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seeduwa., sri lanka
It's currently 7:59 PM here
Joined April 26, 2012
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Matheesha C.
@prasannaodesk
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seeduwa., sri lanka
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Data Entry / Graphic Design / Logo Design / Web Development
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Portfolio
Portfolio
Data Entry / Graphic Design / Desktop Support
Data Entry / Graphic Design / Desktop Support
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Experience
IT Support Executive
Jun 2009 - Present
I am currently working for the Enterprise & SME Support Team for Customer Onsite Support on Server and Personal Computer Systems. I am working at Srilankan Airlines Onsite Support Engineering Team providing hardware support, diagnostics and repairing HP Desktops, Workstations and Notebook Systems. I am also supporting and troubleshooting hardware on HP ProLiant ML, DL and Blade Servers at Srilankan Airlines Data Center.
o Installation and configuration of Desktops, Workstations and Notebooks
o Install
IT Executive
Aug 2005 - May 2009 (3 years, 9 months)
Job role and Responsibilities:
Management of the operations within ICT Infrastructure, which means Server, Desktops, Workstations and Notebook hardware, Printers, UPS and other peripherals connected to these systems, Network connectivity installed within the organization premises.
Management of operations included the following:
o Handling the tasks of analyzing and solving hardware problems and its severity
o Responsibility for maintaining proper records on installed hardware components and system chan
Education
G. C. E. Advanced Level
(2 years)
Qualifications
Microsoft Certified System Administrator (MCSA)
IDM
2010
Microsoft Certified System Administrator (MCSA) - Messaging on Windows Server 2003
Microsoft Certified Professional (MCP)
IDM
2010
Microsoft Certified Professional (MCP) in Configuring, Installing and Administrating Windows XP Professional (MCP ID#6974492)
HP Accredited Platform Specialist (APS)
DMS
2011
HP Accredited Platform Specialist (APS) - HP ProLiant ML/DL/SL Servers -2010 (HP Learner ID PL70802389)
Publications
Project Documentation
IDM
Successfully completed the Project Documentation
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