Dear client,
I'm pleased to apply for the position you posted, I'm college graduate with advance knowledge on provision of a professional customer service and data management. With advance digital literacy, IT enthusiast and certified with diploma in customer service and IT also certified on Fundamentals of Online Work course and Web Research and Web Research. My past experience working in a busy industry instilled in me with unique skills to offer required quality service. I’m experienced in the use of computer applications for both production and communication.
With proven ability in how to collect, analyze, store, and retrieval of data, for information processing, I have great database management skills. I pride in ability to observe accuracy, error free and reliable data and information at all times, virtual and physical assistance and customer service is my passion, proficient in both written and verbal communication skills and fluent in English. I understand all elements and principles of professional customer service (virtually or physically) and a great knowledge on emails & phone calls etiquettes.
My strong points and skills are; Email-handling, data-mining, cold-calling, lead-generation, Google docs, call-handling, appointment-setting, MS Word, Excel, Access and Powerpoint, internet-research, virtual-assistant, customer-support, data-entry, phone support, online-instructor, Administrative-support, social-media-marketing, telemarketing.