Make changes to Osticket opensource PHP software for internal use
₹1500-12500 INR
Cancelled
Posted about 8 years ago
₹1500-12500 INR
Paid on delivery
Hi,
We have a requirement for editing Opensource PHP application Osticket to suite our Organization needs.
You can know more about the application @[login to view URL]
We want the following changes to the application. Please study them and come up with your best possible effort estimate
1. OS ticket allows only reply option for tickets. A new option is required to forward the ticket to some email id but the ticket track should not be lost in due course.
2. When one agent is working on ticket (ticket is assigned to agent1) and 2nd agent tries to reply on the ticket, an error message should be thrown as 1st agent is already working on it. But admin should be able to reply to the ticket.
3. Do cosmetic changes to the application by changing the colors in way that it looks corporate professional site.
Regards,
Sridhar
I have read your project details, and I am interested in offering my services.
I provide 100% satisfaction guaranteed on all my work.
Milestone is required to begin; to be released when the job has been satisfactorily completed.
I estimate a 3-4 day turnaround (including weekends) on this project.
ftp details to your server will be required.
Contact me at your soonest convenience so we may get your solution delivered quickly.
Thanks,
coderXO
Have an Experience on AWS, OVH etc Various Cloud Platforms & as a System and Database Administrator. Have Worked on Various Issue Tracking Tools Like, Redmine, OSTicket, JIRA etc.