Virtual Assistant for Medical Spa Practice

Job Description: We are a dynamic Medical Spa looking for a proactive and professional Virtual Assistant to join our team. The ideal candidate will have a background in the medical spa or wellness industry, with a strong understanding of our client’s unique needs and expectations. Your role will ensure smooth operations by managing phone calls, engaging with leads, scheduling appointments, and potentially handling social media accounts. Familiarity with the GoHighLevel platform is highly advantageous. Responsibilities: - Answer incoming calls and provide pertinent information to callers, screen and direct calls to the appropriate party, or take messages as necessary. - Be able to communicate and escalate issues to the manager - Follow up on leads generated from our advertisements by calling potential clients, providing them with information about our services, and nurturing them through the booking process. - Schedule and manage appointments accurately to ensure optimal use of time and resources. - Maintain a high level of professionalism and confidentiality at all times. - Able to manage and update social media platforms, creating engaging content that aligns with our brand and attracts new clients is a plus. - Utilize the GoHighLevel platform for CRM and marketing automation tasks. - Perform various administrative tasks to support the team and ensure efficient operation. Qualifications: - Proven experience as a Virtual Assistant, preferably within a medical spa or similar environment. - Excellent phone etiquette and a friendly demeanor. - Strong organizational skills and the ability to multitask effectively. - Ability to work independently with minimal supervision. - Experience in managing social media accounts for businesses is a strong plus. - Experience with GoHighLevel or similar CRM and marketing automation platforms is highly desirable. - Must have a reliable internet connection and a quiet workspace for handling phone calls. - Fluent in English with excellent written and verbal communication skills. What We Offer: - Remote work opportunity with flexible hours. - Competitive pay rate. - Commission pay on booked & showed consultations. - A supportive and positive work environment. - Opportunity to grow and take on more responsibilities within the company. If you are passionate about the wellness industry and thrive in a fast-paced, client-focused environment, we would love to hear from you. Please apply with your resume, a brief cover letter detailing your relevant experience, and any success stories of past roles in a similar capacity. How to Apply: Please submit your application directly through this Upwork posting. Include the following in your application: 1. An updated resume detailing your relevant experience. 2. A cover letter explaining why you fit this role perfectly. 3. If available, examples of social media accounts you have managed or content you have created. 4. Your availability and preferred working hours. We look forward to your application and hopefully welcoming you to our team!