[Immediate Hiring] Customer Support Representative (From home) -CAN Speak Malay language ONLY

$10-30 USD

Closed

Posted

over 1 year ago

$10-30 USD

Paid on delivery

Responsibilities: Manage large amounts of inbound and outbound messages and calls in a timely manner. Follow communication 'scripts' when handling different enquiries. Determine customers' needs, clarify information, research every issue and provide solutions and/or alternatives. Take initiative to upsell products when they arise. Establish sustainable relationships and engage customers by taking the extra mile. Keep records of all conversations in our call center database in a comprehensible way. Attend educational seminars to improve knowledge and performance level. Meet personal/team qualitative and quantitative targets. Requirements: Required language(s): Malay Fresh graduates who are interested to start their career in a call Centre are also encouraged to apply – TRAINING Provided Each shift consists of 10 working hours [inclusive of 1 hour lunch]

Customer Service

Customer Support

Project ID: 34381246

About the project

5 proposals

Remote project

Active 2 yrs ago

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5 freelancers are bidding on average $21 USD for this job

@alitariq09061991

I have read the project's details and willing to serve you as a Customer Support Representative. I have provided customer support to lots of my Amazon, eBay, Shopify stores clients via Zendesk, Gorgias, Slack, Tawk, Facebook, online chat, etc. Feel free to contact to discuss further on the project.

$30 USD in 7 days

5.0

(3 reviews)

4.2

@rosmawatimdzin

Hi, Hi there, I am Rosmawati, a native Malay from Malaysia. I am an expert in the Malay language and I can translate English to Malay and vice versa. As you need a person to manage large amounts of inbound and outbound messages and calls in a timely manner with following communication 'scripts'. I've experience in sales and marketing , dealing with customer direct and indirectly. I am understand to determine customers' needs, clarify information, research every issue and provide solutions and/or alternatives.I can keep records of all conversations in the call center database comprehensible way.I would be able to attend educational seminars to improve knowledge and performance level if any require and also meet personal/team qualitative and quantitative targets. As a new freelancer, it is a pleasure and a big opportunity for me, I could see myself working on your team. Thank you for reviewing my proposal and do not hesitate to contact me. Looking forward to good news from your team. Best Regards, Rosmawati Md Zin

$15 USD in 5 days

0.0

(0 reviews)

0.0

@Addina27

Hello there! I am Addina. I have read your project description and I am here to help you out! I am native Malay speaker. I am dedicated and hardworking person that you are looking for. I can start working as soon as I have been awarded. Please do not hesitate to message me for further discussion. Looking forward to hear from you soon. Thank you. Regards.

$20 USD in 7 days

5.0

(1 review)

0.0

@mazniramiswan

Hi there, I was looking at your project details and understand your needs. I am able to take this responsible. I am available to assist you immediately. I am native Malay speaker and experienced in Customer Support and Customer Service for more than 5 years (off the platform). Excited to contribute my forte capacity in this project. I am open for discussion with you at your convenient time. Thank you for reviewing my proposal and looking forward to your positive feedback. Regards, Maznira.

$20 USD in 7 days