Khristine R. Profile

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$5 USD / hour

philippines

$5 USD / hour

It's currently 8:17 AM here

Joined January 2, 2018

0 Recommendations

Khristine R.

@justbreathetin

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(0 reviews)

0.0

$5 USD / hour

philippines

$5 USD / hour

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Travel specialist, Teacher ,Trainer a BPO company in the Philippines and speaks English very well.

Hi! Khristine here. I have worked as a BPO trainer, English teacher, admin. Staff and travel specialist. I have an experience in handling several accounts in the BPO industry such as hotel/ flights travel reservations, email support, online gaming and direct satellite service (DirecTV). I worked as a trainer in one BPO company in the Philippines and part of it was to gauge agents’ performances and conduct some interviews. I can give assistance in human resource department, too as a VA. I hope that you can consider my application. Thank you so much and I am looking forward to hearing from you soon.

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Experience

Freelance

Apr 2011 - Present

I teach English. My students are mainly Koreans, ages range from 9 - 36 years old.

Convergys Philippines

Apr 2008 - Dec 2009 (1 year, 8 months)

• Assessed language quality and communication skills using the accepted monitoring form • Delivered timely, constructive language feedback to agents through call monitoring system and in-person to aid in agent skill-enhancement • Performed coaching sessions for agents undergoing transition • Collaborated with team leaders and trainers/ training managers in improving agents’ communication skills

Aegis People Support ( People Support Philippines

May 2006 - Dec 2008 (2 years, 7 months)

• Assisted passengers on changing their itinerary information. • Processed international flight exchanges. • Processed flight exchanges fees. • Prepared and processed the confirmation of the passenger’s itinerary. • Processed international hotel and car reservation.