With an MSC in Mass Communication, I bring a strong educational background to my professional experience. Currently, I hold the position of Senior Manager of Integrated Systems, where I excel in handling access control integration deployments, testing, HL7 integration, project management, customer service, ticket management, phone support, and conducting meetings. I also contribute significantly to product design aspects within my role.
Prior to this, I served as a Supervisor in call centers for fintech companies, honing my skills in managing teams and delivering exceptional customer experiences.
Outside of work, I have a keen interest in traveling, photography, reading books (especially poetry), which adds a creative and well-rounded dimension to my professional profile.