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$25 USD / hour
Flag of OMAN
muscat, oman
$25 USD / hour
It's currently 10:44 PM here
Joined September 27, 2016
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Saif A.

@saifedge99

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$25 USD / hour
Flag of OMAN
muscat, oman
$25 USD / hour
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Software Support Engineer

Holder of a Bachelor's degree in Cyber Security, I've garnered professional experience as a Programmer, commencing my employment in 2017 and continuing to date. Presently, I serve as a Software Support Engineer on a full-time basis, while also pursuing part-time employment as a fitness instructor. Additionally, I operate as a freelancer, equipped with a diverse skill set that I deliver with a commitment to quality. These skills have not only bolstered my professional expertise but have also contributed significantly to the development of my character. I've honed my capabilities in video and image editing, and even designed my own business card when serving as a martial arts coach. Skills: Power BI: Proficient in utilizing it for comprehensive data analysis. Canva: Skilled in using it for creative design purposes. CapCut: Proficiency in video editing for diverse applications. Microsoft Office suite: Competent in Word, Excel, PowerPoint, and Access for various tasks. Adobe Software (Photoshop, Premiere Pro): Proficient in using these tools for image and video editing. Edraw and Visio: Skilled in creating detailed flowcharts using these platforms. Feel free to reach out to explore how my multifaceted skill set and experiences can be of value to your projects and initiatives.

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Portfolio

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Experience

Software Support Engineer

ONEIC
Sep 2022 - Present
1) Test, debug and provide ongoing support for company related app 2) Accept and incorporate customer and end-user feedback to further improve ONEIC products. 3) Diagnose and resolve errors and problems related to ONEIC 4) Assist the technology team. 5) First level support for customer service. Skills: Figma · Figma (Software) · Plsql · Postman · AnyDesk · Windows Remote Desktop · Microsoft Excel

Programmer

ONEIC
Jan 2018 - Present
1) Power BI 2) Ability to design and develop websites (HTML, CSS, JS, JQuery & C#) 3) SQL Queries in: a. Microsoft SQL Management Studio b. PLSQL (Oracle)

IT Technical Support

ONEIC
Apr 2017 - Mar 2023 (5 years, 11 months)
1) Be first point of contact for all IT 2) First level of support for call center team 3) Follow up with different organization for any kind of technical issue or projects. 4) Mobileapp tester for quality, design & performance.

Education

Bachelor of Cyber Security at Higher College of Technology

Oman 2010 - 2015
(5 years)

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