I have had the privilege of spending the last 15 years supporting both nonprofit & for-profit organizations in the United Kingdom. Transitioning across several very interesting industries, my roles involved business development, marketing communications, customer support, and reporting & project management.
I now freelance as an Online Business Support Specialist; working with a diverse team of rockstar specialists while managing the delivery of large-scale projects.
In working with you, I offer to take on those tasks that you, as an entrepreneur, don’t have the time to do. I will give you the freedom to work on growing your business; knowing that the day to day operations are sorted. I will start from a position of understanding your big picture and the systems/processes you have in place, and ensure that we get the most value out of them.
Areas of specialty:
ADMINISTRATIVE (VA) SERVICES
★ Online business & project management ★ Business process optimization and development ★ Customer Support, Scheduling & reporting ★ Document preparation, proofreading & formatting ★ Data entry, analysis & reporting
DIGITAL MARKETING
★ Social media setup & management ★ Content and keyword research ★ Lead Generation ★ Sales copy and lead magnet design ★ Email marketing and newsletters ★ Blog management ★ Online course creation
SYSTEMS & PLATFORMS
(In addition to the full Microsoft Office and Google suite)
★ Microsoft Dynamics, Salesforce, Hubspot, Slack, Trello, Magento
★ Learning systems - CornerStone, Moodle
★ Social media - Facebook, Twitter, Instagram, Instagram, LinkedIn
★ Email marketing - MailShake, MailChimp
★ Online surveys - Survey Monkey, GroHawk
★ Others - [login to view URL], Hootsuite & Buffer (social media management), Asana & Trello (project management)
If you’d like to explore working with me, please drop me a message. I’d love to chat.