compliance software

I want to develop compliance software that works with the phone and the computer for my industry. Question and answer secession. ## Deliverables The system that I want needs to be able to chart out a direction for the client as to weather they (client) should be turned down as a client do to a sales person making false or misleading statements or the client being rejected do to and material omission, or the client might be excepted for a directed to an alternate program. The program must allow recorded data storage/q&a call.