HelpDesk
Custom HelpDesk management system with SLA, Knowledge Base, Live chat integration, Custom Messaging module. There are 3 panels Admin, Operator and Company User. Companies will have support contract and based on contract they can generate no of tickets with SLA. Platform : Asp.net Mvc , SQL , EF , Bootstrap Template
About Me
iTact is a reliable IT Outsourcing Provider / Software partner that continuously delivering cost-effective, secure and reliable customized software solutions to clients across the globe. We are specialized in web development, mobile development and designing. 10+ years of extensive experience building Web portals, Custom web applications, SaaS based product development in various domains. Handling project with full life cycle of complex Web applications - Requirement finalizing, Project architecture, Solution, Development, Deployment, Maintenance, Enhancements (TDD, CI/CD) Domains : Finance & Accounting, Payroll, CRM, HR, Real Estate, Advertising, Travel, Ecommerce, Healthcare, Insurance, Billing and Services Automation platforms. Technology stack : ASP.NET, MVC, .Net Core, C#, SQL Server, Web API, Jquery, Angular, Xamarin Cloud Platforms - MS Azure, AWS Third party tools - DevExpress, Telerik Kendo, Highcharts, Stimulsoft reports, Primeng and more...
