Manikandan K.

I have 5+ years of experience as a customer service agent. I have worked for companies like [login to view URL],[login to view URL] and [login to view URL] as a customer service agent. I have handled many complex issues in my experience.I am holding the highest CSAT score. I love solving customers issues I always put myself in the customers shoe's before responding to customers queries Skill set : Live Chat and Email Support Zendesk Customer Service Specialist Order processing and Refunding, Fraud detection,Merchant support Writing Item description, identifying profitable and top selling items Macro and templates creation for new processes I'm a quick learner and enthusiastic. I look forward to working with you as a customer service rep as well as your go-to guy for any additional projects. I am currently looking for both long-term and short term job as I am a full time freelancer. You can always rely on me to get the job done client satisfaction is my first priority.