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$25 USD / hour
Flag of EGYPT
alexandria, egypt
$25 USD / hour
It's currently 3:55 AM here
Joined May 19, 2016
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Moataz S.

@Mu3tazzz5

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$25 USD / hour
Flag of EGYPT
alexandria, egypt
$25 USD / hour
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Marketing Lead

With 7 years of working for multinational companies like _Vois, CEVA and SiriusXM, I have developed a bright experience in marketing, business development, strategic planning and customer satisfaction. In my previous role as Chief Marketing Officer, I have been responsible for all on and off-ground marketing activities and handling all primary interactions with our partners. These experiences have allowed me to develop strong analytical, problem-solving, and efficiency skills that I believe would be valuable for hiring.

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Experience

Chief Marketing Officer

OrderGO Ltd
Dec 2020 - Jan 2023 (2 years, 1 month)
- Create, plan and overlook all marketing activities. - Handling partnerships interface with funding banks. - Communicate with client monthly framework and required goal. - Analyze the results of market research studies in order to better understand the market. - Negotiate advertising contracts. - Develop a pricing strategy that will induce them to purchase the product or service. - Determine what type of media to use in an advertising campaign.

Expansion Director

Sirius XM
Jan 2021 - Dec 2021 (11 months, 1 day)
- Create, optimize, and evolve retention strategies to keep clients. - Identify areas of customer improvement as a result of the product use. - Develop an understanding of what is needed to create a great client experience. - Prepare presentations to various audiences to influence the loyalty and retention program. - Identify sales opportunities with customer service teams. - Introduce new products to valuable existing customers.

Operations Manager

_Vois
Feb 2018 - Dec 2021 (3 years, 10 months)
- Launching Complaints account, establishing solid ground policy to attain client continuity. - Review and Resolve Escalations ensuring a successful CRI percentage and FCR results. - Manage and Observe performance of team members and make arrangements to strengthen their lose ends. - Building partnerships with Team-Leaders to guarantee consistent deliverable hours and maintain superior SL. - Delivering coaching sessions to Team leaders to drive upcoming business plans.

Education

Bachelor

Alexandria University, Egypt 2010 - 2017
(7 years)

Mini MBA

Arab Academy for Science, Technology and Maritime Transport, Egypt 2015 - 2016
(1 year)

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