Kuldeep Chand Rathore
SAP CRM Certified Consultant
Career Objective:
To start as an IT professional and enhance my skills in the field and work towards my personal and company’s improvement by utilizing both my hard skills and soft skills.
SAP SUMMARY OF SKILLS AND EXPERIENCE:
• SAP Certified CRM Functional Consultant.
• Having 4 Years of Domain Experience with ERPs (In4velocity-CRM & SAP ERP End User).
• More than 4 years of experience in In4suite-CRM operation and support.
• Distinction of solving the users/customers queries and in raising profitability of the organization through IT support and Operations.
• Highly motivated strong work ethics with communication skills.
• Ability to work as both individual and as a team member.
SAP CRM SKILLS
CRMs: SAP CRM 7.0, EHP-2.
ERPs: SAP R/3 ECC 6.0.
Base Customizing: Business Partners, Business Partner Relationship, BP roles, Organizational Model, Organizational Data Determination, Activity management, Actions.
Marketing: Marketing and Campaign Management, Segmentation, Target Groups, Lead, Creation of Marketing plan, Creation of campaigns, Surveys.
Sales: Lead management, Opportunity management, Quotation management, Activity management, Sales cycle.
Service: Service order management, Complaint and Return management.