Customer Service -- 2

Hello, I'll be very pleased to work with you as a Customer Service / Customer Support. I am a graduate of Bachelor of Science in Information Systems in one of the top universities in our country. Also, I have 3 years of experience as an application support in a multinational management consulting, technology services and outsourcing company. Thus, I'm also experienced with helping customers troubleshoot should they have difficulties using clients' websites and applications. I enjoy interacting with customers and helping them find exactly what they're looking for. I can type 61 wpm. I am attentive to details that helped my employer saved money when I found inaccuracy in information or data. I have also an email support experience on one of the businesses here in Upwork wherein I answer product-related emails, complaint emails, refund emails, etc. On this business, we use Zendesk to manage emails/tickets and Shopify to track the orders. Also, we encountered thousands of emails on this business and we answered it fast but with quality response on a regular manner. We also support the comments and messages in Facebook. We used Agora to easily track them. Besides on my experiences, I am fast learner, efficient, adaptable, goal-oriented and quality-oriented. I'll be so glad if you give me the opportunity to show you exactly how I can be useful to your organization. I promise the best support for your customers if I'm given this job. I look forward to reading from you soon.