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laplace, united states
It's currently 2:23 PM here
Joined September 12, 2014
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Erkema H.
@erkema31
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laplace, united states
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DATA ENTRY / CUSTOMER SERVICE SPECIALIST JOB SEEKER
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Experience
FREELANCER
Jun 2013 - Sep 2014 (1 year, 3 months)
NEGOTIATING OFFERS FOR WORK SUCH AS RESUMES, POWERPOINT PROJECTS, EXCEL, AND WORD DOCUMENTS. COMPLETING RESEARCH FOR INDIVIDUALS ON A WIDE VARIETY OF SUBJECTS. COPY TYPING, EDITING, AND DATA ENTRY FOR VARIOUS INDIVIDUALS. MY ABSOLUTE MAIN GOAL IS TIMELY COMPLETION AND PERFECTION.
CUSTOMER SERVICE/ SALES CLERK
Jul 2011 - Jul 2013 (2 years)
PROVIDED CASHIER SERVICES TO CUSTOMERS. ASSITED IN THE STOCKING AND COUNTING OF MERCHANDISE. ENSURED THAT VENDORS RECEIVED PAYMENTS. PROVIDED INPUT ON MERCHANDISE WITH THE KNOWLEDGE OF THE CUSTOMERS' NEEDS GAINED THROUGH DAILY INQUIRES OF THEIR LEVEL OF SATISFACTION.
CUSTOMER SERVICE/ TECHNICAL SUPPORT
Sep 2008 - Mar 2009 (6 months, 1 day)
LEARNED HOW TO PROVIDE DETAILED TECHNICAL SUPPORT AND CUSTOMER SERVICE TO CUSTOMERS VIA PHONE. ALSO UPDATED ACCOUNTS, PROCESSED PAYMENTS, AND A PLETHORA OF OTHER TASKS THAT SHOWED ME THAT I WAS DEFINITELY A COMMODITY IN THIS FIELD OF WORK.
Education
HUMAN SERVICES MANAGEMENT
(2 years)
Qualifications
MICROSOFT WORKS WORKSHOP
UNIVERSITY OF PHOENIX
2013
THIS CERTIFICATION WAS COMPLETED IN ORDER TO LEARN HOW TO USE THE COMPLETE MICROSOFT OFFICE PROGRAMS; SUCH AS WORD, EXCEL, POWERPOINT, AND ACCESS ETC.
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