Hi,
I am Cherie Lyn Maglinte-Vendiola, an experienced virtual assistant and Customer Service Specialist from Dumaguete City, Philippines. I have been into online freelancing since 2008. Before working online, I have worked as a customer service representative in a BPO company and after that, I spent a few months in a small article writing firm. When I started freelancing online, I started as a freelance writer or a ghost writer. Among my previous works was with a website design company based in Los Angeles, California wherein I played as a project manager/admin assistant for more than 2 years. As a project manager, I had handled most of the essential tasks that my boss had assigned to me like gathering leads, sending out proposal letters, responding to chats and emails from clients, data entry, billing, and scheduling. All these projects have brought me so much experience, which I can say have also helped me in developing my skills. Moreover, my latest work was with Thrive Home Furnishings (a furniture company based in Los Angeles) where I handled both live chat and email support for more than 2 years. I am always aiming for excellence that is why I am proud to say that I always get 100% Customer Satisfaction in our Monthly Performance Report, and my manager can prove and support that. In addition, I am very well adjusted to working with different time zones.
I am looking forward to hear your favorable consideration.
Thank you,
Cherie