Hi,
I have a total BPO experience of more than 15 years. I have worked with companies like Dell, Accenture, Sutherland, TCS, Wipro and few others. I have worked with almost all the ISP processes in the U.S like AT&T Bell, Hughes, AOL. I am an expert at troubleshooting all windows OS ( including win 10 ). Also have good experience in troubleshooting connectivity issues (wired and wireless), printer installation and troubleshooting. Also have through experience in virus and spyware removal & modem and router connections. My detailed resume is attached herewith for your reference.