Nephi D.

I have more than 10 years of experience working in the customer service field for both American and Australian companies. I have handled several roles such as Telemarketer, Inbound Sales Specialist, Customer Service Specialist, Quality Auditor, Subject Matter Expert and People Manager. These roles enabled me to acquire skills as simple as data entry and as complex as operations management which includes data analytics and managing projects. I'm a detail-oriented person and am very critical when it comes to quality of work and project deadline. My goal is to provide unparalleled excellent customer service experience and be a valuable contributor to your organization and your clients.