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Call Customers for Subscription Renewal

$2-8 USD / hour

Closed
Posted almost 10 years ago

$2-8 USD / hour

[login to view URL] is Looking for an individual who can make daily phone calls to our list of existing customers, whose subscription to our services is up for renewal, we are selling sales leads to our customers - moving companies in the USA, known as 'moving leads' We will provide access to our simple CRM , where you’ll get the customer contact info: company name, person name, phone number and other info., to help you contact him and perform the follow up. The main goal is to get the person in charge to renew their subscription and purchase more leads Follow up sequence: -Call and try to get the person in charge on the phone, and forward the call to another extension to be handled by the company's in house sales, while the customer is on hold, you will announce the customer company name and person name to the in house sales who will take the call from there. Use: “Hi, I’m calling from [login to view URL] regarding your account with us, may I speak with <name> please? - If the person in charge is not available, try to leave a message : a. if there’s an answering service leave this message, “Hi, I’m calling regarding your account with [login to view URL], the lead-providers, I’m just following up on your account with us - it’s up for renewal –please call me back at (201) 735-7744” b. if you leave the message to a live person, use: “please call Ron from [login to view URL] re. your account with us, direct # is 201-735-7744” - Call again the next day. - If the person in charge or anyone else is not interested in the service, ask politely: “When will be a good time to follow up with you? “and update the CRM accordingly (call after the date xx/xx) - Calls will be made during US business hours across all time zones depending on the State. - at the end of each conversation you will provide a short, 1-2 sentence report In the CRM to describe the result of the conversation. - the CRM will be updated and by you and the in house sales.
Project ID: 6141553

About the project

10 proposals
Remote project
Active 10 yrs ago

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10 freelancers are bidding on average $7 USD/hour for this job
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Hi there. My name is Charlene. I am a reliable and ambitious individual with a positive attitude who works sincerely and has great determination to complete task. I possess many skills in the area of customer service. I am competent with the use of Microsoft Office, Open Office and have a current typing speed of seventy (70) words per minute with 100% accuracy. I have worked 4 years at a law firm doing the duties of a Receptionist, Office Attendant, Legal Clerk and Personal Assistant, 2 years at a Cable, Internet and Phone company (Comcast) as a Customer Account Executive and I have been a Freelancer for the past year and three months doing Data Entry, Transcribing, Telemarketing and Phone support. I believe that being discreet and pleasant will make me a suitable applicant. I trust that I would be a valuable asset to you. My objectives would be to utilize my knowledge, skills and experience in any obstacle that may come my way. Voice sample is available in my Portfolio. Please have a listen. CV will be presented upon request. Would love to read from you soon and I am also available for immediate start.
$8 USD in 15 days
5.0 (6 reviews)
5.7
5.7
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I am a native English speaker from the U.S. I have experience working in call centers making outbound sales calls. I would love to be able to help you with this project.
$8 USD in 15 days
4.8 (2 reviews)
1.2
1.2
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Hello, I have been doing customer service for quite a few years. I have lived in the USA all my life and speak English well. If I understand your ad this is not a sales job, I am just contacting customers to see if they are interested in renewing their subscription and then let house staff handle the sales portion.
$6 USD in 15 days
0.0 (0 reviews)
0.0
0.0
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DE Solutions Center is an innovative contact center within all industries providing cost effective resolutions to help your organization grow, reduce your company cost and increase customer loyalty. Our main goal is to assist in reducing inefficiencies within your process and minimize the need for off-shoring, whether in customer service, inbound or outbound sales, and/or technical support. Our 24-hour contact center houses some of the most experienced and highly trained individuals for all of our partners’ needs. Our expertise and knowledge of our partners’ products enables us to be highly competitive in the marketplace and have an excellent response time for our partners and their customers. DE Solutions Center is dedicated to ensuring the growth of your organization and maintaining our position as an industry leader.
$13 USD in 15 days
0.0 (0 reviews)
0.0
0.0
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Good Afternoon. My name is Sergio I. Cortes Jr. I am a U.S. based independent consulting professional and new freelancer.com platform user. My experience spans over fifteen years across many industries and business sectors in all aspects of accounting, compliance, finance, law, and management. I have a small group of stay at home American English speaking professionals. Please disregard the bid details and provide me your on-line schedule to arrange a more in-depth discussion via private message about your project. I am looking forward to a long-lasting and mutually rewarding business relationship. Thanks and Regards. P.S. Please do not award the project to me unless we establish communication via private message.
$2 USD in 15 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of UNITED STATES
maywood, United States
0.0
0
Member since Oct 21, 2010

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