Nancy A.

I'm a natural CX enthusiast, passionate about customer experience processes with a mindset on how to enhance customer &company success. I've 5+ years experience in call centre operations, B2B &B2C sales and customer retention having worked in telcos, renewable energy, media and startup industries. A great and dynamic team player who is ready to learn and grow. I have good analytical, communication, listening and sales skills that will add value and are quite essential leading to great customer experience hence, retention. Very service minded, enjoy working with different minds while learning and having fun. I love changing the lives of people for the better by embracing and being a lover of new technologies while staying very excited about the future.