Must have:Minimum 3 years? experience in implementation and support of Service Now in large [login to view URL] of ITSM Tools ServiceNowHigh Knowledge of Java and Java Script, SQL queriesAbility to work under pressure and meet [login to view URL] knowledge OS (Windows 2003/2008, Linux)High Knowledge office (MS Excel, Word etc).High knowledge of databases (MS SQL/MySql/Oracle)Knowledge of HTML, XML and [login to view URL] in Computer Engineering (or equivalent experience will be considered)Must be able to speak & write fluent English Good to have:Knowledge of ITSM best practices (ITIL).Service Now Certification-