Joseph B. Profile

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$2 USD / hour

san mateo,

philippines

$2 USD / hour

It's currently 3:12 AM here

Joined June 25, 2014

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Joseph B.

@zephrob

0.0

(0 reviews)

0.0

$2 USD / hour

san mateo,

philippines

$2 USD / hour

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Data Entry Worker - Articles Content Writer - Microsoft Office

My objective is to be part of a dynamic organization where I can enhance my skills and talent to be a key contributor to the company’s development. I've worked with BPO companies in the Philippines for almost 3 years and graduated at Our Lady of Perpetual Succor College with the Bachelor's Degree in Education Major in English

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Experience

Philippine Red Cross

Jun 2012 - Present

I'm working as a volunteer instructor for Philippine Red Cross. I'm usually sent to places to conduct trainings, seminars and lecture demonstration. I teach First Aid and Basic Life Support to various participants regardless of race, age, gender preference, nature of work etc. while promoting the 7 fundamental principles of the movement.

Expert Global Services (EGS)

Mar 2011 - Mar 2012 (1 year)

I worked as a technical support representative in a BPO company here in the Philippines for a telecommunication company in the United States. I started as a customer support answering general queries such as bills, charges and changing of account until such time I was trained for a different line of businesses. I supported technical concerns such as porting of numbers, handset issues, signal issues, activating phones and many more. Aside from that, I'm also supporting issues for general queries and prepaid

Teleperformance Philippines

Nov 2010 - Jan 2011 (2 months, 1 day)

As technical support staff, we address customers concern with their products and services. I worked as a technical support for a very famous printer brand for United States. We troubleshoot problems and as much as possible resolve the issue of the customer over the phone as we really value their business and personal time. We troubleshoot software, hardware and check settings and even connection concerns. We must maintain high sense of value for customer's time when performing troubleshooting steps and esc

Education

Bachelor of Secondary Education Major in English

Philippines

2012 - 2014

(2 years)

Bachelor of Science in Hotel and Restaurant Management

Philippines

2007 - 2011

(4 years)

Qualifications

Philippine Red Cross

2014

Undergone training for Disaster preparedness.

STI College Marikina

2014

Conducted training regarding first aid and lecture demonstration on the proper application of CPR.

Our Lady Of Perpetual Succor College

2014

Worked as a liaison and coordinator for the immersion of Education students in the community for one of the tribal groups in the Philippines. The aim is to have a hands-on experience teaching indigenous groups and to broaden the teaching perspectives of the future teachers.