Build a Website
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Project Budget$30 - $250 USD
Project is relatively simple. My website has been compromised with spam, and it is sending spam emails. This is what my hosting company told me. They said I need to delete files in order for them to let me have the website up again. I also would like a quote on fixing it so we don't get that spam anymore.
Here is the message from hosting company.
We wanted to alert you to a serious compromise of your account causing a large volume of spam email to be sent from compromised files from your account. We have been forced to suspend the account until you are able to remove these files and secure your account.
The compromised file(s) have been identified here:
(they list the files here but it is too long to post in here) I can send in an email or message if needed.
If you choose to clean the infected files on your own, please notify us so that we can enable limited access to your account, you will need to reply to this ticket with your IP address from [url removed, login to view] and we can arrange access for you.
Please note that your site will need to be completely updated and hardened against further attacks. Repeated compromises may result in permanent suspension of your account. It is in the best interest of our customers that we take security very seriously. Thank you for understanding our firm stance on the matter.
Abuse & Security Department Technician
Arvixe | [url removed, login to view]
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