Profile image of graceyborce
Flag of Philippines Caloocan City, Philippines
Member since May 1, 2018
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With over six years expertise in Customer Service. I am a self-motivated person who is willing to go above and beyond on any project, and to learn valuable skills on my own time. I have an unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer's loyalty. I mastered the strategic-relationship and partnership-building skills by listening attentively, solving problems creatively and use tact and diplomacy to achieve a win-win outcome. In particular, my customer care experience makes me an ideal candidate for the position. I can bring my success and experiences in this job.
$3 USD/hr
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Customer Service Representative

Nov 2017 - Jul 2018 (8 months)

• Answering products and services questions • Listen and respond to customers’ needs and concerns • Provide information about products and services • Take orders, determine charges and handle returns or complaints • Research answers or solutions as needed • Answering email inquiries about the property listed on a different booking sites • Modify the guests travel dates • Provides important information to the guest such as driving directions and house rules

Customer Service Associate

Sep 2014 - Jun 2015 (9 months)

Been a Customer Support Associate handled Technical Support and Customer Support


Bachelor of Arts in Communication

2003 - 2007 (4 years)


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