I have been a virtual assistant in different areas. I have worked as Logistics Expediter for US company in operations for updating critical freight pickup/delivery status. Ensuring accurate and timely system updates are correctly communicated with Project Managers (PM). Tracking/tracing and update all truckload and partial shipments.
I have also worked as Virtual Assistant for Real Estate Broker located in Boston, Massachusetts, Colorado and United Kingdom.
A Collection Specialist for MFG Solutions under IPP(Insight Practice Partners) a Medical Billing Company located in California for 3 years. Calling insurance companies all over California to have all aging claims get paid and completely process,including resubmitting claims, filing an appeal for denied claims.
A Technical Support Representative for Hewlett Packard a well known computer company in the United States for 3 years and 2 months, assist customers and properly diagnose the root cause of their technical issues, while providing a time bound and accurate resolution. With wide knowledge in troubleshooting Windows XP, Vista and Windows 7 issues.I have wide experience with hardware and software issues.
Proficient in Microsoft Office – Excel and Word, Excellent internet research skills, Excellent written communication skills, Typing and data entry skills, Good analytical skills and the ability to make good decisions about how to enter data when judgment is required, Extremely detail oriented and organized,