Svitlana D.

I've got an experience in writing email texts, snippets & subject lines, slogans, product descriptions as well as academic papers covering a variety of topics. Being a writer is not always easy as it constantly requires new techniques and new knowledge. For me, it's a kind of challenge as well as a new opportunity to turn out the best of my skills. I respect each customer's requirements and deadline, so I'm ready to be flexible in my job. In the past, I was a customer support agent (software). Now I'm a Quality Assurance Agent and Apple Certified Support Professional. That's why I can deal with tech issues and write about some software technologies too.