A Customer Service Rep, who can deliver prompt and professional solutions for customer inquires via phone, email and online chat etc.
Maintain documentation of customer inquiries and responses for future reference.
Handle dissatisfied customers in a polite and professional fashion.
Track and follow-up all customer requests in a timely manner.
Maintain broad knowledge of all company products, services and promotions.
Provide outstanding and exceptional customer service.Greet and address customers in a friendly and respectful way.
Work with product and sales teams to address and resolve customer issues efficiently.
Other skills include: Typing (50-80 words per minutes), Copy Typing, Data Entry, Data Processing, Excel, Web Search, Telemarketing and closing deal.
Being new on this platform i want to have a long lasting relationship with my customers if been hired to carryout any assigned task.
Neat project work and meet up deadline for any project at affordable rate.