I have different questions related to "spare parts operation executive" and "customer relationship executive" exam. These are 30 questions. I want answers asap and person should have experience in these field. you can confirm on [login to view URL] of question is Q. FOR WHAT PURPOSE TRANSMISSION USING IN VEHICLES ?
(A) FOR INCREASING POWER
(B) TO CONTROL ENGINE SPEED AT REQUIRED TIME AND LEVEL
(C) TO CONTROL ENGINE & VEHICLES SPEED AT REQUIRED LEVEL
(D) NOT IN ALL ABOVE
there are questions related to customer services also
I have been working in the sale and purchase of (1 ) New cars and pre owned cars and (2 ) sale and purchase of mining and excavation of old equipments.
We have to take care of the customers even after the sale is complete. In case of old equipments specially there are a lot of complications as the equipments are at least 5/6 years of age. We have to keep a track of their spare parts inventory and their prices.
The equipments have to perform on at least 70% of its efficiency. So meeting the customers requirements become top priority as one good client leads to another and one unsatisfied client leads to loss of five others.
Hello
I can answer this kind of question easily as
1, they are multiple choice
2, I have experience in the transport industry and customer support
Regards
I'm an mechanical engineer and currently working into automotive field. -Mechanical workshop engineer June 2008 - September 2013 -Mechanical customer service engineer September 2013-present.