Find Jobs
Hire Freelancers

Customer Service Script Writer

$15-25 USD / hour

Closed
Posted almost 6 years ago

$15-25 USD / hour

We are seeking an experienced call center operations writer with a keen understanding of e-commerce direct marketing to help us from scratch create documentation requirements, including a policies and procedures manual, training materials, all scripts for inbound agents, and development of a call scripting tool and other potential documents related to the operation of our call center (chat, e-mail, text). Given our high standards, the ideal candidate must be highly detailed-oriented but also be versatile and flexible enough to take on additional support responsibilities as we expand our product line and presence within our customer base/market. This person must also be customer-oriented, reliable, and deadline-driven. We are working on this urgently, and our team is working 24/7 to transition to in-house support so need someone that can dedicate time immediately.
Project ID: 17460218

About the project

13 proposals
Remote project
Active 6 yrs ago

Looking to make some money?

Benefits of bidding on Freelancer

Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
13 freelancers are bidding on average $27 USD/hour for this job
User Avatar
I use the following process to write your script: I learn and fully understand what your business does and the benefits you offer your customers. You will get a script that identifies your customer's problem and how you solve it. A compelling call to action: I write a clear direction on what customers should do when they're ready to move forward, for example: "Talk to us" "Start your project today" "Contact our sales team to find out more". These are all calls to action that get customers knocking on your door. A professionally written voice-over: you can see some scripts I have written. Each video script has a spoken tone is well paced, doesn't rush, and delivers everything that needs to be said, clearly. This is not an accident - I make an initial draft of the voice over and then re-write it over and over until it is perfect - and that's just the first draft you'll see. In summary, you will get a top quality piece of work that tells a good story, has a clear marketing message and lets you produce a great video.
$55 USD in 40 days
4.9 (316 reviews)
8.2
8.2
User Avatar
Hi, I have been writing top quality matter in different genre and e-commerce is one of them. I can provide a document that is immaculately designed from scratch covering operations, policies and procedures manual, training materials, all scripts for inbound agents, and development of a call scripting tool and other potential documents related to the operation of our call center (chat, e-mail, text). I understand and respect your urgency and will provide you with your complete work within the time committed. I am a well-respected Business and copywriter on this platform. I look forward to your response. Regards, Shameel Kazi.
$22 USD in 40 days
4.9 (333 reviews)
7.3
7.3
User Avatar
Hi there, I am an experienced freelance writer with a broad range of writing styles especially content, articles, blog posts, SEO articles, etc. With relevant experience in Education and English, I can take on any writing, editing and proofreading assignment. I spend time carefully considering every single word and crafting well-researched content with a unique voice and flow. I possess the creative streak to take any complicated material and present it so as to make it easily understandable and comprehensive. I am a creative thinker, which allows me to anticipate your needs and provide truly original content. I approach each new project as if it were my own and through that approach ensure a high quality product. You benefit because I care about my work. Client's satisfaction is my top priority. I keep deadlines and do thorough revisions of my work. So, If you’re ready to start working with me then knock me for further discussion! Can you tell me more about your project? Also, I would like to know about what type of writing do you need? ,length etc. Love to know more if you’d like to chat about it. Cheers! Alan Richards
$33 USD in 3 days
5.0 (36 reviews)
5.5
5.5
User Avatar
Hello, A perfect script is a script that sells an existing ideal in a new way to entice and make the audience more inquisitive to buy it. Hiring me solves your problem of getting poorly written or formatted scripts with bad qualities. My writing style keeps the reader glued to their screen because it engages and communicates with them in their language. If you hire me, you will get a script that matches your expectation and quality requirement. If you are reading this now, it means you are one step away from getting the perfect script of your dreams, contact me now. Regards
$27 USD in 40 days
4.9 (47 reviews)
5.6
5.6
User Avatar
Dear Sir or Madam, I am a highly experienced, professional scriptwriter who can deliver engaging, quality content across a broad variety of genres. With an accomplished work ethic and dedicated approach, I deliver the content you need on time, every time. Driven to provide the highest quality outcomes, I produce imaginative, engaging content that will enhance your reputation, brand or subject, providing audiences with thoughtful and entertaining scripts that enhance your project goals, all delivered to your deadline as required. To provide you quality work, I have placed my bid on your recently posted job Customer Service Script Writer . Look forward to working with you and I am eagerly waiting for your response Kindest Regards. Janelle H.
$27 USD in 4 days
4.9 (56 reviews)
5.7
5.7
User Avatar
Hi LarbyAmirouche, We are professionals with a wide knowledge of e-Commerce and product descriptions. Please share more details regarding your project. Thank you
$22 USD in 40 days
4.9 (23 reviews)
4.1
4.1
User Avatar
Hi, I’d like to be considered for this job post related to writing customer service script I am a qualified professional writer who understands the need of your project and can deliver you outstanding quality work as you expected. My goal is to satisfy my clients according to there need and make them succeed in there work. Please leave me a message so we can discuss it further. Skills: Business Writing, Copywriting, Customer Service, Customer Support, Proofreading Regards, Moeez. H.
$22 USD in 40 days
4.9 (13 reviews)
3.8
3.8
User Avatar
Hi we are expert in customer support service and we can help you with best customer service. Votiko is established in 2004. Votiko has 45+ superstar telemarketers Team available to provide telemarketing service. At votiko, we have a professional, high performing and vibrant work force. Our values are integral to our success, and they are what differentiate us from the rest. Votiko provides the range of services: Outbound call Center Services The Outbound call center may be defined as the center that makes outbound calls either to the existing or potential customers on behalf of a company or a client. Our specialization in outboundprovides the best creative, dynamic and cost effective outbound call center solutions. - 24X7 Customer support - Outbound Callcenter Service - Appointment setting service - Cold calling - B2B & B2C Lead Generation Services - Market Research & Surveys - Collection Services Inbound Call Center Services Our professional approach to provide the best inbound call center solutions for companies/organizations results in an increased revenue. - Inbound Sales Services - Enquiry Handling Services - Help Desk & Technical Support Services - Call Handling service - 24X7 Chat support service - Administartion and Virtual assistant support Whichever you choose, we will do our best! Glad to meet you . Votiko team
$15 USD in 40 days
5.0 (3 reviews)
3.5
3.5
User Avatar
Hi we are expert in customer support service and we can help you with best customer service. 24X7 BPO is professional telemarketing company established since 2004. We have a team of superstar telemarketers expert in selling / lead generation / upselling / customer support. At 24X7 BPO, we have a professional, high performing and vibrant work force. Our values are integral to our success, and they are what differentiate us from the rest. 24X7 BPO provides the range of services: Outbound call Center Services The Outbound call center may be defined as the center that makes outbound calls either to the existing or potential customers on behalf of a company or a client. Our specialization in outboundprovides the best creative, dynamic and cost effective outbound call center solutions. - B2B & B2C Lead Generation Services - Telemarketing Services - Market Research & Surveys - Collection Services Inbound Call Center Services Our professional approach to provide the best inbound call center solutions for companies/organizations results in an increased revenue. - Inbound Sales Services - Interactive Voice Response (IVR Services) - Enquiry Handling Services - Help Desk & Technical Support Services Whichever you choose, we will do our best! Glad to meet you at freelance. 24X7 BPO team
$15 USD in 40 days
5.0 (2 reviews)
3.3
3.3
User Avatar
Hi, My proposal is in regards to writing a screenplay or script writing. I'll be using my own experience of last 5 years and relevant skills to come up with the desired results for your task. My relationship will provide the ideal stepping stone for not only creating compelling content but distributing it to the right audience for your need. My objective is to deliver an excellent service to meet up with your desired expectation with your work. I will look forward to hearing from you to discuss next steps. My skills: Article Writing, Blog, Business Writing, Content Writing, Research Writing Regards, Samaad
$50 USD in 40 days
4.6 (8 reviews)
3.3
3.3
User Avatar
Hi! I am a professional business managemant documentation creater having experience and expertise for preparing these documents for various businesses. I will comply my deadlines. Contact me.
$25 USD in 60 days
5.0 (4 reviews)
0.9
0.9
User Avatar
Greetings, Our knowledge of content writing includes writing SEO (search engine optimization) and UAW (unique article wizard) styles of writing which are styles that are considered more in content marketing and management. Our experience includes writing articles, blogs, Press release, Proofreading, Website content, Resume writing, Blog submissions, Editing and so on. We have the ability for producing error-free; grammatically correct content on any given topics as we are premium members for CS plagiarism checker. We can write fantastic content under strict time requirements. Though, we believe more in customer satisfaction and assurance of quality work. Regards
$22 USD in 40 days
0.0 (1 review)
0.0
0.0

About the client

Flag of UNITED STATES
Highland Park, United States
0.0
0
Payment method verified
Member since Feb 8, 2017

Client Verification

Thanks! We’ve emailed you a link to claim your free credit.
Something went wrong while sending your email. Please try again.
Registered Users Total Jobs Posted
Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)
Copyright © 2024 Freelancer Technology Pty Limited (ACN 142 189 759)
Loading preview
Permission granted for Geolocation.
Your login session has expired and you have been logged out. Please log in again.