Hardware
PC, Laptop, Think-Pad, Solaris/Sparc, Solaris/Intel, HP/UX, AIX, VSE, TSO, CMS, VMS
Software
Microsoft Office, Lotus Notes, Lotus Applications, Macromedia Director, Flash, Dream weaver, Like Minds, Shockwave, Net Fusion, PageMaker, Photoshop, Adobe Illustrator
Platforms
Windows NT, 2000, Me, XP, TSO, CMS, HP/UX, AIX, VSE, Solaris, Red Hat, Open Linux, SuSE
Databases
Oracle, DB2, Sybase, SQL, MS Access, MS SQL, Informatics
HTTP Servers
IE, Apache, Netscape Enterprise, IBM, I-Planet, SSL, Encryption
Protocols
TCP/IP, Telnet, FTP, SMTP, POP3, Lotus Notes, SNMP, Ethernet, Token Ring, SNA, Fast Ethernet. Subnets, Routers
Qualification Highlights & Work Experience
· Installation of software, hardware and HTTP servers
· Support for on-line documentation, software and code for US and International customers
· Telephone, email and on-line reporting and documentation of problems
· Technical writer for training documentation, wrote and tested quizzes
· Design, develop, and support web sites, databases, for internal and external usage
· TCP/IP administrator and domain names server support for US, Canada and trade shows and responsible for subnets
· Quality Assurance testing of SAS Software and IBM Software on a variety of platforms, using different bench mark software tools
· Programming in scribe, script, AWK, HTTP, Perl, CGI, JAVA, C++, Borne, Korne and C shell
· Write cron jobs and other tools to run programs
· Train and teach new hires and customers on a variety of platforms
Work History
Murphy’s Training & Web Developer & HomeTownUSA – 1993 – Present – Self Employed
Develop/Design web sites, databases, business materials and training, consultant
IBM – 1993 – 2001 Level II Support of Websphere, Level II Support of Net.Commerce, Level II Support of E-Commerce (Payment Gateway), TCP/IP Administrator, Lab Administrator, Web Developer, C++ Programmer, Ecforms Designer using CMVC and IS9000 procedures, tested software products and programs on different platforms, databases, and the documentation.
BB&T – 5/99 – 8/99 Help to design On-line Banking web site
MCI – 3/97 – 9/97 Design web sites and tools on HP Openview for in-house usage
SAS Institute 1983-1993
Quality Assurance, Testing Coordinator, Senior Text Processor, Text Processor – Tested and did Installations of hardware and software on AIX, HP, Sun/Solaris, VSE, TSO, CMS, DOS, Windows and various other systems as needed.
Publications
Co Author of Introduction to Statistics Using the SAS System
Co Author of NCSU Statistical Profile
Education
Taking courses in Microsoft office, Will complete MCSD & MCAD in August
12 courses taken at SAS with College CPU’s
1 ½ years at NCSU – Towards BS Degree in Computer Science
Associate Degree in Business – Hardbarger Jr. College - 1981
Asociate Degree in Executive Secretarial Science – Piedmont Technical Institute - 1978
