Bhuvan Krishna K.

Worked as Senior Team Leader with 5 years of professional experience at SLK Global Solution Pvt Ltd, Pune, handling a team of 35 resources for an reputed financial institution based out of US. Worked one & half years with Zensar Technologies, Pune as a Quality Coach. Worked on a web interface (Smoogle) that receives various semantic (natural language) queries via sms, that passed through a hybrid (automated + manual) search engine. The role was to interpret, categorize, research and then send the answers to the queries within the required response time limit (3-4 mins) Worked as Flow Manager we were also responsible for correctly routing these queries through the hybrid system modules and assisting the researchers in their queries