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Customer Service

$15-25 USD / hour

Closed
Posted over 4 years ago

$15-25 USD / hour

Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.
Project ID: 20827310

About the project

10 proposals
Remote project
Active 5 yrs ago

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10 freelancers are bidding on average $20 USD/hour for this job
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Hi, I am an Engineer having experience of more than 10 years in the Technical Sales/ Business Development. I would love to do this. Thanks, Furqan
$40 USD in 10 days
5.0 (3 reviews)
3.4
3.4
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Hi i have my own callcenter in India with experienced Customer Support esecutives we are expert in customer care and Support work as we did several projects for different countries
$16 USD in 45 days
4.4 (10 reviews)
3.6
3.6
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Hello, I am excited to be applying for this position as i believe i am the best fit and i will add great value if given the opportunity. With over four years of experience in Business Development & Customer Service, i have honed skills in effective customer interface to ensure optimum customer satisfaction, market research which ensures that the organisation is up to date with improvements in the industry in order to gain more market share. I am dedicated, focused and goal oriented. Timely on delivery of tasks and great attention to details to ensure no mistakes are made. I am eager to start immediately. Looking forward to hearing from you. Thank you.
$15 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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Hi Honorable Client, I’m a detail oriented multi-talented Virtual Assistant. I’m an expert in performing various types Administrative, Customer Service, e-Commerce, Human Resource, Procurement, Logistics, Supply Chain and Data Entry related tasks. My immense practical experience, in those activities where you need support, makes me the best candidate for this project. I’ve enriched my experiences from practical business fields. At present I’m engaged with almost similar responsibilities. I’m delightfully offering myself to work for you as a Virtual Assistant. Since 2013 I have been working as a VA. Details of my Administrative & Customer Service skills are listed below :: • Email Management, Internet searching, Online form filling, Manage social media posts, • Customer Service, Respond to inquiries, Process Refund, Managing Team Members • Managing online stores like Amazon, Alibaba, Ali-express, eBay etc. • Handle HR related all functions e.g. posting ads, primary Interview, On-boarding etc. • Appointment fixing, Managing & maintaining daily Calendar, Prioritizing appointments, Manage travel arrangements, • Coordinate and manage team meeting, take minutes of meeting, Prepare Reports • Buying required materials for Office & Home • Prioritize and manage multiple projects in a timely manner in order to meet deadlines. • Making SOP for my working areas & Making training videos I’m quite sure, you will feel relaxed assigning your work-loads on me. Regards PK Paul
$20 USD in 40 days
0.0 (0 reviews)
4.4
4.4
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Hello there, I have just reviewed your job posting and it really caught my interest. I have a huge background in the customer service field working for big US companies like DXC, Johnson Control, Trading212, and GoDaddy. I was not only a Customer Service Specialist but a Customer Care Supervisor for Trading 212. I have very analytical and problem-solving thinking. I am sure I am perfectly suitable for your job not only because of my experience but because of my big motivation and willingness to go the extra mile for each customer. If you choose to work with me I can assure you that I will exceed your expectations. Best regards, Asparuh R.
$24 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi . My name is Majid, I am the right person to do this job , please give me more details and I am glad to do business with you.
$15 USD in 1 day
0.0 (0 reviews)
0.0
0.0
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I am currently working as Customer Service Representative supporting one of the biggest Telecom in the U.S, T-Mobile., I can work for billing, Phone Troubleshooting and Customer's call handling. I've been in this industry for 2 years now . I'm taking calls 8 hours a day for any types of concerns related to Telecommunication business.
$15 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I have experience in customer service for over 4 years as customer service associate, have handled different queries of US, UK & Indian customers. products like mobile billing, water & broadband billing, also have experience in Retention & Collections. While interacting with customers use to listen them carefully & proposed resolution as per the process. I possess good knowledge of problem solving, Listing & empathy skills. (I Have worked in inbound/Outbound & Email/Chat processes) I believe in quality work and passionate to meet the given timelines. So two things are for sure... 1. You will get quality work. 2. Deliverables will be on time.
$20 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello there, My long-term experience in the customer service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have experience as a Technical Support Representative for a cable company, as well as being a Customer Support for a telecom account and a business account. All in all, I have 8 years experience as Customer Support in the corporate world. My most recent experience as a Customer Support is from a drop shipping business that handles shipments worldwide. Aside from answering customer’s emails thru Freshdesk and Facebook Messenger like asking information about the product, tracking orders, reporting broken/faulty items, asking for refund/replacement, I’m also an Order Fulfillment Expert from the same online store. I fulfill products everyday from Shopify and Aliexpress. We also pay the services of a logistics company to ship our products to different destinations worldwide. I communicate with the logistics company agent almost on a daily basis for questions, concerns, issues and to make sure everything runs smoothly. I use different tools and websites like Paypal, Stripe, Gmail, Freshdesk, Dropified, Skype, Snagit, Excel, Word, Docs, Sheets that goes along with my everyday tasks. I believe that I have enough Customer Support experience for the position that you are looking for. It would be a pleasure to know you better and I look forward to hearing from you soon.
$15 USD in 40 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of UNITED STATES
Fremont, United States
0.0
0
Member since Aug 16, 2019

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