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$3 USD / hour
Flag of KENYA
nairobi, kenya
$3 USD / hour
It's currently 12:08 AM here
Joined April 30, 2022
0 Recommendations

Dennis K.

@densok

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$3 USD / hour
Flag of KENYA
nairobi, kenya
$3 USD / hour
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Network support admin

From networking with stakeholders and managing client-focused projects to identifying new business opportunities and building solid internal/external relationships, my background has prepared me to excel in diverse backgrounds. I have supported numerous stakeholder businesses and helped resolved a lot of technology related challenges, managed client accounts & resolved tasks assigned promptly. My ability to keenly analyze data, come up with solutions, solve problems, going extra mile by surpassing customer targets has made me handle almost any job assigned. I can communicate effectively and strategically with clients, time keeper, attention to detail, no excuses, independent, work under pressure, ethical in information exposed to as well as a mature professional. That said, i am confident that after my first assignment, you will see value in me and how i am talented, dedicated individual ready to deliver to your targets with ease and uplift your institution.

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Experience

Soc engineer

Safaricom
Jun 2018 - Present
Monitoring, escalating, tracking, reporting and updating incidents or requests based on analysis results

Education

Telecommunications

Kenyatta University, Kenya 2011 - 2014
(3 years)

Qualifications

ccna

Cisco
2015
This certification recognizes basic skills in installing, supporting and troubleshooting wired or wireless networks.

ITIL

People Cert
2020
A set of best practices for delivering IT service, also its a way of standardizing the selection, planning, delivery, and support of IT services so as to maximize efficiency and maintain predictable levels of service.

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