see any obvious misconfiguration or error that explains why messages vanish. Here’s what I need from you: • Pinpoint the exact cause of the voicemail failure (storage path, permissions, SMTP issues, service crashes—whatever the root happens to be). • Apply or walk me through the fix during a remote session so that new voicemails are both retained on the PBX ...

I’m getting ready for a 1st- and 2nd-line support role and I’d like a seasoned service-desk engineer to walk me through everything that happens on the job and at the interview table. My goal is to understand the full ticket life-cycle—from the moment a call or email arrives, through triage, remote troubleshooting in tools like Intune, SCCM or TeamViewer, to escalation and final documentation—so I can speak about it confidently and perform the tasks on day one. Here’s how I picture our work together: we meet online in a friendly, conversational setting, you share real-world examples of typical incidents, show me how you’d gather logs, check AD permissions, reset passwords, image a laptop, and keep the user updated in an ITIL-style ticketing system such a...

Job Title: WooCommerce Website Setup & Launch Expert We are looking for an experienced WooCommerce and WordPress expert to complete and prepare our eCommerce website for public launch. Responsibilities: - Complete WooCommerce website setup. - Design and optimize the homepage and other important pages. - Set up product categories and navigation menus. - Configure payment gateway and shipping settings. - Optimize website speed and ensure mobile responsiveness. - Set up essential plugins and improve website security. - Configure email notifications and contact forms. - Fix bugs and technical issues. - Ensure a smooth shopping experience from product page to checkout. - Make the website fully ready for live/public launch. Requirements: - Proven experience with WordPress and WooCommerc...

I’ve just unboxed a new iPhone and need an experienced hand to move everything over from my old one. The goal is a full, clean transfer—apps, photos, messages, settings—so the new device feels exactly like the old. Here’s where I’m stuck: • I chose to transfer data from the old iPhone, but I’m unsure whether iCloud, a direct-to-device migration, or another route is best. • I’m not certain if the old phone has a recent backup, either on iCloud or in iTunes/Finder. What I’d like from you: 1. Check the backup situation on the old phone and confirm what’s available. 2. Recommend the safest, quickest transfer method based on that discovery. 3. Walk me through the entire process in real-time (screen-share or step-by-step cha...