OBJECTIVE
A 23-year Proactive fresh business graduate pursuing a job in Customer Service field in order to get experience from an exceptional organization and add value in a place where I work So that we can achieve a win-win situation.
EDUCATION
Bachelor of Accounting and Finance, June 2017
The University of Alexandria, Faculty of Commerce, English Department.
Related Course Work:
• ICDL, MOS, Oracle, Commercial excel, Quick Books and Peach Tree
• English, German and French conversation to sustain my consistency level.
SKILLS
• Trilingual “English, German and French “
• Microsoft Office Specialist “MOS”.
• Excellent communication skills and Detailed Oriented willing to take the first step ever
EXPERIENCE
• Telesales Agent 2016 to 2017
• Customer Service Agent in Vodafone UK from 2013 to 2016
•Training in Societe Arabe Internationale de Banque “SAIB” from 07/08/2016 to 07/09/2016 - Retail Department: Customer Service, Telesales
•Training in Qatar National Bank “QNB” from 15/06/2016 to 17/07/2016
- Corporation Department: Corporate Service for Corporate clients, Telesales
• Civil work communities
1) SMS: Stock Market Simulation it’s a project aims to spread the economic awareness in the Egyptian society at fields of the stock market and money market “Forex” the Initiative is DLEEL
2) MEU: Model of European Union it also aims to spread the awareness but on the political field the initiative is Step Up
3) Volunteering for Resala Association to help poor people.