Oluwatosin B.

My job experience include marketing and customer service officer.I presently work as an agent in a contact center with responsibilities which include answering inbound calls, taking customers' complaints and resolving issues, following up on customers' escalated issues and providing feedback via emails and telephone and capturing customers' interactions on CRM application for feedback purposes.I am here to handle your daily tasks in a professional and effective manner. I am poised to create value and deliver within a reasonable time frame.