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Chatwoot stopped receiving attachments after upgrade

$25-50 USD / hour

Closed
Posted 4 months ago

$25-50 USD / hour

I'm facing a technical challenge with my Chatwoot platform. My users can't upload a variety of attachments directly in the chat interface, and I need an expert to troubleshoot and resolve this issue promptly. Here's what I'm dealing with: - Difficulty receiving PDF, location, audio, and especially image file attachments (JPEG, PNG). - Users experience problems when uploading these attachments directly through the Chatwoot chat interface. I'm looking for a freelancer with: - Experience working with Chatwoot or similar customer support chat platforms. - Strong background in troubleshooting upload and attachment issues. - Proficiency in handling multiple file formats and ensuring compatibility. - Ability to communicate effectively and provide a timely resolution. Ideal troubleshooting steps should include: - Analyzing and diagnosing the current Chatwoot setup. - Identifying the root cause of the upload issues. - Implementing a fix that allows for seamless attachment of all relevant file types. - Ensuring the solution is robust and prevents future occurrences. Time is of the essence; hence I'm relying on your expertise to get this matter resolved quickly and efficiently. Please reach out if you need any further details to make your bid.
Project ID: 37718200

About the project

6 proposals
Remote project
Active 3 mos ago

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6 freelancers are bidding on average $45 USD/hour for this job
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Hey Hidalgo R., I have over 7 years of experience in Ruby on Rails, making me well-equipped to handle your project. I have carefully read the requirements and understand the challenge you are facing with Chatwoot. To resolve the issue, I will thoroughly analyze your current Chatwoot setup and identify the root cause of the upload problems. Once the issue is diagnosed, I will implement a robust fix that allows for seamless attachment of all relevant file types, including PDFs, locations, audio files, and images (JPEG, PNG). My goal is to ensure that your users can upload attachments without any difficulties through the Chatwoot chat interface. In addition to my expertise in Ruby on Rails, I offer a range of services including web and mobile app development, business automation, AI/ML, DevOps, and UI/UX services. However, I will solely focus on providing the necessary technical support and troubleshooting for this project. I am committed to your satisfaction and will only ask for payment once you are fully satisfied with the work delivered. If you have any further questions or need additional details to proceed, please don't hesitate to reach out. Let's initiate the chat and get started on resolving this issue promptly. Looking forward to working with you. Best regards,
$50 USD in 1 day
5.0 (1 review)
2.6
2.6
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Dear Hidalgo R., I am a highly experienced Ruby on Rails developer with over 9 years of expertise. I have thoroughly reviewed your requirements and I am confident in my ability to deliver high-quality results for your project. I have a strong portfolio and excellent customer reviews that speak to my skills and capabilities. I would like to offer my services and assure you that I can work in the Mexico time zone, providing real-time updates on the progress of the project. I am excited to discuss your project further and explore how I can contribute to its success. Thank you for considering my bid. I look forward to connecting with you soon. Best regards, Milos
$30 USD in 1 day
0.0 (0 reviews)
0.0
0.0
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Hello, How are you? I am a senior Ruby on Rails developer with extensive experience in working with Chatwoot and other customer support chat platforms. I am confident that I can quickly resolve the attachment issue your platform is facing. My skills include troubleshooting upload issues, and I have a strong background in resolving similar problems with other platforms. My solutions to achieve the job goal are: - Conduct thorough testing to identify the root cause of the attachment issue - Implement necessary updates or fixes to the platform code - Provide clear instructions for users on how to upload attachments successfully. Regards, Dexter
$50 USD in 40 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of MEXICO
Guadalupe, Mexico
4.1
4
Payment method verified
Member since Jun 19, 2016

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