I have 7 years of experience in BPO industry. I have been working in this field with different companies Directly and Indirectly.
I have personally worked for Sunny's Worldwide (USA) for more than six months. I was use to perform multiple jobs while i was working for them like Follow Up on call, Reservation, Assigning Chauffeur, Dispatching, Email Follow ups. Also have experienced team to work for the specified project.
I have the pleasure to work with companies like At&t , DirecTV , Charter Spectrum, Comcast, Time Warner Cable, RCN, Cox Communications and many more. Achieved the sales targets by answering inbound calls and via chat support.
I have a team of 10 members now who have experience in the BPO industry with working on various projects like Solar Energy,Medical Billing, Electricity and Gas.