In my previous role at a coporate as a Product/Project Manager, I successfully developed and executed a comprehensive product strategy for two mobile applications, resulting in a remarkable 40% increase in product adoption within six months. I actively gathered user feedback through surveys, emails, and interviews, translating insights into technical solutions that reduced customer support tickets by 20% in just three months.
I presented valuable insights from market research through dashboards, collaborating with cross-functional teams to implement new findings in product development. I integrated the mobile application with CleverTap to analyze what hindered customers from using the application after the onboarding process. I also used CleverTap to analyze and understand several roadblocks in the application. Upon recognizing and implementing improvement oppurtumities, the product functionality was enhanced which led to 20% increase in user retention.
My proficiency in Clevertap analysis aligns perfectly with your requirement to delve into the retention funnel, track key actions/events, and optimize conversion rates. I have a proven track record of implementing robust bug tracking systems using tools like JIRA, resulting in a 30% decrease in average bug resolution time and ensuring bug-free product releases.