As a rapidly growing business, we're seeking an adept Zoho CRM developer for extensive customization and development to enhance our sales process. Specifically, your task would include:
- Constructing a customized deals module with a sophisticated canvas, distinct pipelines, and adequate pipeline reporting.
- Instituting a review and loyalty program to reward our dedicated customers and encourage repeat business.
- Building an informative segmentation and marketing attribution module to aid with our marketing tactics and customer understanding.
- Establishing a referral program for word-of-mouth advertising, leading to more potential customers.
- Assisting with the integration of call tracking metrics to monitor our communication performance.
- Providing support with CRM workflow automations where necessary to streamline operations.
- Aiding in building targeted journeys in Zoho marketing automation for a personalized client encounter.
Preferably, the ideal candidate holds significant experience with Zoho CRM, specifically with the Deals module, segmentation and marketing attribution, and implementing a review and loyalty program. Your major strength should be optimizing the sales forecasting through the design of customized dashboards as well as integrating email.